Executive, Service

Kota Kinabalu, Sabah
Mechanical Engineering (Engineering)
Full time
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Posted 7d ago

Requirements:

  • A degree in Mechanical Engineering.
  • Technical knowledge of the operating principles and maintenance of automotive, agricultural, and industrial machines/engines.
  • A minimum of 3 years of experience in parts and service for heavy equipment/machinery.
  • Proficiency in IT with a strong command of Microsoft Office programs.
  • Excellent interpersonal communication skills, strong analytical thinking, and a positive attitude.
  • Fluent in both spoken and written English and Bahasa Melayu.

 

Job Responsibilities:

  • Ensure maximum manpower utilization to generate optimal service revenue.
  • Oversee WIP invoicing of service jobs.
  • Ensure timely execution and completion of warranty jobs, with warranty claims submitted promptly.
  • Achieve service labor utilization and wrenching rates in line with KPIs.
  • Develop, maintain, and promote the corporate market image through customer satisfaction, while meeting the target set by management.
  • Ensure service administration is executed in accordance with established policies and guidelines

 

 

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Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following Microsoft Office products are you experienced with?
  • Which of the following types of qualifications do you have?
  • Which of the following languages are you fluent in?
  • How many years' experience do you have as a Service Executive?
  • Do you have customer service experience?

Company profile

Company Logo for Sime Darby Industrial
Machinery & Automation1,001-5,000 employees

Sime Darby Industrial Division is one of the world’s largest Caterpillar dealer, with Caterpillar dealerships across more than 110 branches in 10 countries throughout the Asia Pacific region. As a business entity, Sime Darby Industrial is capable of offering a comprehensive variety of equipment and services, from sales of new machines, engines or used equipment to rental and providing the full range of product support and financing services.

Company information

Registration No.198001005436

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