Employees at Beryl's Chocolate Sdn Bhd appreciate the opportunities to gain experience in factory operations, including exposure to good manufacturing practices, HACCP, Halal certification, and production planning. The work environment also encourages the development of problem-solving skills through independent solution-finding.
However, there are some potential challenges to consider. Several employees have indicated that management practices could be improved, with concerns about leadership and organisational systems. Some employees report experiencing high stress levels and feelings of anxiety in the workplace. Additionally, tasks assigned may differ from the original job description, and there are opportunities to improve standard operating procedures, manpower planning, and coordination between departments, particularly regarding last-minute changes to orders and forecasts.