Account Executive

Job Summary

Maxsmart Sdn Bhd is seeking a detail-oriented and technically proficient Account Executive to manage client accounts and provide support for SQL-based systems. The ideal candidate will have strong analytical skills, excellent communication abilities, and a solid understanding of SQL systems to assist clients with system-related inquiries and ensure efficient account management.

 

Key Responsibilities

  • Account Management:
    • Manage and maintain a portfolio of clients, ensuring satisfaction and addressing inquiries in a timely manner.
    • Collaborate with clients to understand their requirements and ensure seamless account operations.
  • SQL System Support:
    • Provide technical support and training for SQL-based systems.
    • Assist clients with system setup, troubleshooting, and optimization.
    • Analyze data and generate reports using SQL to support client needs.
  • Client Relationship:
    • Serve as the primary point of contact for clients, fostering long-term relationships.
    • Communicate effectively to understand and resolve client issues.
  • Documentation and Reporting:
    • Maintain accurate records of client interactions and account activities.
    • Prepare detailed reports and documentation related to SQL system usage and performance.

 

Requirements

  • Diploma/Degree in Accounting, Business Administration, or a related field.
  • At least 2 years of experience in account management.
  • Strong knowledge of SQL systems, including querying, reporting, and troubleshooting.
  • Excellent communication skills, with fluency in Mandarin and English.
  • Analytical and detail-oriented, with the ability to handle multiple tasks effectively.
  • Proficiency in Microsoft Office applications.

 

What We Offer

  • Competitive salary and benefits.
  • Medical claims and allowances.
  • Minimum 12 days of annual leave.
  • A young and dynamic team environment.

Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as an account executive?
  • Which of the following Microsoft Office products are you experienced with?
  • How many years' experience do you have using SQL queries?
  • Do you have experience in a role which requires relationship management experience?
  • How many years' experience do you have as a SQL Specialist?

Company profile

Company Logo for Hytech Office Automation (M) Sdn Bhd
Machinery & Automation11-50 employees

Hytech Office Automation has over 25 years of expertise in delivering innovative office solutions. Based in the Klang Valley, we specialize in interactive panels, projectors, LED screens, multifunction printers, and public address systems. Our products are tailored to enhance productivity and communication for businesses of all sizes.

We are committed to customer satisfaction, offering reliable after-sales support and cutting-edge technology to meet modern business needs. At Hytech, we strive to provide quality solutions that help businesses thrive.

Perks and benefits
Medical
Miscellaneous allowance
Sales Commission

Company information

Registration No.480129-V

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