AIG
    (217 reviews)

    Company Reviews

    Working at AIG

    4.0217 ratings in total
    5
    81
    4
    79
    3
    38
    2
    9
    1
    10
    92%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(217 ratings)
    Career development
    3.5(217 ratings)
    Benefits & perks
    3.8(217 ratings)
    Management
    3.5(217 ratings)
    Working environment
    4.0(217 ratings)
    Ratings for AIG are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 217 reviews sorted by most recent
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    most recent
    2.0
    Business Process Specialist
    Nov 2023
    Bad Manager/Low Salary
    The good thingsI cant think of any.
    The challengesSome manager are so rude and treat the subordinates like robot. Very low salary compare to average market value. The insurance provided is good because it's their product. No other benefit.
    5.0
    Claims analyst
    Aug 2023
    1 to 2 years in the role, former employee
    Experience in medical insurance benefits
    The good thingsWork life balance and environment as well as type of work
    The challengesSalary increment and lack career growth
    5.0
    Claims analyst
    Jun 2023
    Kuala Lumpur3 to 4 years in the role, current employee
    Overall was good and enjoy working here.
    The good thingsAre u able learn new thing in this company, good cooperation from team members.
    The challengesGood and enjoy here, all new thing you all able to learn here.
    5.0
    Senior Infrastructure engineer
    Feb 2023
    Cyberjaya Selangor11 to 12 years in the role, former employee
    Great place to work.
    The good thingsExcellent place to work and learn new knowledge. Understanding teammates and Manager
    The challengesMake the business unit understand the importance of Cyber Security
    4.0
    Customer services
    Jan 2023
    3 to 4 years in the role, former employee
    Good experience to gain knowledge
    The good thingsYou can lear a lot as u need to multitask Good team member
    The challengesNo growth opportunities
    4.0
    Telemarketing executive
    Jan 2023
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Can learn many things each day
    The good thingsProduct knowledge improving each day
    The challengesTo counter customers and face with some difficult customers to get sale
    3.0
    Customer service representative
    Dec 2022
    1 to 2 years in the role, former employee
    Being a AIG employee is not easy as you are expected to do multi task within the same time.
    The good thingsIf you able to withstand the mental pressure, you will have strong mentality but your income still very low.
    The challengesThe challenges are you are expected to many task, handling so many products, and heavy job burden with limited number of staffs.
    5.0
    Telesales
    Oct 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Good company with excellent bonus
    The good thingsGood company with support from the boss
    The challengesTo achieve the daily targets for individual
    5.0
    Team leader
    Jun 2022
    Rawang Selangor11 to 12 years in the role, current employee
    Best employer in the insurance industry
    The good thingsWork life balance and employee centric company
    The challengesNone, so far the management is very accommodating to any challenges faced by employee
    5.0
    HR generalist
    Mar 2022
    Cyberjaya Selangor5 to 6 years in the role, former employee
    Great place to work and work life balance
    The good thingsValue the employee and friendly working environment.
    The challengesSalary range for the Support functions are low
    3.0
    Executive
    Jul 2021
    7 to 8 years in the role, former employee
    Lot of memories and knowledge
    The good thingsAs a pioneer on our team it is good because we are the one who is setup the process and adapt to so many changes. Colleagues was good and have teamwork.
    The challengesHard to have a career growth and transfer department unless you have someone that you can be referred. Not all team same as you expected some of the colleague you may faced the situation that they will not want to teach you or like to scold you without mannerism.
    3.0
    HR Advisor
    Jul 2021
    1 to 2 years in the role, former employee
    Repetitive work and endless meeting without an outcome.
    The good thingsA good start for a fresh graduate if you would like to know about shared services
    The challengesManagement team practised too laissez-faire style when came to team management as they would sometimes ignore misbehaviour of so called outstanding performer.
    4.0
    Business process specialist
    Oct 2020
    Cheras Kuala Lumpur9 to 10 years in the role, current employee
    Best place to work and also to seek career progression.
    The good thingsPositive work place environment and colleague was very friendly and helpful. management team was so supportive. A place to stay longer for career enhancement.
    The challengeseverywhere we work have their own challenges it just on how you dealing with the challenge and how you overcome it.
    1.0
    Business process specialist
    Sep 2020
    Less than 1 year in the role, current employee
    Not a good environment
    The good thingsGood things only is the salary, the staff is okay but senior staff is the worst!
    The challengesThe senior staff doesn't want to help junior staff especially during training and always have favorite and double standard. Everyday you will get scold!
    2 people found this helpful
    3.0
    Recovery executive
    Jun 2020
    1 to 2 years in the role
