Account Manager- Client Servicing

Job Description: 

  • Meet and liaise with clients to discuss and identify their advertising requirements
  • Work with agency colleagues to devise an advertising campaign that meets the client's brief and budget
  • Present (alongside agency colleagues - particularly the account manager) the campaign ideas and budget to the client
  • Negotiate with clients and agency staff about the details of campaigns
  • Present creative work to clients for approval or modification
  • Handle budgets, manage campaign costs and invoice clients
  • Write client reports
  • Monitor the effectiveness of campaigns
  • Make pitches, along with other agency staff, with the aim of securing new business for the agency.
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Researching and understanding the prospects, which may involve gaining technical or specific knowledge.

 

Job Requirements:

  • Must possess Diploma/Degree in any related field
  • Minimum 5 years working experience
  • Creative/PR/Digital agency experience preferred
  • Experience manage FMCG portfolio preferred
  • Good interpersonal skills. Must be able to interact with all levels/positions.
  • Communication skills must be excellent both written and oral.
  • Detail-oriented, good in time-management and able to work under stress and meet deadline.
  • Intermediate level in Microsoft Word, Excel, Power Point.
  • Excellent command of English language both written and oral, Mandarin will be added advantage.
  • A proactive attitude and willingness to learn.
  • Must be willing to travel


 

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Company information

Registration No.201501008631

Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • How many years' experience do you have as an account manager?
  • How much notice are you required to give your current employer?
  • Are you willing to travel for this role when required?
  • How many years' experience do you have as a Client Services Role?
  • Do you have FMCG marketing experience?

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