E2 Power
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    E2 Power
    (25 reviews)
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    Company Reviews

    Working at E2 Power

    3.825 ratings in total
    5
    7
    4
    10
    3
    5
    2
    2
    1
    1
    96%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends
    Work/Life balance
    2.4(25 ratings)
    Career development
    3.6(25 ratings)
    Benefits & perks
    3.9(25 ratings)
    Management
    3.3(25 ratings)
    Working environment
    3.3(25 ratings)
    Ratings for E2 Power are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    most recent
    2.0
    Customer service agent
    Feb 2023
    Banking Customer service experience
    The good things- High salary, benefits. - A lot of Annual leave is given based on working experience.
    The challenges- too much stressful, - need to stay long hours after working hours to finish pending tasks. - Need to learn itself. No one will help if you don't have an interest in the company. - compulsory to take OT/call back (CB) when required by the company. Will deducted score card if not come for the CB. - toxic environment. Should not have this in the call center environment as we work together and, as company representatives. - Should change management.
    1 person found this helpful
    3.0
    Customer service officer
    Aug 2021
    Kuala Lumpur3 to 4 years in the role, former employee
    Very stressful environment
    The good thingsAnyone will be able to experience stress at a very high level due to direct communication with customers. However, the experience is very good as it prepares you for other work environment.
    The challengesYou have to be able to control your emotions regardless of the stress level while answering calls/doing management work. But it will help in regards to building up your softskills.
    4.0
    Assistant Manager
    Aug 2020
    1 to 2 years in the role, former employee
    a good place to start for fresh graduate
    The good thingshigher than average pay, friendly colleagues and superiors (if you are lucky) and good benefit for permanent staff.
    The challengesNot recommended to go in as a contract staff cos contract staff do not enjoy much benefits and contract staff less likely to turn permanent. Will feel upset when company not renew you not because of your performance but because they want to cut cost. Besides, the position ranking in this company is weird and not fair, will feel unfair when clerks earn more than executive level and executive level often do OT for free (only given meal allowance if u overtime more than 2 hours).
    5.0
    Internship student
    Aug 2020
    Less than 1 year in the role, former employee
    Great learning experience
    The good thingsAll others colleague are friendly and always ready to teach!
    The challengesTime is gold is fully expressed in the job!
    5.0
    Assistant vice president
    Aug 2020
    1 to 2 years in the role, former employee
    The environment supports career progression
    The good thingsThey invest in people, trainings and also plenty of chance for career progression if you are willing to work for it. I felt it is a fair playing ground, and not based on seniority.
    The challengesMust be willing go the extra mile (put in extra hours), work with people beyond your own department if you want to progress in your career.
    5.0
    Customer service executive
    Jun 2020
    1 to 2 years in the role, former employee
    great experience to have as a customer service
    The good thingsemployer is nice you give them the best they give you their best too
    The challengesI enjoy working here but trying to find new experience in my related field
    4.0
    Customer service
    May 2020
    Less than 1 year in the role, former employee
    Good company to work with
    The good thingswe manage to been directed to our manager. Looking good to have a good day and sometime we tend to have slightly unfavorable day. ourselves is the one that will determine the day.
    The challengesCustomer tend was so kiasu and wanted everything to be done on the line itself. but, some customers were good enough. Plus, a high rate of turnover.
    3.0
    IT
    Mar 2020
    overall is worth to try
    The good thingsGood learning enviroment, willing to learn and take responsibility will have better chance.
    The challengeshowever politic among colleagues were too strong. if without this, it will be the great company i ever worked with.
    4.0
    Senior customer service executive
    Oct 2019
    3 to 4 years in the role, former employee
    Good Structure with Exceptional Business Process
    The good thingsGood process flow,support,benefits and system. Great set up,conducive working atmosphere. Value staff feedback,supportive colleague,adopt to work and life balance. Flexible working hours.
    The challengesTalent Management,People Management Carrier Opportunity
    5.0
    Customer service
    Jun 2019
    1 to 2 years in the role
    Stressful
    The good thingsCo-workers are great, the compensation package is attractive and fast track career development
    The challengesThe work processes are way too many and scorecard keep on changing.
    3.0
    Collection specialist
    Apr 2019
    9 to 10 years in the role, current employee
    Good but nothing more
    The good thingsEnvironmental is good. Vibe is good. Poor management
    The challengesUnappreciated . No acknowledgement
    1 person found this helpful
    3.0
    Assistant Manager
    Mar 2019
    1 to 2 years in the role, current employee
    Document checking for corporate account opening
    The good thingsFeel very comfortable among the colleagues and my teamlead and colleagues is very helpful
    The challengesNeed to communicate and argue with some error make by Relationship Manager. Some of them the attitude is very bad and some will direct talk with the top mangement
    4.0
    Trade finance analyst (Manager 6)
    May 2018
    1 to 2 years in the role, current employee
    Trade finance processing senior executive.
