Employees at Central I-City Shopping Centre appreciate the employee recognition through rewards and promotions, the positive work environment that increases productivity, and the opportunities for career growth with good benefits. They enjoy the variety of tasks to prevent boredom, and feel the company puts employees as a priority with a flexible working environment and excellent teamwork. The passionate leadership and open concept practice are also valued, as well as the good benefits like medical coverage for dependents.
However, there are some potential challenges, such as the need to adapt to changes in job descriptions and multitask, and areas for improvement as a new mall to compete with others. Working from home can make it difficult to interact with colleagues, and as a multi-national company, there can be delays in decision-making due to centralized authority. As a startup company, there are also areas for improvement in terms of structure and organization. Additionally, employees may need to handle various stakeholders from different levels and nationalities.