Atos
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    Atos
    (83 reviews)
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    Company Reviews

    Working at Atos

    4.083 ratings in total
    5
    36
    4
    25
    3
    11
    2
    4
    1
    7
    82%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(83 ratings)
    Career development
    3.5(83 ratings)
    Benefits & perks
    3.3(83 ratings)
    Management
    3.3(83 ratings)
    Working environment
    3.9(83 ratings)
    Ratings for Atos are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 83 reviews sorted by most recent
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    most recent
    5.0
    Head of region
    Jul 2023
    Cyberjaya Selangor
    Exciting and Challenging
    The good thingsi was allowed to work independently to meet the relevant KPi's. My Managers and Team were supportive to meet the targets.
    The challengesThe challenges were as expected and normal.
    5.0
    Unanimously Ambiquous
    Jun 2023
    Cyberjaya Selangor5 to 6 years in the role, former employee
    Safe space to learn and grow. Thoughful leaders that work on their team. Your work quality and ethics determine your success.
    The good thingsThere are always room to grow provided you are able to work effectively and ethically. Great managers, whom work to have you grow.
    The challengesThe salary isnt as competetive compared to other players.
    5.0
    IT SD L1
    May 2023
    Leisure working background though progressive scope of experience gained.
    The good thingsDifferent work culture, but in a good way. Compared to other IT companies.
    The challengesFaces many kind of cultures globally, thus learning others culture is a refreshing experience.
    3.0
    Operations Engineer
    May 2023
    Cyberjaya SelangorLess than 1 year in the role, former employee
    not that type of working environment you're looking for
    The good thingsLevel of workload depends on which account you're in. I handled accounts that doesn't have many workloads + less stressful. Managers, colleagues are all kind and helpful so just reach them if you have problems. Allowance is good compared to other companies. You can rest on weekdays and sometimes on weekend too (shift working hours)
    The challengesYou can't leave your desk for too long without any backups. You will only be doing the same job every time. You can't join company programs. Everyone in the office is minding their own business so you won't talk much. Do consider the job if only you can adapt to shift working hours, if not your mental health will be corrupted like me.
    1 person found this helpful
    1.0
    Asset Management
    Feb 2023
    Cyberjaya Selangor7 to 8 years in the role, current employee
    For an International company, Atos is very bad
    The good thingsEasier to find foods around
    The challengesLow salary, and bad quality top managements
    5.0
    Service desk analyst
    Jan 2023
    Good In Salary, Supportive Colleague
    The good thingsGood In Salary, the upper level of employer is very supportive.
    The challengesToo many call, the workflow of china is different with global troubleshooting
    1 person found this helpful
    3.0
    IT helpdesk
    Nov 2022
    Shah Alam Selangor1 to 2 years in the role, current employee
    Opportunity to learn an grow
    The good thingsUser friendly environment Instant assistance by colleagues Higher level of sharing knowledge Dedicated employer Path to learn and handle diplomatic situations
    The challengesLearning path and difficulties with new task
    1.0
    Service Desk
    Nov 2022
    1 to 2 years in the role, former employee
    Career development is limited.
    The good thingsYou can learn many things.
    The challengesContract position. No Career development. Working environment is challenging
    4.0
    IT helpdesk
    Sep 2022
    Will learn a lot of things within a small amount of time.
    The good thingsSalary on time. No issue with salary at all if you are a permanent-based employee.
    The challengesDepends on the company account that you are handling, it can be good or bad
    5.0
    Incident manager
    Aug 2022
    Seremban Negeri Sembilan3 to 4 years in the role, current employee
    Dynamic working environment
    The good thingsnice boss and nice team member, most of the time just working from home
    The challengesSo far no much challenges here but still depend which project you handle
    5.0
    Service specialist
    Jun 2022
    Career development is limited
    The good thingsCan learn a lot in a new project
    The challengesLess man power,one person handles workload of 3 people
    5.0
    Service desk analyst
    Apr 2022
    Klang Selangor1 to 2 years in the role, former employee
    Choose other better Opportunity
    The good things- Nothing is good here
    The challengeseverything is a challenge
    4.0
    Quality Analyst
    Oct 2021
    Cyberjaya Selangor3 to 4 years in the role, current employee
    Great place to kickstart a career!
    The good things1. Flexibility. No company can beat Atos in terms of flexibility as long as you get your work done well. 2. Kind and approachable managers and management team 3. Career growth opportunity is definitely there if you are good at what you do. 4. Easy to apply for leave and get it approved. 5. Ability to work from home. 5. You can learn a lot. A great place to start and grow.
    The challenges1. Salary, increment, benefits is below par. Insurance coverage is bad. 2. Depending on your role and the project that you work for, the challenges differs. I've worked in an Amazing project and also a horrible one. So my experience varies. 3. Redundancy in work, crazy workload - This only applies to a specific project. 4. Be smart when it comes to office politics. Do not get involved :)
    4.0
    IT analyst
    Aug 2021
    Cyberjaya Selangor3 to 4 years in the role, current employee
    very good experience
    The good thingsworking environment .good management , all is good about Atos services ( M ) sdn bhd
    The challengesI am hard working guy i don't feel any challenge and if you are hard working then you will feel enjoy working in Atos
    4.0
    Technical support engineer
    Jul 2021
    1 to 2 years in the role, former employee
    Solving critical issues facing by internal users
    The good thingsMakes easier to prompt the inbound and outbound calls software application to solve the issue as much as possible.
