OUTLET MANAGER (F&B)

Posted 2d ago
  • Responsible for the profitability and performance of a food service outlet.
  • Takes personal responsibility for correcting customer service problems
  • Assist team before, during, and after service
  • Duties include overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance, and administrative operations.
  • Prioritize work, monitor standards, and conduct regular quality audits
  • To guide employees to find new ways to generate revenue and enhance the customer experience
  • Comply with company and client Health, Safety, and Food Safety legislation
  • Responsibilities include training and motivating staff, as well as maintaining high standards of quality, hygiene, health, and safety in the dining area.
  • Manage food and beverage operations

Requirements

  • Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait for staff
  • Acute financial management skills
  • At least 5 Years of working experience in the related field is required for this position.

 

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Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Do you have customer service experience?
  • How many years' experience do you have as an Outlet Manager?
  • Which of the following Microsoft Office products are you experienced with?
  • How would you rate your English language skills?
  • Which of the following languages are you fluent in?
  • How much notice are you required to give your current employer?

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