AmMetLife
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    AmMetLife
    (36 reviews)
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    Company Reviews

    Working at AmMetLife

    3.736 ratings in total
    5
    12
    4
    9
    3
    10
    2
    3
    1
    2
    86%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(36 ratings)
    Career development
    3.3(36 ratings)
    Benefits & perks
    3.6(36 ratings)
    Management
    3.2(36 ratings)
    Working environment
    3.8(36 ratings)
    Ratings for AmMetLife are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 36 reviews sorted by most recent
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    most recent
    4.0
    Collection staff
    Jul 2023
    So much happy years working here
    The good thingsMany friendly colleagues
    The challengesMust know handling stress smartly
    1.0
    Executive
    Aug 2022
    Kuala Lumpur5 to 6 years in the role, former employee
    Poor talent management, lack career advancement, loyalty has no value here
    The good thingsGood for fresh grad who are eager to absorb as much knowledge as possible.
    The challengesLimited resources, inexperience Management Team.
    1 person found this helpful
    5.0
    Sales agent
    Feb 2022
    1 to 2 years in the role, former employee
    Very good vibe around people there
    The good thingsThey guide others nicely and properly. Furthermore, they also give an good services at work.
    The challengesThe challenges that i experience is how hard to attract people around. Other that that, sometimes we will face a hard time.
    4.0
    Credit control executive in Employee Benefit
    Jan 2021
    Great Company for Newbie and Well Experience
    The good thingsVery Kind Colleague as multi-racial but no racist :) No stress
    The challengesBenefits is always improvable
    5.0
    Admin Executive
    Dec 2020
    Good company for working on it.
    The good thingsTeam works, multitasking works, good envoirement, good management and good salary given Good benefit given
    The challengesMultitasking works, pressure works,
    5.0
    Executive
    Feb 2020
    1 to 2 years in the role, former employee
    Workinh experience good.
    The good thingsGood team members ..helpfull and good teachers
    The challengesTo achieve our targets
    3.0
    Admin
    Oct 2019
    Excellent
    The good thingsThe environment and team work
    The challengesSome people not do their work and being to much bossy..
    5.0
    Insurance specialist
    Sep 2019
    1 to 2 years in the role, current employee
    A place to learn and grow
    The good thingsGood teamwork. Supportive and learn
    The challengesSales target , KPI
    4.0
    Banccasurance Specilist
    Jul 2019
    Less than 1 year in the role, former employee
    Good approach in enhancing selling skills but the pressure from few bosses is quite unbearable
    The good thingsTraining is given, accommodation, claims. Recognition if you perform well. Salary depends on your monthly target. The more you ask the higher your target. Insurance licences such as PCE and CEILLI few cost is on company. so you could save your money.
    The challengesThe monthly target are carried foward. Snowball. So if you dont reach your target it will become higher and higher. Got RM, BM, SM. All these bosses are so fussy and will scold you if you dont hit your target during meeting every month.
    5.0
    Operation Executive
    Sep 2018
    5 to 6 years in the role, former employee
    I learnt to be a multitasking employee.
    The good thingsAlways get support from my immediate supervisor which gave me a lot of exposure and encourage me to think and perform out of my comfort zone. I was given full authority to make my own decision as long it gave the benefits to the company.
    The challengesPerhaps the company can improve in terms of employee benefits.
    4.0
    Claims processor
    Sep 2018
    1 to 2 years in the role, former employee
    have supperior provide training
    The good thingsconducive environment, provide goods facility to the staff. Pay for overtime. Provide good training and knowledge.
    The challengeslarge workload with less resources. SOP not clarify as the system error, staff to handle system error meanwhile to meet TAT 8 Working days and also to meet customer satisfaction. need to answers same question to the various channel (customer, agent, branch, DOA, customer service, Aegis). make staff less efficiency in focusing work.
    5.0
    executive
    May 2018
    I have learn alot here.
    The good thingsNice Environment, good team work and friendly atmosphere.
    The challengesGive solutions for customers enquiries.
    4.0
    Corporate Strategy Manager
    Mar 2018
    5 to 6 years in the role, current employee
    For those who really want to learn
    The good thingsGreat working exposure for someone who is seeking experience
    The challengeslimited resources
    3.0
    Account/admin clerk
    Feb 2018
    Less than 1 year in the role, former employee
    Good
    The good thingsDaily hurdles. Problems faced by the staffs are discussed every morning with the department head. Others have an insight of how to handle certain cases and are useful for others for future references.
    The challengesLack of junior-senior communication where the newcomers are unsure of to whom to refer when facing certain problems.
    5.0
    unit manager
    Feb 2018
    TerengganuLess than 1 year in the role, current employee
    great
    The good thingsworking in a good environment is a a great things .
    The challengesworking and traveling
    1 person found this helpful
    5.0
    Senior clerk
    Jul 2017
    great
    The good thingswork challenging and friendly environment
    The challengeslearning and always give priority for employee
    4.0
    Financial Planning and Analysis
    May 2017
    7 to 8 years in the role, current employee
    Good place to learn
    The good thingsKnowledgeable and inspiring superior
    The challengesLearning curve environment
    5.0
    intern
    May 2017
    Great team that willing to teach you and team work.
