Bukit Gambang Resort City
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    Bukit Gambang Resort City
    (13 reviews)
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    Company Reviews

    Working at Bukit Gambang Resort City

    3.713 ratings in total
    5
    4
    4
    2
    3
    6
    2
    1
    1
    0
    77%
    Rate salary as high or average
    69%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(13 ratings)
    Career development
    3.4(13 ratings)
    Benefits & perks
    3.2(13 ratings)
    Management
    2.9(13 ratings)
    Working environment
    3.6(13 ratings)
    Ratings for Bukit Gambang Resort City are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 13 reviews sorted by most recent
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    most recent
    5.0
    Assistant Revenue Manager
    Nov 2022
    Seri Kembangan Selangor
    Good Working Environment
    The good thingsTeam work with all related department including sales, reservation , theme park operation, marketing, finance and banquet team. Communication within operation team to ensure event running well and minimize complaint.
    The challengesTo full filled customer expectations
    3.0
    Outlet manager
    Feb 2020
    Less than 1 year in the role, former employee
    Adventure and challenging
    The good thingsLearn how to control theme park operational
    The challengesLack of manning due to no budget for hiring more manpower
    3.0
    Sports and recreation manager
    Jul 2019
    so enjoy
    The good thingsso excited meet with the person
    The challengesdont have offday
    3.0
    Front office
    Mar 2019
    Less than 1 year in the role, former employee
    Manage reservation and booking hotel.
    The good thingsGood and kind our leader at our department.
    The challengesCompany management needs to be improved.
    4.0
    Practical trainee
    Dec 2017
    Less than 1 year in the role, former employee
    How to handle telematch well.
    The good thingsI got a lot of experience and much things I can learn from here.
    The challengesI had to brief in english to customers even it broken english but I still try my best as long as my customers understand with what i'm saying and keep customers safe.
    5.0
    Asst Director of Sales
    Nov 2017
    7 to 8 years in the role, current employee
    Working more than 20 years in administration n sales in hotel line
    The good thingsGood working environment
    The challengesVery responsible employer
    4.0
    Front office assistant
    Oct 2017
    1 to 2 years in the role, former employee
    Easy task to be complete.
    The good thingsSupportive team mates.
    The challengesMaintaining a good reputation.
    5.0
    Commis cook
    Sep 2017
    1 to 2 years in the role, current employee
    Can handle bigger pax
    The good thingsHave good chef
    The challengesWorking overnight shift that sometime easy to get complaint
    3.0
    Reservation clerk
    May 2017
    1 to 2 years in the role, former employee
    Make a reservation for customer
    The good thingsWorking as grouping which is make me easier to settle down all my work and the environment is so nice . Which is we served customer and make them comfortable to have a holiday trip with their family parents.
    The challengesThe challenge is so much like if customer did not satisfied with our room accommodation . We must think the solution to settle out the problem or we will suggest another room and try to make them understand about the situation . When it's solved and customer agree with it and cooperate with us it's a big satisfaction for us.
    5.0
    Executive Housekeeper
    Nov 2016
    1 to 2 years in the role, former employee
    Hard and smart working person
    The good thingsGain more experience as hotelier and happy working with others and meeting up customer statifaction.
    The challengesTo statifaction all in one goal.
    2.0
    junior management
    Feb 2016
    1 to 2 years in the role, current employee
    Great for gaining experience, but not as a long-term job
    The good thingsManagement gives opportunities for workers to try and implement new ideas into work, challenging work environment
    The challengesLack of professionalism in workplace, lack of rewards and recognition to build loyalty, lack of guidance to new workers, no proper job description and KPIs
    1 person found this helpful
    3.0
    Account
    Aug 2015
    Less than 1 year in the role, former employee
    Overall
    The good thingsFriend , Environment , Time
    The challengesSalary , Less worker , Management , No bonus
    3.0
    Front office assistant
    Jul 2015
    Less than 1 year in the role, former employee
    A good experience
    The good thingsMeeting new people everyday and enhance your confident level.
    The challengesMeeting customer expectation and company expectation
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