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5.0

Technical support engineer

Jul 2018

3 to 4 years in the role, current employee

Excellent experience

The good thingsGreat teamwork Effective learning process (product training) Good leadership

The challengesFulfill customer need when the company do not have enough resources

4.0

Technical support engineer

Feb 2017

1 to 2 years in the role, current employee

Point of care device play a big role in medical field

The good thingsManagement able to tolerate with employee and giving sufficient technical training while giving opportunity to manage variant of point of care device. Manage to care the quality of product by giving schedule maintenance with proper practise.

The challengesChallenge with other new competitor that each day trying to find out our product disadvantage by giving a wrong information to end user. End user need to know more about our product, this is done by giving training to user in handling machine and compact manuals.

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