    The good thingsgood environment, activities weekend and family activities that will have for all staff. Work as a team and willing to teach as long as we willing to learn and ask.
    The challengesthis company will grow.
    1.0
    Manager
    May 2017
    Used to be a better workplace during AmLife era, not under AmMetLife.
    The good thingsOffice is located at Nu Sentral, easy public transport & shopping convenience. Good support from regional office (Hong Kong) and global group (MetLife New York).
    The challengesIt was a good place to work after CEO Paul Low was appointed as CEO in year 2012 and the business & and staff growth were progressing well. However, after AmMetLife's new senior management came, most of the AmLife management left. The new Senior Management team headcount doubled from 8 HOD in year 2014 (under AmLife) to at least 16 new HOD in year 2015-2016 (under AmMetLife) despite their \"so-so\" revenue. As a result, budget squeezed, a chunk of staff were retrenched in Oct 2015 (with compensation) and the new senior management team brought in their \"preferred\" managers and executives fom their previous barns. It was messy and After realising their hasty mistake on staff retrenchment, they rehired again some of the skilled staff (who can literally do work) with more expensive contract (Imagine the cost). Many competant staff during AmLife's era under CEO Paul Low (Ex-CEO of AmLife) left. I survived the retrenchment period but very sad to see what had happened to the company today. No longer a good workplace and many were still demoticated. They should have retrenched some of the highly paid new HODs instead, who brings no value to the company until today. Business is not improving. AmLife did so much better (AmLife - better revenue, growth, bonus, work environment & intrinsic value).
    3.0
    Technology Department
    Mar 2017
    1 to 2 years in the role, former employee
    Working overload is high
    The good thingsEnvironment & colleagues
    The challengesNot all staff plays their roles. If all staff responsible to execute their roles, it will be better.
    3.0
    Senior clerk of work
    Feb 2017
    1 to 2 years in the role, current employee
    2 years
    The good thingsgood enviroment
    The challengesslowness opportunity to grow my skill and knowledge
    4.0
    Area marketing manager
    Jan 2017
    5 to 6 years in the role, current employee
    5 years experience in coaching and marketing for head count of 30 sales person across sabah
    The good thingsProfessional development is one of the best thing this company has to offer for me. team work is one of the best thing i have in this company really open my mind about the important of building a strong team to focus on the company business direction on where your are and where you going to be.
    The challengesthe challenge and difficulties is to getting the other team, to maintain their energy and focus of being productive. reason is because our side have no direct control over the business partner. we are 90% relay on our business partner focus level in order to become productive.
    5.0
    System analyst
    Dec 2016
    5 to 6 years in the role, former employee
    Slow and Steady at times Fast and Furious
    The good thingsThe community and the closeness within colleagues. The benefits of having it close to the shopping mall ensures that there is no shortage of food to be found around the area. Easy to maneuver around the area. Near to the gym.
    The challengesThe office politics and the attitude of certain individuals makes the experience off. The expensive food around the area is not really budget wise.
    5.0
    Manager
    Nov 2016
    11 to 12 years in the role, current employee
    Review processes improvements to ensure customer satisfaction
    The good thingsThe working environment and good colleagues
    The challengesSystem not so advanced as compare to the technology nowadays
    5.0
    Manager Business Imporvement
    Nov 2016
    1 to 2 years in the role, current employee
    Perfect Learning Culture
    The good thingsDiversification of Job
    The challengesNone
    3.0
    Executive
    Oct 2016
    Less than 1 year in the role, current employee
    A new insurance company in the town
    The good thingsAmMetLife Insurance is still growing and employees could learn a lot. Currently, it is focusing on developing a new core system which may help its customer delivery.
    The challengesJobs distribution are not segregated accordingly.
    2.0
    customer service executive
    Oct 2016
    average
    The good thingsManage to balance life
    The challengesNo challenge at all
    3.0
    staff
    Oct 2016
    1 to 2 years in the role, former employee
    reviving illed company
    The good things1. people has common goal, revive it from serious illness. 2. friendly colleagues and open to discussion. 3. good location that linked to NU Sentral, connected to LRT, Monorial, KTM
    The challenges1. cost cutting. even RM0.01 also want to negotiate with vendor 2. the sales channels need to beef up. hence topline are challenging 3. certain things no proper planning though in ill position. once implemented might has big issue. 4. regional office has too much intervention on local business. yet the regional office has little knowledge on local market.
    4.0
    Executive
    Oct 2016
    3 to 4 years in the role, current employee
    Come join us in AmMetLife
    The good thingsChallenging
    The challengesExperience
    3.0
    Distribution & Business Development
    Oct 2016
    Less than 1 year in the role, former employee
    Good experience
    The good thingsMany things to learn with a good team cooperation
    The challengesTo develop career since I am just contract staff
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    Reviews by location
    Kuala LumpurTerengganu