    The challenges• First Call Resolution (FCR) • Close 95% of users software and hardware issues • Achieve 30 to 40 calls per day • Recognized by Seniors and Team Leaders • Achieve 20 to 30 emails resolution
    5.0
    Technical specialist
    Apr 2021
    Cyberjaya Selangor9 to 10 years in the role, current employee
    Great place to gain knowledge and build career.
    The good thingsCan gain more knowledge and experience, specially in IT environment. Need to have patience to learn new things.
    The challengesTo increase salary, need to upgrade level or upgrade position. Not much benefits for staff even for permanent staff.
    3.0
    Service desk analyst
    Feb 2021
    Cyberjaya Selangor1 to 2 years in the role, current employee
    Balanced yet challenging in some area
    The good thingsGood and clean working environment, no compulsory OT.
    The challengesIt is rather hard to get co-operation support from higher level. Besides, taking leaves would be an hassle since we will have to keep track on our own about leaves taken.
    5.0
    Service desk analyst
    Feb 2021
    Cyberjaya Selangor1 to 2 years in the role, current employee
    Nice working place with good people surroud
    The good thingsTeam player and patience
    The challengesPlease do your job perfectly and please don't involve in gossips and office politics
    2.0
    2nd Level Technician Support
    Feb 2021
    3 to 4 years in the role, former employee
    Good peoples around you
    The good thingsLove to work with the environment and the colleagues. The TL being very supportive able to manage high volume incoming loads.
    The challengesThe manager keep changing the policy and too focus on agents discipline and adherence without knowing the loads and the issues agent's facing in the work process. Salary not increase after 4 years, and bonus not according to the KPI with absolutely not relevant reasons.
    1.0
    Service desk agent
    Jan 2021
    Cyberjaya SelangorLess than 1 year in the role, current employee
    not friendly management
    The good thingsno good thing, everything here is lousy
    The challengeseverything comes suddenly and any process is so slow like a snail
    5.0
    IT operation
    Sep 2020
    Rawang Selangor3 to 4 years in the role, former employee
    I worked for 3 years as operation engineer
    The good thingsI had 15 days off in a month..
    The challengesLot ot phone calls to deal with
    4.0
    Site engineer
    Sep 2020
    1 to 2 years in the role, current employee
    Being lazy is an option
    The good thingsYour work will be recognized and rewarded properly. The upper management is easy to communicate with.
    The challengesOffice politics is very very thick layer to penetrate. You'll either be favoured or be shunned depending on circumstances you have no choice in.
    3.0
    WSDS
    Sep 2020
    3 to 4 years in the role, current employee
    Great place to learn & grow
    The good thingsThe environment & people exposes you to a lot of opportunity; which is great if you are hungry to learn more.
    The challengesThe downside, financial growth is not parallel to role growth & responsibility.
    5.0
    IT helpdesk analyst
    Aug 2020
    Less than 1 year in the role, current employee
    Its a good place and learn a lot of things about IT job
    The good thingsThe environment which will get you ready to face any environmental after this
    The challengesCommunication among all
    5.0
    IT helpdesk analyst
    Aug 2020
    Balance work lifestyle! Explore your talents here..
    The good thingsGood team mates, great experience n office culture.
    The challengesWorking on staggered hours
    4.0
    IT Helpdesk
    Jul 2020
    1 to 2 years in the role, current employee
    Great working environment (depends on which department you are in)
    The good thingsEmployer and colleague helping each other. Great working environment.
    The challengesSome of the colleagues are sucks, but overall are good. Everything is great here!
    4.0
    Service desk analyst
    Jun 2020
    1 to 2 years in the role, current employee
    It was good experience for new comer
    The good thingsTeam work , easy to communicate with Leads and most importantly i have learn how to handle thing in calm.
    The challengesManagement should hire more agent to reduces SLA failing.
    1.0
    IT engineer - Level 2
    Mar 2020
    3 to 4 years in the role, current employee
    I wasted 4 years working in this company
    The good thingsNothing to say - No good things apart from making friends
    The challengesToo much of politics No appreciation Salary Low Career Growth doesn't help much
    1 person found this helpful
    5.0
    2nd level tecnical suppor engineer
    Mar 2020
    5 to 6 years in the role, current employee
    it was a great place to learn new experience
    The good thingsyou can grow in this company and given an opportunity to make yourself better.
    The challengesyou need to pay for your parking!
    5.0
    Quality assurance analyst
    Jan 2020
    3 to 4 years in the role, former employee
    The Best
    The good thingsEverything is great in ATOS!
    The challengesEverything is great in ATOS!
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