Challenging & multitasksThe good thingsLearnt more about the business management in retail sector, inventory management and dealt with many people such as suppliers/ vendors, customers' complaints etc. Besides that, it taught about the staff management and obtained more useful information about the retail industry as well
The challengesHandling the variety manners of customer, the problem of product loss, staff problem, the changes of SOP from time to time based on necessity and certain issues arise, the management of outlet in terms of good arrangement, expired & damaged products and so on.