Employees at Aesop appreciate the good work-life balance with a 5-day work week and ability to claim hours, as well as the generous benefits including annual leave and competitive salaries. The working environment is often described as warm, loving, and respectful.
However, there are some potential areas for improvement mentioned, such as issues with management including micromanaging, poor hiring decisions, and not listening to staff feedback. Additionally, some reviews note high expectations around skincare knowledge and customer service, which may be challenging for certain employees. One review also mentions high staff turnover, which could be a concern.