Celebrity Fitness
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    Celebrity Fitness
    (38 reviews)
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    Company Reviews

    Working at Celebrity Fitness

    4.038 ratings in total
    5
    16
    4
    14
    3
    2
    2
    3
    1
    3
    79%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(38 ratings)
    Career development
    3.6(38 ratings)
    Benefits & perks
    3.2(38 ratings)
    Management
    3.0(38 ratings)
    Working environment
    3.7(38 ratings)
    Diversity & equal opportunity
    3.0(1 ratings)
    Ratings for Celebrity Fitness are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 39 reviews sorted by most recent
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    5.0
    Purchasing Manager
    Aug 2025
    Sri Hartamas Kuala Lumpur10 to 11 years in the role, former employee
    I am an experienced Procurement Manager with a proven track record in strategic sourcing, supplier management, and cost optimization, consistently delivering value through efficient procurement processes and strong stakeholder collaboration.
    The good thingsI enjoy making decisions that have a direct impact on cost savings and efficiency as well as process of negotiating and developing long-term partnerships with suppliers. It’s satisfying to build trust and collaboration that benefits both sides.”
    The challengesLast-Minute Requests dealing with urgent or unexpected purchase requests. They often lead to rushed decisions, limited supplier options, and higher costs. It also disrupts planning and adds unnecessary pressure. It’s challenging when internal departments don’t provide clear requirements. Without detailed specifications, it’s hard to source the right product or negotiate effectively.
    2.0
    Personal Trainer
    Dec 2023
    Cheras SelangorLess than 1 year in the role, former employee
    Good colleague and good training system, but no working benefit in working place to employee. Eg: no resting area, no pantry, terrible duty time table arrangement.
    The good thingsA lot of training provided, well managed to upgrade employees' skills by providing training systematically.
    The challengesNo work-life balance, work from very early in the morning for shift; till very late in the night for client. With very little basic salary.
    1 person found this helpful
    4.0
    Fitness instructor
    Aug 2023
    Highly competitive and excitingly fast paced industry
    The good thingsThe working environment and benefits of working there
    The challengesTrying to hit individual monthly target
    4.0
    Senior Sales Consultant
    Aug 2021
    5 to 6 years in the role, current employee
    very low sales and commission based but fun exciting work everyday.
    The good thingsThe client are fantastic,the workers people are great, the team are great, then event are amazing, overall fun optimistic/good/comfort and challenging at times but salary and commission wise are really low for sales, personal trainers and managers.
    The challengesThe sales process and push everyday stressing level are very toxic and mentally draining all day everyday.
    1 person found this helpful
    5.0
    Head of Fitness
    Jan 2021
    Kuala Lumpur9 to 10 years in the role, current employee
    Strong ability & effort recognition
    The good thingsI was given many opportunities to grow & shine as both an individual as well as a professional. It has a strong Learning & Development culture that anyone with a healthy mindset could take advantage of.
    The challengesAs in any big corporation with many employees, politics will always exist & the company's vision always take priority before yours.
    5.0
    Sales consultant
    Aug 2020
    1 to 2 years in the role, former employee
    Good environment yet low salary package.
    The good thingsThe Team is awesome. The people there are great. A fun place to work at.
    The challengesThe salary package, the commissions are low. Very low possibility of career growth.
    5.0
    Customers Service
    Aug 2020
    Less than 1 year in the role, former employee
    Great environment and experience
    The good thingsI love working there with my team and my operation manager Ms. Ashwini. Great memory and easy work routine.
    The challengesI have to handle lot of complaints or difficulties by foreigners
    3.0
    personal trainer
    Feb 2020
    Knowledge
    The good thingsyou can learn a lot of new programs that theoretically might not work but it may work in real life. More sales, more money for following month. once achieved target, there's always bonus with different tiers.
    The challengesyou will be working like a zombie if you are unable to manage your time with client, the more sales you conduct, the more service and work that you have to carry on the following month, but if you are young and looking for a pot of gold. This would be it.
    5.0
    service consultant
    Dec 2019
    1 to 2 years in the role, current employee
    best and fun working environment
    The good thingscan meet a lot of people and can learn how to handle and overcome objection
    The challengesto find new leads everyday
    4.0
    Customer services
    Nov 2019
    1 to 2 years in the role, former employee
    Good Experience
    The good thingsYes, enjoy and good enviroment.
    The challengesEnjoy but only about shift issue
    4.0
    Customer service
    Nov 2019
    Learn a lot of new thing
    The good thingsWorking with Celebrity Fitness make me learn a lot of things, my communication skill getting better, I'm able to work under pressure and being more professional handle complaint customer.
    The challengesThe most challenges I had is, handling customer's complaint and working with unprofessional colleagues.
    5.0
    Service Consultant
    Jun 2019
    Less than 1 year in the role, current employee
    Handling operation and sales department was very tough and fun
    The good thingsThey provide a lot of training to improve their staff’s performance . Its actually really good for them to run their business in long term period of time.
    The challengesHonestly speaking i really enjoy my time working at this company. I dont have any bad or unenjoyable moments there
    1 person found this helpful
    5.0
    Fitness instructor
    Sep 2018
    Less than 1 year in the role, former employee
    Leisure Environment, and Team Work
    The good thingsYou will work in very leisure Environment, and your team very help full and show you very good teamwork and human connection
    The challengesA little bit stress handling so many types of client and you dont get the flexible time for your life, until you manage to discipline your client.
    5.0
    Fitness instructor
    Dec 2017
    Less than 1 year in the role, current employee
    I’m the sales person
    The good thingsGreat sales lesson learned from the company’s
    The challengesTo makesure the clients feels the benefits of paying
    1 person found this helpful
    5.0
    Club manager
    Nov 2017
    5 to 6 years in the role, former employee
    Good if you want to learn and increase knowledge in term of sales, service, overcoming concern and also self motivated.