    The good thingsBanking facilities at lower rate for staff, performance bonus which depends on both company & individual's performance, secured & permanent job scope.
    The challengesLonger working hours, operating hours beyond the agreed working hour (8.45a.m.-5.45p.m.). No flexibility in term of working hours & can't work from home. No fixed allowances and bonus, no OT claims for executive level and above. Staff above Associate 8 will not be under bank union.
    1 person found this helpful
    4.0
    System engineer
    Mar 2018
    1 to 2 years in the role, current employee
    Good place to learn process, soft skill and office skill
    The good thingsGood environment to learning and training your EQ and IQ. Policy always is the most important
    The challengesLong working hours , work life balance mostly hard to archive
    5.0
    Assistant customer service manager
    Nov 2017
    1 to 2 years in the role, former employee
    A great place to learn and grow better.
    The good thingsThe working environment, support from colleague and bosses and definitely the ambient of working there which will always makes you feel alive.
    The challengesEveryday is a new day with new challenges. We learn new things every day which makes it the best opportunity for us to grow professionally.
    4.0
    Customer service executive
    Oct 2017
    1 to 2 years in the role, current employee
    Manage to multitask and improve communication skills.
    The good thingsThe benefits, the management and salary are very good.
    The challengesIt is very stressful as need to fulfilled customer's expectation and meet the company target every single day.
    4.0
    Application manager
    Aug 2017
    9 to 10 years in the role, former employee
    experience more than everything
    The good thingskeen to learn, settle complains, give advise for credit review
    The challengescompany always go forward
    5.0
    Customer service executive
    Apr 2017
    1 to 2 years in the role, former employee
    A great experience and exposure to banking industries
    The good thingsGood remunerations in terms of high salary and bonuses, recognition of great work is highly practiced here. good benefit such as insurance coverage and perks at the office. Great and friendly working environment, growing together as a must and helpful seniors and supervisors.
    The challengesnone
    1 person found this helpful
    2.0
    Collections Officer
    Feb 2017
    3 to 4 years in the role, current employee
    steeping stone for another career
    The good thingswork process
    The challengeslong working hours and too many office politics
    1 person found this helpful
    5.0
    System analyst
    Feb 2017
    3 to 4 years in the role, current employee
    company can help you upskills yourselfs
    The good thingsmanagement will help their staff to develop their career path.
    The challengeswork life balance is not the concern that employee should consider.
    4.0
    Customer service executive
    Apr 2016
    1 to 2 years in the role, former employee
    Good place to work for those less family commitment
    The good thingsThe salary they paid is high and this company knew on how to appreciate staff hard work and commitment. Very well trained provided and you may self develop as you can get everything through internal website provided. You can move forward on your career to higher level if you're qualified and though enough to face the stress/handle the customer.
    The challengesNot suitable for those who have family (kids & husband). As you may need to work on 24/7 shift and your off days not fixed.It very hard to get leave especially during PH.
    1 person found this helpful
    4.0
    Bank Officer
    Nov 2015
    1 to 2 years in the role, former employee
    Is a very good place for fresh graduate. (This is my first job after I graduated from college.)
    The good thingsLearnt on importance of teamwork. “Teamwork” in terms of switching daily task among the team to neutralize on unequal volume of different type of job functions. That's allow to learn on every specific work process and understand better the colleagues’ style of working and the skill of resolving issue. That's allow to backup the team smoothly and efficiently during colleague absent.
    The challengesOvertime.. Haha
    3.0
    Customer Service Executive
    Jul 2015
    1 to 2 years in the role, former employee
    e2 Power Sdn Bhd
    The good thingsProvided training that is necessary for job scope. Working environment that is lively due to the work nature (a call center) with helpful colleagues and team mates. Benefits and EPF contribution that is competitive in the market.
    The challengesCall center job is not suitable for everyone. Requires shift work and also working on a public holiday. Nature of job requires handling of complaints which may not be everyone's cup of tea.
    1 person found this helpful
    1.0
    Assistant manager
    Jun 2015
    Less than 1 year in the role, former employee
    11 month
    The good thingsEmployee benefits
    The challengesWorking environment
    4.0
    Manager 6
    Jun 2015
    9 to 10 years in the role, current employee
    Manager
    The good thingsGood career progress.
    The challengesTarget KPIs
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