AeroDarat Services
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    AeroDarat Services
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    Company Reviews

    Working at AeroDarat Services

    4.231 ratings in total
    5
    16
    4
    6
    3
    8
    2
    1
    1
    0
    71%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(31 ratings)
    Career development
    3.5(31 ratings)
    Benefits & perks
    3.8(31 ratings)
    Management
    3.2(31 ratings)
    Working environment
    3.9(31 ratings)
    Ratings for AeroDarat Services are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 31 reviews sorted by most recent
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    most recent
    5.0
    Turnaround Coordinator
    Jun 2023
    Kuala Lumpur International Airport SelangorLess than 1 year in the role, former employee
    Great Opportunity to work with MAG
    The good thingsWorking over here, your able to seek a good bank balance each month. Plus with the benefits of able to do overtime and PH, you can easily seek a good salary at the end of the day. Work well over here, your performance will be overviewed, and might have chances to be promoted.
    The challengesWorking for 10 hours straight. You may / may not get time to have some break during work, as number of flights wont be the same each day. certain days, you'll have ample of time to rest(rarely). There might be times that you are subjected to work additional hours, if the last flight gets delayed. AL, will be not that easy to be given by management, especially during festival.
    3.0
    Customer service officer
    Apr 2023
    Its good for fresh graduated,but not suitable for long time carrrier
    The good thingsGetting foc ticket for travel yearly and a half priced ticket travelling.
    The challengesThere is not increment salary yearly. No bonus yearly. The management do not care for non-executive staff.(Human resourses)
    4.0
    Customer service officer
    Feb 2023
    Seremban Negeri Sembilan1 to 2 years in the role, former employee
    Great working experience
    The good thingsMeeting new people every single day. Stress free as no work are carried forward to the next day.
    The challengesSeniority. Totally understand as most of them works since those days but its irrelevant and ridiculous
    2.0
    kuli batak
    Aug 2022
    lowest salary in town. no money no travel. burn free ticket cause travel need money.
    The good thingsPoint to hang up a while and platform to jump another company.
    The challengesWork hard pay less. wasting your energy and time to be here.
    5.0
    Check in counter
    Aug 2022
    Kuala Lumpur International Airport SelangorLess than 1 year in the role, former employee
    I love aviation industry
    The good thingsStaff Benefits such as ticket flight and others and provide uniform
    The challengesworking on shift so morning shift start 4.30am , always new rules and regulations depend on company ,airlines and country
    5.0
    Customer service officer
    May 2021
    Customer Service Officer Work Review
    The good thingsIts a big company with a lot of staff.The workflow is balanced and the company always provide enough benefits for staff.The working environment also comfortable to work with.
    The challengesEverything is fine.The only problem is that due to the pandemic,all airline are affected very badly and the company had to lower their staff number to cut costs but thats understandable since the cause unavoidable and the pandemic have already affected very badly in almost every aspect of our country economy
    5.0
    Customer service officer
    Apr 2021
    1 to 2 years in the role, former employee
    Awesome place to work
    The good thingsFree flight tickets!!
    The challengesHandling difficult passanger
    3.0
    Aircraft Handling Officer
    Mar 2021
    3 to 4 years in the role, current employee
    Can gain experience for those who are fresh graduate.
    The good thingsDiscounts on MAS Airline tickets for ten persons listed.
    The challengesOdd working hours and extensive depending on the shift, 5 days of working on shift and one day off.
    5.0
    Senior Analyst
    Mar 2021
    5 to 6 years in the role, current employee
    Growing by taking the challenge
    The good thingsGrowing with learning and contributing
    The challengesManaging operations and resource optimisely
    5.0
    Customer service representatives
    Feb 2021
    3 to 4 years in the role, current employee
    Not a healthy work place
    The good thingsGood to know a lot of people, get a new experience and challanges
    The challengesHad to facing all the people all around the world
    3.0
    Baggage officer
    Dec 2020
    3 to 4 years in the role, current employee
    Excellent in making decision
    The good thingsThe environment in this company is very excellent because the staff is very friendly.
    The challengesDoesn't have comments for this topic because i don't see any things bad while i'm working here.
    3.0
    Ground handling
    Dec 2020
    Less than 1 year in the role, current employee
    I used to work as a cargo agent with an airasia company
    The good thingssystem knowledge. interpersonal skills. communication skills.
    The challengesdealing with the COVID-19 pandemic outbreak and the problem of forced flight being temporarily halted
    5.0
    Ramp agent
    Sep 2020
    1 to 2 years in the role, former employee
    the work very challenging
    The good thingsgain experience in airlines industry. Meet foreign customer and assist them until they fly.
    The challengesWorking under unpredictable weather all day.
    4.0
    AIRCRAFT HANDLING UNIT
    Sep 2020
    1 to 2 years in the role, former employee
    BEST FOR THOSE WHO ARE PASSION WITH THE AIRCRAFT
    The good thingsLESS STRESS, HAPPY TO WORK WITH AIRCRAFT.BEST BUDDY EVERYONE TAKE GOOD CARE EACH OTHER
    The challengesPLEASE AWARE WITH THE STAFF, TAKE GOOD CARE OF THEM NOT MAKE THEIR LIFE HARDER
    5.0
    cso
    Jul 2020
    5 to 6 years in the role, current employee
    Awesome job .........................