    Good for fresh graduate
    The good thingsSlightly higher salary for fresh graduate. Friendly environment & excellent location. Suitable for retirement since the task is not challenging.
    The challengesActually not much challenge. If you put effort and spend some time in thinking, definitely you can handler all the task given. Increment is very low no matter how outstanding you are. Career progression or development is limited.
    4.0
    System engineer
    Jun 2020
    1 to 2 years in the role, former employee
    Happy enjoy and fantastic teammate
    The good thingsMore knowledge and input learn everyday
    The challengesEscalation over worlwide
    4.0
    Telesales representative
    Jun 2020
    Less than 1 year in the role, former employee
    All things good in teamwork
    The good thingsEnjoy and pleasent working place
    The challengesFighthing for archieve goal
    5.0
    System specialist
    May 2020
    1 to 2 years in the role, former employee
    Maintain & Troubleshoot IT matters
    The good thingsLead role in region IT security
    The challengesInternational standards & timing.
    5.0
    Captive agent
    Apr 2020
    1 to 2 years in the role, former employee
    Best place to associate as General insurance Agent
    The good thingsGood learning and earning platform for general insurance with full support of the staff. Feel of sense of belonging with AIG.
    The challengesYou need to hit monthly sales target to get your salary paid monthly..
    5.0
    Application support or IT analyst
    Apr 2020
    9 to 10 years in the role, current employee
    The great leaders don't just tell you what to do they also guide you through
    The good thingsLess traffic jammed, no toll, have allowance, people user friendly and good environment
    The challengesA bad job with a good boss is better than a good job with a bad boss. Unable to work night shift 12hours
    5.0
    Life Insurance Claims Department
    Mar 2020
    1 to 2 years in the role, former employee
    a place to learn and grow
    The good thingsalways a friendly work mate, and whenever we need help,its there.
    The challengesnew things are always on the table...and we need to keep up.
    4.0
    Telemarketing executive
    Feb 2020
    Great place with great people
    The good thingsThe management, friends and basically our ceo was super friendly and i feel like home. There are the best people to be around with. Lots of fun and activities working here. Great team, so much rewards been given out
    The challengesBecause we have to promote insurance and a lot of competitor outside so we have to always upgrade our knowledge to make customer understand why they need to buy with us.
    4.0
    Business process specialist
    Jan 2020
    1 to 2 years in the role, former employee
    Good work experience
    The good thingsLearn skills related to insurance and data entry, analyse requests.
    The challengesThe work time and the stress is manageable.
    4.0
    Quality assurance
    Nov 2019
    5 to 6 years in the role, former employee
    You’ll definitely stay for longer here
    The good thingsNice perks and benefits especially in terms of medical card coverage
    The challengesSince it cater overseas countries you need to well aware and cope with business partner behavior cause it different and never expect each countries working behavior are the same.
    4.0
    Business process specialist
    Nov 2019
    5 to 6 years in the role, current employee
    Nice Working Environment
    The good thingsUnderstanding leader, fun teammates, not stressful, enjoy working here
    The challengesNeed to ensure the performance is always up to par to receive better increment and sti.
    5.0
    Travel Assistance Coordinate
    Oct 2019
    Good environment
    The good thingsgood environment and nice company management
    The challengesLess Challenges compare to other company
    4.0
    Specialist
    Oct 2019
    3 to 4 years in the role, former employee
    Work life balance
    The good thingsWork time flexibility & great health benefits. Nice office with recreational areas.
    The challengesBe more professional & hire more employees that can make AIG an amazing workplace to be in.
    5.0
    Telesales
    Sep 2019
    1 to 2 years in the role, former employee
    Good Environment
    The good thingsYes, because easy to doing sales
    The challengesYes, Friendly, and good management.
    1.0
    Business process specialist
    Sep 2019
    3 to 4 years in the role, current employee
    average
    The good thingshiring new employees constantly, the average amount of salary offered is reasonable.
    The challengesimprove management structure
    1.0
    Senior Operations Processor
    Sep 2019
    3 to 4 years in the role, former employee
    Micro Manage
    The good thingsGreat colleagues / team member because most of us are in our 20s or early 30s. Team activity during work hours really helps in decreasing stress and strengthen bond within teams.
    The challengesMicro management. They have this tracker that track your movement, to the toilet, to lunch or smoke break. Limit is 30 mins for break, lunch is strictly 1 hour. Even if you exceed by 1 minute, you will be question and this affect your KPI. The leader expect you to be robot, not to talk or laugh. If you try to have conversation with your colleague, they assume you not doing work and assign more work that exceed capabilities. They dont accept MC, career growth very difficult, need to act good infront of manager.
    3 people found this helpful
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