    The good thingsSerounding with good team mates.
    The challengesManaging time because of to achieve target sale.
    5.0
    Team leader sales
    Sep 2017
    1 to 2 years in the role, former employee
    Fantastic
    The good thingsGood pay and sales person I would recommend to join.
    The challengesCatch-up sales target in short time at the same time you will busy with multitasking
    4.0
    focus on paperwork. checking membership agreement and personal training agreement. as well as a part of human resources assistance for calculating personal training and consultant commision.
    Jul 2017
    Less than 1 year in the role, current employee
    everyday I get better
    The good thingsthey teach us how to stay healthy by introducing a healthy foods, a healthy diet and so on. they also teach us to be more open minded. as they are an international company so we as a new person can enjoying & be more friendly with them as they come from many races.
    The challengeswhen it is time to send the reports and the subordinate (consultant & personal trainer) want to send a last minute agreement. that all..
    5.0
    Customer care
    Jul 2017
    Meeting new people
    The good thingsenjoy seeing people living a healthy lifestyle. being able to learn more about fitness
    The challengescounting sweaty towels as i was stationed at the towel counter
    5.0
    Customer service
    Jul 2017
    Less than 1 year in the role, current employee
    learning to improve my multi tasking skills
    The good thingsjob, officemates, managers, environment, clients, knowledge and skills.
    The challengesconflict
    5.0
    Personal Trainer
    Jun 2017
    Less than 1 year in the role, former employee
    Fun in Fit
    The good thingsThe ability to learn autonomy of body which reacts differently on different people.
    The challengeskeeping up with sales in a competitive environment as a rookie.
    4.0
    Senior customer service
    Jun 2017
    1 to 2 years in the role, current employee
    I gained experience of working here in this big company, which is something I really enjoyed. The realisation that this type of work fits well with my methodical and analytical nature has further inspired me to develovep myself to be better person and cha
    The good thingsThe environment of working in this company is truly wonderful with experience employer and other employees ready to assist you with your tasks and the motivation with support from the employer when you are stressed or have a problem was really help me during my time with this company.
    The challengesThe things that could be improve for this company is the commissions for Operation or Customer Service side.The commissions could be divide to update Form Of Payment and for which successful appointment for collection purpose which could lead to company revenue.The other thing that I would like to add on is maybe the management could check or verify again the Public Holiday leave for staff that work in any branches in Malaysia.
    5.0
    Customer service
    Mar 2017
    1 to 2 years in the role, former employee
    Working in healthy life
    The good thingsEnjoy working with good colleagues, free workout session and advice from professional trainers, comfortable working places, and many more
    The challengesWhen customer cannot settle their payments and still want to use gym facilities
    5.0
    Sales consultant
    Feb 2017
    Less than 1 year in the role, former employee
    It was great working with them
    The good thingsEnviroment and the team.
    The challengesDo experince stress when follow up customer didn't turn up.
    4.0
    Supervisor
    Feb 2017
    3 to 4 years in the role, former employee
    Quite fun
    The good thingsGood give a lot oppurnity
    The challengesMeet new people everyday
    5.0
    Personal Trainer
    Feb 2017
    3 to 4 years in the role, former employee
    Good.
    The good thingsStaffs and clients.
    The challengesHighest management
    4.0
    Sales Consultant
    Jan 2017
    1 to 2 years in the role, current employee
    Working in Sales Department required more time and hardwork to get more sales.
    The good thingsThe environment and good customer.
    The challengesTo hit minimum requirement quite hard since they take out the allowance.
    4.0
    Sales Manager
    Jan 2017
    3 to 4 years in the role, current employee
    Fun, energetic, work place of drive and passion
    The good thingsExcellent work environment with close relationships between front level staff and office staffs. Frequent training and development. Equal opportunity for all to improve and advance in the company. Higher than average pay in the same industry.
    The challengesMediocre IT system that proves challenging at times to efficiently handle customer concerns. Strict level of finance control which in return causes delays in equipment maintenance and upkeep.
    1 person found this helpful
    5.0
    Fitness Consultant
    Dec 2016
    Less than 1 year in the role, current employee
    Fitness is awesome.
    The good thingsKnowing lots type of people such a great experience and also gain as much knowledge with Celebrity Fitness is precious and valuable to me. More sale, more digit in your salary.
    The challengesNeed to find sales! Communication skill need to be good and knowing how to manage your schedule with client and yourself fitness journey, Need to know how to dealing with people around you.
    4.0
    Customer service
    Oct 2016
    1 to 2 years in the role, current employee
    Engage with different people everyday.
    The good thingsWhen doing job as customer service we have to give people correct information and we know that this people need us. Also know how to handle people with patience while smiling. It was good for those which felt that their confident level is low. Believe me, if you tried position as Customer Service even not in Celebrity Fitness, your confident level became higher automatically. Why I say this, because communication is important and it was basic thing in our life.
    The challengesChallenge while working here is you meet different people everyday with different behavior, physical, thinking, appearance, personality and sometime higher expectation from you, other staff also manager. So, you should know how to face all the situation and ready with logic answered. Yes customer always right but sometime what they need is out from our league especially it was a gym.
    4.0
    Personal Trainer
    May 2016
    Less than 1 year in the role, former employee
    Meet your target
    The good thingsNice equipment and setup of the clubs. Some friendly staff. Fast growing gym franchise. Good coaching & development team. Get to meet new members always and interact with them. Good for new graduates or someone interested in health & fitness.
    The challengesVery standard gym practices - nearly minimum wage but you do have commission. Still you have to meet your target to qualify for commission. Really long hours because your clients usually come in the evening. After that it's sales, sales and more sales.
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