Account Manager- Client Servicing
RM 4,500 – RM 6,500 per month
Job Description:
- Meet and liaise with clients to discuss and identify their advertising requirements
- Work with agency colleagues to devise an advertising campaign that meets the client's brief and budget
- Present (alongside agency colleagues - particularly the account manager) the campaign ideas and budget to the client
- Negotiate with clients and agency staff about the details of campaigns
- Present creative work to clients for approval or modification
- Handle budgets, manage campaign costs and invoice clients
- Write client reports
- Monitor the effectiveness of campaigns
- Make pitches, along with other agency staff, with the aim of securing new business for the agency.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Researching and understanding the prospects, which may involve gaining technical or specific knowledge.
Job Requirements:
- Must possess Diploma/Degree in any related field
- Minimum 5 years working experience
- Creative/PR/Digital agency experience preferred
- Experience manage FMCG portfolio preferred
- Good interpersonal skills. Must be able to interact with all levels/positions.
- Communication skills must be excellent both written and oral.
- Detail-oriented, good in time-management and able to work under stress and meet deadline.
- Intermediate level in Microsoft Word, Excel, Power Point.
- Excellent command of English language both written and oral, Mandarin will be added advantage.
- A proactive attitude and willingness to learn.
- Must be willing to travel
Company information
Registration No.201501008631
Employer questions
Your application will include the following questions:
- What's your expected monthly basic salary?
- How many years' experience do you have as an account manager?
- How much notice are you required to give your current employer?
- Are you willing to travel for this role when required?
- How many years' experience do you have as a Client Services Role?
- Do you have FMCG marketing experience?
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