Aerodarat
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    Aerodarat
    (14 reviews)
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    Company Reviews

    Working at Aerodarat

    3.614 ratings in total
    5
    4
    4
    4
    3
    4
    2
    0
    1
    2
    71%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(14 ratings)
    Career development
    3.1(14 ratings)
    Benefits & perks
    4.0(14 ratings)
    Management
    2.9(14 ratings)
    Working environment
    3.6(14 ratings)
    Ratings for Aerodarat are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 14 reviews sorted by most recent
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    5.0
    Ramp agent baggage handling agent
    Dec 2022
    1 to 2 years in the role, former employee
    Yasi have 5years experience of airport field baggage handling ramp agent
    The good thingsYas i m looking for job doing for good things job in my life career i hope u are accept my sir and medm thank you so much
    The challengesYas i doing very very challenge work at my life career work i hope u gaw me one chance
    4.0
    Customer service
    Nov 2019
    1 to 2 years in the role, current employee
    Worthy Experience
    The good thingsGood for fresh graduate. More experience and knowledge about airlines/aviation. The base for career movement. Quite challenge. It is good to train yourself to work hard and manage time properly. Travel for free and got discount price for flight ticket.
    The challengesFacing 200++ passenger per day sound crazy. But the experience is crazy worthy. Work morning shift at 4 am. Yes . u can do it.
    5.0
    Ramp agent
    Jul 2019
    1 to 2 years in the role, former employee
    Ground handling is a new experience.
    The good thingsWorking environment. Supportive superior and colleagues. Salary and benefit are satisfying.
    The challengesShort connecting time between flights. Managing manpower and equipments. Since working outdoor, staff has to be familiar with different weather and air pollution.
    1.0
    Customer service officer
    Jun 2019
    1 to 2 years in the role, current employee
    Think twice before you received offer
    The good thingsRelationship between each staff was good
    The challengesTo get sickleave they will cut you allowance. Shift schedule doesn't care Operation requirement. Most of higher rank people too arrogant
    3.0
    Ramp
    Jun 2019
    Less than 1 year in the role, current employee
    Fast pace job
    The good thingsBenefit of flight ticket
    The challengesTime to catch (flight schedule)
    5.0
    Customer service officer
    Jun 2019
    I have a good hospitality in order to deliver to all colleagues and also passengers.
    The good thingsTeamwork, friendly colleagues, handle stress effectively, easy to set and achieve the goal, etc
    The challengesThe language barrier with passangers.
    1.0
    Customer service officer
    May 2019
    Less than 1 year in the role, current employee
    Worst work environment and bad management
    The good thingsTravel benefit Medical Can see plane everyday Can meet celebrities
    The challengesBad working environment. Seniority culture is very bad here. You as a junior, have to introduce yourself to all the seniors. Some might looks like not welcoming you. If you're not doing so, or late doing it, probably you'll be considered rude (kurang ajar). Career development is bad, you have to be really good with the management. Annual leave is hard to get approved as well, first few years of working, ready to spend the raya at the airport. Since the raya holiday is being granted by seniority as well (what a funny culture here). Seniority culture is way worse than the highschool. No bonuses and raises for the past few years (some say since the new company being founded). You should opt for Ground Team Red or Pos Aviation than Aerodarat.
    5.0
    Customer service officer
    Apr 2019
    1 to 2 years in the role, current employee
    Great experience in aviation industry!
    The good thingsGreat benefits for you to travel the world!
    The challengesWorking under pressure and dealing with tight securities in the airport as well as aviation standard operational procedures.
    3.0
    cso
    May 2018
    3 to 4 years in the role, current employee
    think twice before you take the offer
    The good thingsOpportunity to travel around the world, working together as a team and medical benefits
    The challengesnot easy to get annual leave, cronism, boss, roster(ikut nasib), hard to move around unless kipas boss. For new staff, after 2 years then you will get permanant basis. Contract without epf and socso.
    3.0
    Senior Reservation Officer
    Jan 2018
    1 to 2 years in the role, current employee
    I have work as a Senior Reservation Officer for Aerodarat for nearly 2 years since the turnaround of Malaysia Airlines. Before this I work for the same position with Malaysia Airlines.
    The good thingsGood things about here is everyday you get to meet different people , learning a new thing. You also will learn quickly about customer service and airlines reservation system. Besides that, you also will learn being a leader of your own as you will take a lot of responsibilities for every of your action.
    The challengesChallenges for working in this company is that the company was run with a tight budget from what I was informed. Many things that the employee need or requested most of the time will be denied or not will be entertained. The allowance and basic is very low compared to other company and did not match with the responsibilities given.
    4.0
    Ramp Agent
    Nov 2017
    Kuala Lumpur International Airport SelangorLess than 1 year in the role, current employee
    The best for looking an experiance
    The good thingsMake a lot of experiance
    The challengesWhen we have work in rain
    3.0
    Customer service officer
    Jun 2017
    enhanced your communication skill
    The good thingsprovide training and monthly allowance
    The challengeslong working hours, and difficult in getting a leave.
    4.0
    Customer service officer
    Feb 2017
    1 to 2 years in the role, current employee
    Duty check-in, duty lounge, handling transfer desk counter, handling passenger at gate
    The good thingsDont need to think what will happen tomorrow, what happen today will dissappear, tomorrow is a new day and new challenge, dont need to bring home the work, no homework, little stress.
    The challengesHandling angry passenger, drunk passenger, handling various of passenger from around the globe with various attitude
    4.0
    Aircraft Handling Officer
    Dec 2016
    Less than 1 year in the role, current employee
    Good
    The good thingsEfficient shift hours
    The challengesAverage salary
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