Acquire Intelligence
    (194 reviews)
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    Company Reviews

    Working at Acquire Intelligence

    4.1194 ratings in total
    5
    107
    4
    40
    3
    23
    2
    4
    1
    20
    86%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(194 ratings)
    Career development
    3.8(194 ratings)
    Benefits & perks
    3.7(194 ratings)
    Management
    3.5(194 ratings)
    Working environment
    4.0(194 ratings)
    Diversity & equal opportunity
    2.0(3 ratings)
    Ratings for Acquire Intelligence are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Recruiter
    Apr 2026
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, former employee
    If you get offer from this company, better RUN. You will not have any peace of mind in this company
    The good thingssome workmates are nice
    The challenges- In my more than five years of work experience, this is the first time I’ve encountered such unprofessional leadership. While our TL is kind, she lacks the essential skills needed to lead effectively, particularly in communication and often comes across as unprofessional in both how and what she communicates. Additionally, even people from other accounts always interfere with our team, which further reflects the overall lack of professionalism in the workplace - Even in a back-office role, setting is very BPO, as both CSR and back-office teams are located on the same floor - Facilities are meh. There are no bidets in the restrooms, and the pantry is often messy and has an unpleasant odor - After resigning, leaders becomes unresponsive and no longer provides support during the exit process. Both the TL and CSM would not respond to emails or chats anymore. VERY UNPROFESSIONAL I wouldn't drop the campaign but they are a recruitment agency of manufacturing companies.
    5 people found this helpful
    1.0
    Recruitment Manager
    Jan 2026
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Good experience overall, but misalignment in expectations led me to seek new opportunities
    The good thingsGreat learning environment with supportive teams and strong exposure to large operations
    The challengesHigh workload and frequent changes, with room for improvement in communication
    1 person found this helpful
    1.0
    Team Leader
    Mar 2025
    Ortigas Pasig City Metro Manila11 to 12 years in the role, current employee
    Would prefer to work with other BPOs.
    The good thingsDepends on the campaign that you get assigned to, you'll experience good things.
    The challenges1. Lack of support and knowledgeable people within different Acquire departments 2. Lack of engagement initiatives that really matter. 3. Lack of benefits from Acquire. 4. Facilities are not good.
    1 person found this helpful
    3.0
    SALES
    Sep 2023
    Manila City Metro Manila1 to 2 years in the role, current employee
    unstable policies and procedures
    The good thingsthey'll recognize your hard work, they will reward you fairly
    The challengesweekly schedule changes, fix rate salary, inconsiderate Manager
    5.0
    Email support
    Sep 2023
    Caloocan City Metro Manila3 to 4 years in the role, current employee
    A great experience and it’s been a pleasure being with the management
    The good thingsWell managed company and always pro employee
    The challengesTravel time and distance
    5.0
    Senior Inbound Telco Sales Specialist
    May 2023
    The commission is good but basic salary needs to revisit
    The good thingsPeople in acquire are nice, work environment is good, it is a morning shift because all clients are from Australia
    The challengesClient tends to change policies without prior notice to employee but it only happened this past few months
    2.0
    Customer care representative
    Apr 2023
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    The campaign I part of doesn't provide trasnsparency.
    The good thingsThey provide good service to employee in terms of HMO
    The challengesPROIVDE PROPER TRAINING FOR SUPERVISOR INTERMS OF TRANSPARENCY
    1.0
    Customer service
    Mar 2023
    Poor management. Low paying with no increase. No career growth.
    The good thingsNothing. Morning shift
    The challengesSalary, no other benefits
    5.0
    Data entry
    Jan 2023
    Experience occupational health data entry
    The good thingsEnjoy my workmates, good work field, good place
    The challengesWorking sched, no day off, long travel, so poor commute
    4.0
    Drawing Virtual Assistant
    Jan 2023
    Very Competitive BPO Company
    The good thingspeople working here are well mannered, friendly, and gives so much respect to their colleagues
    The challengesthe salary are not too high, however, there are some options that can earn you more
    5.0
    Business & development executive
    Nov 2022
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Working with ConnectWise is challenging but rewarding when it comes to your career fulfillment.
    The good thingsThe Environment, the opportunities working in a corporate world. The leaders are great they provide all the necessary tools and other techniques to be successful on your tasks.
    The challengesI suggest that they provide annual increase on the salary specially in the employee is doing great.
    5.0
    Service Desk Analyst
    Nov 2022
    Less than 1 year in the role, current employee
    Management is great, and people would help you growth and achieve your best self
    The good thingsPositive energy and growth potential, highly recommended for growth seekers
    The challengesHaven't encountered challenges yet but so far so good on my end
    5.0
    Change specialiat
    Aug 2022
    Less than 1 year in the role, current employee
    Good working environent
    The good thingsEasy to handle the LOB
    The challengesNo challenges all were provided,knowledge base and supervisors and support are always available
    5.0
    TSR
    Aug 2022
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Work From Home Set Up
    The good thingsLovely clean site, and friendly working environment
    The challengesAsk to return to work onsite, price of Gas went up and Parking Fee.
