Kuala Lumpur customer service specialist

HashWhale Pte.Ltd
Kuala Lumpur
Client & Sales Administration (Administration & Office Support)
Full time
$1,200 – $1,500 per month (USD)
Posted 5d ago

 

  1. Provide customers with fast, efficient and professional services; answer  questions relate to products and platforms.
  2. Handle customer complaints and questions and provide timely feedbacks to relevant departments.
  3. Assist customers to complete registration, transactions and other operations, and provide technical support.
  4. Record customer needs and suggestions to help optimize products and services.
  5. Maintain active interaction with customers and establish customer relationships.

 

Qualifications:

  1. Those with customer service experiences and background in digital assets or related fields are preferred.
  2. Good communication skills and service awareness, be able to handle customer problems calmly.
  3. Familiar with office software and customer service systems
  4. Proficiency in English and Mandarin as a working language is required to liaise with China counterpart  
  5. Have a serious work attitude, strong sense of responsibility and patience.

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Company information

Registration No.202421340K

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