Associate Manager, Clinical Support & Training

• Assist surgeons and nurses in the use of Zimmer’s instruments and products in surgeries.
• Maintains current knowledge of procedures performed.
• Prepare & deliver ID Card
• Maintain positive working and build strong ethical business relationships with key customers to ensure continuous usage of our products
• Lead and plan manpower deployment for daily case coverage.
• Support sales team in appropriate delegation of CSR team tasks on a daily basis
• Act as the ‘go-to’ resource for CSR team in regarding clinical practice, surgical preferences, policies and procedures
• Responsible for orientation, training, field coaching and skills development, retention, and daily supervision of CSRs.
• Develop CSRs to their highest potential and skill set for both communication and clinical skills.
• Collaborate with Sales/Territory Managers in the supervision of other sales team members to ensure all Sales Representative are assessed annually on clinical skills competencies.
• Responsible for orientation, training, field coaching and clinical skills development of Sales Representatives.
• Partner with Sales/Territory Managers to develop a collaborative, problem solving culture.
• Any other ad-hoc sales duties assigned

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.