    The good thingsgood environment work like family many benefits Plenty of Overtime
    The challengeshandle everything fast learner Multi task
    4.0
    Ramp agent
    Oct 2019
    1 to 2 years in the role, current employee
    Can work under pressure
    The good thingsMany friends,you experience how to operate many flight..
    The challengesWork in hot,heavy rain
    3.0
    Customer service
    Aug 2019
    Less than 1 year in the role, former employee
    Low-stress work task
    The good thingsFlight ticket benefit. Overtime pay. Medical coverage. Many break hours. Good environment for those who love airport environment.
    The challengesHandling fussy passengers. High seniority work environment. Difficult/no holiday during festive season. Competitive for career development.
    5.0
    Customer service agent
    May 2019
    1 to 2 years in the role, former employee
    The best teammates ever
    The good thingsGet the opportunity to work in airlines, meet a lot of people can improve communication skills, also get to assist dissable passenger is such an honor.
    The challengesThe challenges is when the flight was delayed and must handled some furios passenger was really a tough one.
    5.0
    Customer service officer(Ramp)
    Jan 2019
    1 to 2 years in the role, former employee
    Superb and Excellent
    The good thingsGood work environment and had a change to self develop your career. The challenge will train you to be alert all the time. The company also provide a good benefit for employee.
    The challengesWeather and Airport authority
    4.0
    Customer service officer
    Aug 2018
    Less than 1 year in the role, current employee
    Front liner of an airlines company that handling passengers for their requirements.
    The good thingsExperiencing new challenge everyday to gain new kind of experience in handling passengers and improve your public relations skills and the characters as well
    The challengesWorking in shift. Requires to extend working hour if there's any operation requirement to handle any delay or cancel flight. Passengers with complex attitude.
    5.0
    Customer service
    Jul 2018
    1 to 2 years in the role, former employee
    MyExperience
    The good thingsLearn a lot about role of customer service, know how to deal with customer, improve my softskills, gain new experience, i know how to manage my time well.
    The challengesWork with shift
    3.0
    Customer service officer
    Mar 2018
    Less than 1 year in the role, current employee
    Good place to start.
    The good thingsGood place to work as ground handler.
    The challengesYou might need to be allocated to all-round area.
    3.0
    Customer Service Officer
    Feb 2018
    Great place to gather experience
    The good things- Working with various different airlines. - Wide scope of experiences. - Meeting with various people around the world. - Good benefits. - Everyday is a different experiences. - Great benefits.
    The challenges- Long work hours. - Low basic wages. - Below average professionalism culture. - Information overload due to lots of airlines product knowledges. - Seniority culture.
    5.0
    customer services officer
    Jan 2018
    1 to 2 years in the role, current employee
    EXPERIENCE IN AVIATION
    The good thingsprovide a good benefit to all staff
    The challengesfacing on delay flight, passenger behaviour
    4.0
    Ramp Agent
    Oct 2017
    Aircraft operations .
    The good thingsManage the aircraft
    The challengesMental and physical tough
    4.0
    Customer service officer
    Sep 2017
    1 to 2 years in the role, current employee
    A complete customer service for handling passengers.
    The good thingsDifferent airlines with different cultures & languages but still have to maintain a good or better relationship with passengers.
    The challengesDifferent airlines have different rules & product knowledges. Its tough at first but you are learning & gets the hang of it day by day.
    5.0
    Training & Certification
    Jun 2017
    Less than 1 year in the role, current employee
    Awesome
    The good thingsDoing an internship at this company really gives me a great memories. They treated me as part of their team even though I am just a Practical Student. Nice colleague,good supervisor, cool manager and lastly awesome CEO. 4 months here really meaningful for me to expose myself into the real world.
    The challengesThe most challenges working here is when me, myself have no license to travel to Malaysia Airlines Academy (MAA) at Kelana Jaya. But not to worry, the colleagues will give u a free ride and drop you into your house safely.
    5.0
    Quality control inspector
    May 2017
    Less than 1 year in the role, current employee
    Gain tremendous experience, get to know many people around and I am enjoying working here.
    The good thingsMy position job scope was not stressful
    The challengesManagement has cut our work through break and overtime.
    3.0
    Customer service officer
    Apr 2017
    EXCITING
    The good thingsThe employer provided intensive training course, brushed up your customers relation skills and have a good team work
    The challengesshift hours working and the basic salary was low.
    5.0
    Customer services
    Jan 2017
    Less than 1 year in the role, current employee
    great environment and experience for self improvement
    The good thingsThe challenges every day were different and it keep myself to stay strong and always wanting to improve myself
    The challengesthe management decision and organization equality in question.
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    Reviews by location
    Sepang SelangorSeremban District Negeri Sembilan