Associate, Corporate Social Responsibility

Job Description

Key Responsibilities

1. Financial

• Process payments and support financial-related matters for CSR programmes.

2. Customer

• Identify, research, and engage potential strategic partners for CSR collaborations and initiatives.

3. Internal Processes

• Lead and/or support the planning, coordination, and execution of selected CSR initiatives, including proposal development.
• Draft and produce high-quality communication materials such as press releases, speeches, FAQs, talking points, and internal announcements.
• Coordinate the compilation of CSR content for the Bank’s Annual Integrated Report, including photos, captions, and other relevant materials.
• Develop and manage engaging CSR content for the Bank’s social media platforms and internal communication channels.
• Regularly update and maintain CSR-related content on the corporate website.
• Monitor and report CSR-related media coverage.
• Manage and maintain the volunteer database and coordinate volunteer participation for various programmes.
• Conduct due diligence on CSR-related stakeholders and vendors.
• Provide administrative support including drafting letters, stock checks, and document processing.
• Collaborate and support programmes organized by other departments within GHR, as and when needed.

4. Learning & Growth

• Fulfill the required training hours/days as set by GHR.
• Actively participate in workshops, training, and learning sessions relevant to CSR and communications.

Job Requirements

• Bachelor’s Degree in Mass Communications, Corporate Communications, Public Relations, English, or any related field.
• 2–3 years of experience in CSR, Corporate Communications, or a related field.
• Experience in managing CSR programmes, including end-to-end event planning and emceeing.
• Proven experience in stakeholder engagement, external branding, and media relations.
• Exposure to public relations and internal communications tasks.

Skills & Competencies:

• Strong command of English and Bahasa Malaysia, both written and spoken (language proficiency will be assessed).
• Excellent writing, branding, and storytelling skills, especially for social media and PR content.
• Highly creative, proactive, and passionate about CSR, sustainability, community development, and employee engagement.
• Attention to detail with strong organizational and project management skills.
• Competent in using design and editing tools (Adobe, Canva, etc.), basic photography/videography, and Microsoft Office (Word, Excel, PowerPoint).
• Able to multitask and work well under pressure in a fast-paced environment.
• Outgoing, confident, and comfortable engaging with both internal and external stakeholders.
• Willing to travel and must possess own transport.