Company Reviews

    Working at Central Sugars Refinery

    3.927 ratings in total
    5
    11
    4
    7
    3
    5
    2
    2
    1
    2
    81%
    Rate salary as high or average
    70%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(27 ratings)
    Career development
    3.5(27 ratings)
    Benefits & perks
    3.6(27 ratings)
    Management
    2.6(27 ratings)
    Working environment
    3.7(27 ratings)
    Diversity & equal opportunity
    4.0(2 ratings)
    Ratings for Central Sugars Refinery are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 27 reviews sorted by most recent
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    most recent
    5.0
    Process Engineer
    Dec 2025
    Shah Alam Selangor5 to 6 years in the role, former employee
    A really good place to build a foundation for your F&B career.
    The good thingsVery welcoming experience, really mature organizations.
    The challengesManaging senior employees would be challenging for a freshies, could be really stressful and tricky
    4.0
    Executive
    Jul 2024
    Shah Alam Selangorformer employee
    I don't have much experience in other company, But here you will definitely missed the people when you left, You really feels like having another family here.
    The good thingsThere are many engagement event. Mostly everyone is friendly here. You can really feels like family. Received many gift from company/event. There are many benefit provided for their staff. Example : They formed emergency team during flood, to help affected staff.
    The challengesManagement. They do not recognize your work. Encourage team to stay back do overtime. They judge your work efficiency based on that.
    2.0
    Product engineering
    Sep 2023
    Subang Jaya Selangor5 to 6 years in the role, former employee
    Good to have liability with the Company
    The good thingsProvide the information to late and blame the process of planning to the process of Executive management.
    The challengesManagement is required for their own personal benefit to be considered for the support worker.
    1 person found this helpful
    4.0
    Former employee
    Aug 2023
    Batu Tiga Selangor9 to 10 years in the role, former employee
    Great place for those who wants to have a work-life balance
    The good thingsThe environment is heartwarming that you'd feel at home. Everyone is nice, friendly & helpful. Has a lot of engagement activities with employees (Sports Club, Talk #CSRSantai #CSRIlmu, Health Screening, etc). The benefits are quite good especially for factory workers.
    The challengesI see no direction in terms of KPI Management. The portfolio has changed for few times in recent years. Lack of professional IT support system. The salary for long-time employees are lower than the newcomers who has few experiences. Incompetent team leader (certain dept. only).
    1 person found this helpful
    4.0
    IT Support
    Nov 2022
    Damansara Damai SelangorLess than 1 year in the role, former employee
    Learning lots of things
    The good thingsFriendly Co-worker, Nice environment
    The challengesHead of Department, not very friendly
    5.0
    Process engineer
    Jun 2021
    Shah Alam Selangor3 to 4 years in the role, current employee
    Perfect place to grow
    The good thingsDirection of the company is clear. Comes with direct goals and target that is SMART.
    The challengesHealthy high pressure working condition.
    1 person found this helpful
    5.0
    Operator
    Jan 2021
    Shah Alam SelangorLess than 1 year in the role, former employee
    I am seriously searching for work now
    The good thingsMy attendance will be good I got many commitment that's y I am searching work now
    The challengesMy attendance will be good and work as a good person
    3.0
    nil
    Dec 2020
    support low operators with good basic salary and bonuses....do only focus on your sales
    The good thingsi am not working at this company before...after i read from other staff review so i just give advices for management....support your staff with good pay....help them please
    The challengesso far is being considered
    3.0
    Forklift driver
    Mar 2020
    1 to 2 years in the role, former employee
    Stepping stone. If u don't have any job
    The good thingsEasy to earn money. Work like there's no other day
    The challengesCan easy get more money and friend
    5.0
    Engineering workshop
    Mar 2020
    5 to 6 years in the role, current employee
    Repair service and modification machine
    The good thingsGet good enough benefits
    The challengesAlways learn something new
    5.0
    Head of Supply Chain
    Mar 2020
    1 to 2 years in the role, current employee
    Supply Chain Logistics Supply Planning Customer Service
    The good thingsSupply Chain Logistics Supply Planning Customer Service
    The challengesCommunication Corporate Affair Commercial Driven
    1.0
    undefined
    Jan 2020
    1 to 2 years in the role, current employee
    Management
    The good thingswill provide training as based on your superior.
    The challengesSales director always twist and without probably direction given. The stress came from superior personality.
