Service Crew, International School Cafeteria, Nusajaya, Johor
EMCO on behalf of BPO
Posted 7d ago
Key Responsibilities:
- Greet customers warmly (by Name if whenever possible) upon arrival and assist them in making meal choices.
- Address customer inquiries and complaints promptly and professionally, ensuring a satisfactory resolution.
- Serve food to customers promptly and efficiently, following company presentation standards.
- Monitor service line and attend to customer needs throughout their dining experience, offering additional services as necessary.
- Maintain cleanliness and organization of the server and dining area, including clearing and resetting tables and restocking supplies.
- Ensure that the dining area is visually appealing and meets company cleanliness standards at all times.
- Assist in setting up and breaking down for special events or functions catering.
- Monitor and replenish service station supplies such as utensils, napkins, condiments and beverages.
- Report any shortages or stock issues to the manager to ensure smooth operations.
- Work closely with kitchen staff and other service crew members to ensure efficient and coordinated service.
- Assist in other operational areas as needed, including helping in the kitchen during peak hours or handling special tasks assigned by the manager.
Qualifications:
- Ability to stand and walk for extended periods.
- Must be able to lift and carry heavy trays, equipment or supplies.
- Ability to work flexible hours, including evenings, weekends and holidays.
- Experience: Prior experience in a restaurant or food service environment is preferred but not required.
- Strong communication and interpersonal skills with a customer-focused attitude.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- Sunday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
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