    3.0
    Technical support
    Jun 2022
    Mandaluyong City Metro Manila3 to 4 years in the role, current employee
    Its nice to have great friends
    The good thingsIts a morning schedule
    The challengesChanging of schedule, has weekend shift, cant file leave on weekend, low increase after working for 2 years
    3.0
    Technical support representative
    May 2022
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    There's a good account, i had a bad one.
    The good thingsWas able to acquire good understanding when it comes to the products that we offer.
    The challengesLess people, more space.
    5.0
    Technical support
    Apr 2022
    1 to 2 years in the role, former employee
    Great people, facilities, and payroll system
    The good thingsAcquire trains their team leaders and managers well. You will feel valued as a team member and you are sure to learn many things that will help you grow and be a better person. I have never had issues with pay as well. The pay slips show a transparent breakdown of how much you earned and what deductions were made. The time in / time out system is simple and straightforward, and is easily accessible.
    The challengesNegotiate your salary from the first day, as getting a pay increase is challenging.
    1.0
    Customer care representative
    Apr 2022
    Las Pinas City Metro ManilaLess than 1 year in the role, current employee
    Dissatisified in culture and supervisors.
    The good thingsSalary is always on time. Rercruitment and HR is friendly.
    The challengesattitude of the upper operations management.
    5.0
    Billing analyst
    Oct 2021
    Less than 1 year in the role
    Cannot Provide Work form home, not considerate those employee in need of WFH set up.
    The good thingsInspiring and Helpful, Humble Attitude fro Management Team Towards Employee
    The challengesNot Considerate for those employee who needs to work from home.
    5.0
    Collections agent
    Oct 2021
    1 to 2 years in the role
    It's a collection accnt and Work from home
    The good thingsWe really work as a team, nice people, work is not that hard.
    The challengesSalary is a bit low but since it's work from home, i took t.
    4.0
    Billing analyst
    Jun 2021
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    Good training and well organized in the work area
    The good thingsconducts training well, well organized in the department
    The challengesSalary adjustment and additional benefits
    1.0
    Csr
    Apr 2021
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Management isn't good.
    The good thingsSalary and bonuses. (But sometimes bonus was delayed)
    The challengesManagement isn't good.
    1.0
    Senior Head Of Operations
    Mar 2021
    Below industry standards
    The good thingsThe first years were good.
    The challengesTerrible working environment and didn't adapt to the pandemic issue.
    5.0
    Customer Service Representative
    Mar 2021
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    Smooth interview, not intimidating at all, very friendly environment and people, all professional
    The good thingsPlatinum HMO, nice management, kind employees, great HR/recruitment team (very friendly) Nice office (Ortigas Gamma)
    The challengesTransportation that's all. My office is located in Ortigas.
    1 person found this helpful
    4.0
    Continuum
    Feb 2021
    Ortigas Pasig City Metro ManilaLess than 1 year in the role
    A passing company that never was
    The good thingsSalary is good depends on the account.
    The challengesToxicity of the management. They will cut you out even if it is not your fault.
    4.0
    Team leader
    Feb 2021
    5 to 6 years in the role, current employee
    Call Center or Business Process Outsourcing
    The good thingsGood working facility, provides good HMO benefits, great offer for morning shift and weekends day off hunters.
    The challengesDoes not provide a guaranteed work from home option.
    1.0
    Team Lead
    Feb 2021
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    Better Apply Somewhere Else. Bad Management and Low salary
    The good thingsThey are purely client-centered and they dont care about the employees at all. There is no budget for Team Engagement and all they care is money. No holiday.
    The challengesManagement has a very bad reputation in terms of employee welfare. They dont care about the career growth as long as they earn money. This BPO is nowhere close with other company in terms of benefits and Salary.
    5.0
    Sales agent
    Feb 2021
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    great experince with the company and supervisors
    The good thingsteamwork and open communication with team leaders
    The challengespunctuality, travelling time, traffic
    5.0
    Salesman
    Feb 2021
    In my experience To assist costumer patient and confindent .
    The good thingsTo share my skills in sales in 5 years and willing to learn more and follow the rules and regulation to be a good employer.
    The challengesWilling to train to my weakneses and to face it with a high confindent in my last worked experinces
    4.0
    Training Supervisor
    Jan 2021
    Mandaluyong City Metro Manila5 to 6 years in the role, current employee
    Fun and Learning Experience
    The good thingsYou'll learn a great deal of both personal and professional things from the people you work with The schedule is good, because it is fixed weekends off for my current post (and most of the level 1 posts too)
    The challengesAppraisal takes a while (for my case) Hopefully they'd offer free swab tests for the handful of people reporting on-site
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