Understanding workplace flexibility: Benefits, challenges, and future

Understanding workplace flexibility: Benefits, challenges, and future
Jobstreet content teamupdated on 26 February, 2024
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The way we work has changed over the last decade. This is even true in the last few years. Innovative enterprises that ​prioritise​​ work-life balance are slowly outnumbering traditional companies. Flexibility at work has grown in importance as it has the potential to improve your overall productivity. We are going to explain workplace flexibility and how you can apply it with the following topics: 

What is workplace flexibility? 

Workplace flexibility is a practice that gives you more freedom in how and where you complete tasks. Companies are moving away from the routine eight hours in an office space and embracing hybrid setups. These include remote work or flexible hours. Employers with a flexible work environment trust that employees can get their job done. They expect you to produce quality output only after coming into the workplace daily. 

More studies have shown that workplace flexibility has a positive effect on employee well-being. According to a survey, remote employees report better mental health than those entirely onsite. Many job seekers consider flexible arrangements when searching for a role with a company. Oftentimes, people will search for these flexible roles over in-office roles, ​with only 22% of Malaysian employees preferring in-office arrangements. 

Benefits of workplace flexibility 

The popularity of flexible work arrangements is due to their physical and psychological advantages. Some of the main benefits are:

  • Work-life balance: You can better manage your time to fulfil personal goals and commitments. You can ​prioritise​​ your personal life rather than letting work dictate how you divide your time.
  • Employee autonomy: Workplace flexibility supports you when you can decide when, how, and where you work. These conditions encourage people to work independently with minimal supervision.
  • Employee satisfaction: Employees feel valued and trusted by the company when they can work around their personal lives. This can lead to increased job satisfaction and improved productivity.
  • Employee engagement: Flexibility can reduce workplace stress, which can improve engagement. Improved engagement can influence retention rates so people stay with the company longer. 

Examples of workplace flexibility 

A truly flexible workplace creates flexible employees, is managed by flexible employers, and runs on a flexible schedule. There are several options for a flexible workplace. It's important to understand their differences. Companies can determine how flexibility might work for their cultures and how employees might work with the new setup:  

Remote working 

Remote working is a flexible work arrangement that allows you to work outside the workplace. This is also known as working from home. Remote or hybrid employees opt to work remotely from their home office.  

Flexible hours  

Flexible hours, or "flexi-time," is when you have a flexible start and end to your work day. Employers usually expect you to meet deadlines and fulfil a set number of hours per day or week. This option allows you to start work earlier or later and make room for personal needs and priorities. A truly flexible workplace creates flexible employees, is managed by flexible employers, and runs on a flexible schedule. 

Unpaid time off 

Unpaid time off is a flexible option that lets you take time away from work. It's helpful if you need more vacation or paid leave. You might request unpaid leave due to illness or another situation. Some employers welcome this setup. It can help them retain employees without incurring salary expenses.  

Compressed workweek  

A compressed schedule is an alternative to the traditional five-day, 40-hour workweek. Instead of working eight hours daily from Monday to Friday, you can explore other flexible scheduling options. You might work 10 hours daily over a four-day workweek, giving you an extra day off.  

Job sharing 

A job-sharing arrangement splits one full-time position between two part-time employees. Each has equal responsibility for the success of the job. This model gives you flexibility in your work schedule and continuous job coverage. 

Woman writing

Challenges of workplace flexibility 

While job flexibility comes with many benefits, there can also be challenges. In flexible workplaces, the most common setbacks are with maintaining:

  • Productivity and accountability: A flexible workplace often means less rigid schedules that can lead to a lack of routine and more distractions. This can make it harder for employees to manage their work hours and focus on their tasks.
  • Communication and collaboration: Fewer opportunities to meet and interact in person can lead to a decrease in team cohesion. This can also affect collaboration within the team.
  • Fairness and inclusivity: This would mostly impact ​organisations​​ with remote work and onsite employees. For example, in-office workers are more likely to take on demanding or time-sensitive tasks, while remote employees may be overlooked for specific responsibilities.
  • Technology and infrastructure: Access to technological resources can also affect your productivity. A bad connection, for example, can delay work or hinder your ability to communicate with the team promptly. 
  • Work-life balance and culture: Flexible work can lead to blurred boundaries between professional and personal life. Employees might need help disconnecting from work when their offices are based out of their homes.  

Companies can overcome these challenges by creating policies for flexible schedules. Flexi-time workplaces can set core hours each day – meaning certain hours for their teams to be online and accessible. Employees work online and can use this time to coordinate deliverables. Flexible managers can schedule team-building activities to boost team morale and work relationships.  

You can develop a flexible mindset by ensuring you have a comfortable space at home to work in. Also, end work at a specific time each day. Avoid keeping work apps on your phone. These small habits make flexible work a positive experience. A positive routine can help you more effectively contribute to your team. 

Conclusion 

Workplace flexibility is an excellent opportunity to improve your work-life balance. As it becomes more and more popular with job seekers in Malaysia, it's easier to find this type of work if you're seeking employment. Workplace flexibility might be remote work arrangements or flexible hours to better work around your life. Understanding the benefits and challenges of this type of work can help you discover which arrangement works best for you. Harmony in flexible working can lead to an encouraging environment that motivates people to engage in their work. 

FAQs 

  1. How can I make a persuasive case for workplace flexibility to my employer? 
    ⁠Review your company policy and determine if a flexible schedule might work. If employee feedback suggests it's feasible, think of suggestions for flexible schedules for different roles and job responsibilities. Focus on higher productivity and lower costs. 
    ⁠Explain how workplace flexibility can increase productivity and engagement. Highlight reduced costs in rent and utilities. Conduct research and present statistics on the positive effects. Presenting quantitative data to support your case makes it more compelling.  
  2. What are some best practices for managing a flexible work schedule? 
    ⁠Ensure that communication channels are open and available to your team. Regularly update your schedule and availability. Give your schedule to your manager so they know when to reach you for urgent matters. 
    ⁠Create a regular work routine. Include the day's priorities and stick to your work hours. Have regular check-in meetings with your supervisor and team. Do this daily or weekly to share urgent and time-sensitive updates. 
  3. Is workplace flexibility available in all industries and job roles? 
    ⁠Flexibility in the workplace has yet to be available in all industries and job roles. ​For example, ​​h​ealthcare professionals, first responders, and service industry employees​ might need flexible working arrangements. 
  4. Why is workplace flexibility an important benefit? 
    ⁠A flexible workplace is an important benefit because it can offer you a better work-life balance. It can increase your autonomy to deliver tasks. It provides higher job satisfaction and the freedom to choose how and when you work. 
    ⁠Employee engagement can improve, leading to higher employee retention rates. These benefits result in a healthier and supportive workplace. Flexible working can promote employee productivity.

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