    4.0
    Sales retail
    Nov 2019
    doing sales almost 15 year
    The good thingsi din give up...love learn new thinks
    The challengeswilling to try new thinks..willing to work hard
    5.0
    Sales support executive
    Oct 2019
    1 to 2 years in the role
    A good place to learn manufacturing and FMCG business process
    The good thingsGreat benefits and supportive colleague
    The challengesNeed to multitask. Work on weekend.
    5.0
    Manager
    Oct 2019
    Less than 1 year in the role, current employee
    New Management Team with a Vision and Mission
    The good thingsFriendly colleague, new team.
    The challengesOld machinery need proper house keeping and GMP.
    5.0
    Procurement
    Jul 2019
    Less than 1 year in the role, former employee
    Good experience for a fresh graduate
    The good things1) The environment - Supportive teammates 2) Facilities (Gym, subsidies cafetaria, free sugar supply for employees) 3) Various team building activies (Skytrex, CSR, Charity) 4) Cultural event celebration - (Raya, Chinese New year & Deepavali)
    The challenges- Lack of latest software - Lack of human capital
    1.0
    HR
    May 2019
    Less than 1 year in the role, current employee
    Stressful
    The good thingsBenefits and other colleagues. Others dept maybe better place to work with.
    The challengesEvery single announcement should be come together with memo. You have no time to break, no proper guidance, no such thing of working hours 8 to 5pm. If you do you will be question by HOD. HOD task become 1st priority in d end your own work delayed. No work-life balance.
    1 person found this helpful
    5.0
    Health, Safety and Environment Manager
    Jan 2019
    Good working environment
    The good thingsTop management very concerned about safety at workplace and give a good bonus to employees
    The challengesChange of new management.
    1 person found this helpful
    3.0
    Logistic assistant
    Oct 2018
    logistic\\proses operation
    The good thingsexperience at msm sugar refinery
    The challengesmust be strong to hardworking
    4.0
    Quality manager
    Sep 2018
    Great experience, multi-skilling
    The good thingsNice and freindly staffs
    The challengesNew work environment
    5.0
    Internship student
    Jun 2018
    Less than 1 year in the role, former employee
    I learned a lot!
    The good thingsDuring 2016, as an internship student who have been placed at logistic department, I have been taught and exposed with a lot of real working activities, specifically on logistic and little bit of marketing tasks. The staffs were friendly, eager to share their experience, and helpful.
    The challengesThe challenges working here would be the last minute changing orders from customers would make almost every department amend each of their work activities as well as to come up with instant solutions to cope deal with the issues.
    3.0
    Mechanical engineer
    May 2018
    3 to 4 years in the role, current employee
    Best place to learn but very low basic salary
    The good thingsOld factory & many machines, good place to learn from basics
    The challengesSurrounded by older & experience workers is not an easy way to deal with them
    1 person found this helpful
    5.0
    Boilerman 1st grade
    Nov 2017
    Excellent workplace
    The good thingsGood place to work and gain experience with big boilers in food industries. As my father and uncle worked her for nearly 35 years... overall a enjoyable working place.
    The challengesOverall everything is good. Im searching a new envoirement to get higher pay.
    4.0
    accounts receivable
    Aug 2017
    3 to 4 years in the role, current employee
    work and life perfectly balance
    The good thingscolleagues like family to us.
    The challengescareer enhancement
    2.0
    Corporate sales executive
    Jul 2015
    7 to 8 years in the role, former employee
    sales -
    The good thingsmultiple task, and not only a sales position
    The challengesbad debts collection
    4.0
    Chemist
    Jun 2015
    9 to 10 years in the role, current employee
    My experience in Central Sugars Refinery Sdn Bhd
    The good thingsFlexibility in working condition. You will rarely see the boss staring at your neck while you are doing work. Family oriented work environment where we take care of each other. I find overcoming the challenges / complaint to be satisfying. We can learn and experience many thing which is good for our portfolio.
    The challengesUpholding the standard of certification. We have various ISO certification which covers food safety until environment. And not 100% of the worker truly understand each certification requirements. It is a challenge to convey the massage from top management until contract workers and sometimes it does effect the work environment as well as product quality.
    2 people found this helpful
    3.0
    Assistant electrical engineer
    Jun 2015
    7 to 8 years in the role, current employee
    When a good management turns bad after changes...
    The good thingsGood for fresh graduate to gain experience, Not-so-stress working culture
    The challengesYou won't like the management
    2 people found this helpful
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