Business Process Automation Analyst (SEA Region)

Role & Responsibilities:

Process Engineering and Improvement

• Analyze and evaluate current business processes within the freight forwarding operations.
• Identify areas for process improvements and develop engineering solutions to optimize efficiency and effectiveness.
• Collaborate with cross-functional teams to implement streamlined processes across all business functions.

Development of Logistic Solutions

• Continuously develop and propose new logistic solutions to address legacy issues.
• Introduce and integrate new systems and tools to enhance operational capabilities.
• Monitor and assess the impact of implemented solutions to ensure they meet business goals and improve performance.

RPA Development and Implementation

• Design, develop, and implement Robotic Process Automation (RPA) projects using UiPath.
• Automate key and critical business processes, focusing on high-volume processing tasks.
• Ensure RPA projects result in substantial productivity savings, aiming for significant reductions in manual effort and time.

Project Management

• Lead and manage process improvement projects from inception to completion.
• Develop project plans, timelines, and milestones, ensuring timely delivery of project objectives.
• Communicate project progress, challenges, and results to stakeholders and senior management.

Data Analysis and Reporting

• Perform data analysis to identify process inefficiencies and opportunities for improvement.
• Generate reports and dashboards to track the performance of implemented processes and RPA solutions.
• Provide insights and recommendations based on data analysis to support decision-making.

Training and Support:

• Train and support team members and end-users on new processes and RPA tools.
• Develop training materials and documentation for implemented solutions.
• Provide ongoing support to ensure smooth adoption and operation of new systems and processes

Qualifications:

• Bachelor’s degree in business, Engineering, Information Technology, or a related field.
• Proven experience as a Business Process Analyst or similar role in the logistics or freight forwarding industry.
• Strong experience with UiPath and RPA project development and implementation.
• Excellent analytical and problem-solving skills.
• Proficient in process mapping and engineering tools.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.