Company Reviews

    Working at Changi General Hospital

    3.881 ratings in total
    5
    31
    4
    27
    3
    10
    2
    5
    1
    8
    82%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(81 ratings)
    Career development
    3.3(81 ratings)
    Benefits & perks
    3.9(81 ratings)
    Management
    3.2(80 ratings)
    Working environment
    3.5(81 ratings)
    Diversity & equal opportunity
    1.0(3 ratings)
    Ratings for Changi General Hospital are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 81 reviews sorted by most recent
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    most recent
    5.0
    Visitor Management Agent
    Feb 2026
    Changi West East RegionLess than 1 year in the role, former employee
    Learn alot of things and get to know CGH STAFFS .
    The good thingsMeet alot friends and get to know doctors and nurse.
    The challengesMore welfare for staffs have a room for staffs rest during 1 hour break and able chit chat with colleagues and have water dispenser we can replenish our water.
    2.0
    Patient Service Associate Executive
    Jan 2026
    Simei East RegionLess than 1 year in the role, former employee
    I came ready to learn. Their system & culture wasn’t ready to teach.
    The good thingsShort travelling distance
    The challengesThe onboarding process revealed gaps between the job description, training content, and actual role requirements. The training assessment process contributed to unnecessary tension despite prior confirmation of employment. Training delivery lacked consistency across trainers, and expectations were not clearly reinforced. Feedback to trainees was at times corrective rather than supportive, with limited acknowledgement of training gaps, which impacted the learning environment and overall professionalism of the onboarding experience.
    5 people found this helpful
    1.0
    Infant Care Teacher
    Oct 2024
    Simei East Region1 to 2 years in the role, current employee
    Micromanaging, unfair treatment & unprofessional communication from the principal.
    The good thingsBenefits . That’s all I can think about. Nothing good about the centre.
    The challengesHaving to deal with all these behaviours from the principal which is affecting my mental health.
    2 people found this helpful
    5.0
    Medical laboratory technologist
    Jul 2023
    1 to 2 years in the role, former employee
    Warm, friendly and encouraging work environment.
    The good thingsColleagues were friendly and approachable. Very good working environment where everyone is strict but patient with their work to ensure consistent quality.
    The challengesDue to the lack of positions on the senior team, career progression is rather slow, especially for staff on the night shift.
    2 people found this helpful
    5.0
    Senior Patient Service Associate
    Jun 2023
    Less than 1 year in the role, current employee
    A place for those who loves challenges
    The good thingsThe environment is great. Every staff are so warmth and they really mentor your well. They never stop to help each other.
    The challengesKnowledge product is essential. Fast pace but every job done is a satisfaction. Everyday is a learning process.
    2.0
    Senior associate
    Apr 2023
    Changi East Region
    Very busy and tough in scanning documents
    The good things2 times bonus in a year
    The challengesHad to work shift and had to keep focus on medical records
    4.0
    Senior associate
    Dec 2022
    Tampines East Region5 to 6 years in the role
    East siders would appreciate the location of work.
    The good thingsNearby home. Easy access to everything.
    The challengesThe colleagues are most challenging.
    2 people found this helpful
    5.0
    Senior Patient Service
    Oct 2022
    Simei East Region7 to 8 years in the role, current employee
    Difficult to get Promotion
    The good thingsBonus, Bonus & Bonus
    The challengesPolitics and difficult to get promotion
    1 person found this helpful
    5.0
    Payroll Specialist
    Jun 2022
    Worthy Working Experience
    The good thingsCompany, Working Environment, Benefits, Colleagues & Experience
    The challengesStress sometimes but enjoyable and had very good learning experience
    1.0
    Staff Nurse - Accident & Emergency
    Dec 2021
    1 to 2 years in the role, current employee
    Would not recommend to anyone
    The good thingsSinghealth staff benefits - some discounts
    The challengesManagement is bad, pay and increment lower than other groups
    2 people found this helpful
    4.0
    Senior Administrative Executive
    Nov 2021
    Simei East Region
    Fast pace enviroment
    The good thingsGood mentors, upgrading courses, career advisory programe
    The challengesJob scope distribution, team work, politics,
    4 people found this helpful
    5.0
    Senior Patient Service Associate
    Oct 2021
    Bedok North East Region5 to 6 years in the role, current employee
    Great learning experience
    The good thingsThe overall environment that lead me to stay in CGH for 5 years.
    The challengesHigh turn over rates which I find that very few people can actually thrive in the stressful environment.
    1 person found this helpful
    4.0
    Therapy Assistant
    Oct 2021
    Singapore9 to 10 years in the role, current employee
    Good environment to work at
    The good thingsI like to work in rehabilitation department because of the working hours . It’s office hours .
    The challengesLearning new things & a lot of political people around. Rehabilitation department need to get more Bp sets for inpatient & outpatient.
    1 person found this helpful
    3.0
    Medical Social Worker
    Aug 2021
    Simei East Region3 to 4 years in the role, current employee
    Fast-paced and demanding
    The good thingsWorking with patients especially the minorities and vulnerables
    The challengesStressed, high caseloads, demanding, office politics
    2 people found this helpful
    5.0
    Team leader
    Jul 2021
    Best place to work and good pay.
    The good thingsEnjoyed, good pay, positive work together, good communication with others depatments and best working place.
    The challengesHave to work hard, thinks positive, initiative, always safety come first, fire onboard ship and inspections.
    5.0
    Enrolled nurse
    Jun 2021
    Great experience and good management
    The good thingsGreat leadership and good worklife balance
    The challengesCareer progression and nothing much
    4.0
    Customer services
    Apr 2021
    Good a lot to learn from the clinic
    The good thingsWorking hours meeting funny patient
    The challengesNew environment new science understanfinh
    2.0
    HIMS MEDICAL RECORD OFFICE
    Feb 2021
    SingaporeLess than 1 year in the role, current employee
    poor management AND NO PROPER TRAINING PROVIDED BY A PROFESSIONAL
    The good thingsoffice hours OFFICE DAYS BUT HAVE TO STAY BACK TO COMPLETE JOB DAILY WITHOUT OVERTIME
    The challengesoffice politics EVEN WITHIN HIGHER LEVEL OFFICERS
    2 people found this helpful
    5.0
    Patient service associate
    Jan 2021
    Tampines East Region7 to 8 years in the role, current employee
    An excellent learning opportunities
    The good thingsGreat team work .Opportunity to upgrade myself. Great management that priorities and listen to subordinates needs.
    The challengesSo far theres not much difficulties working in this company. A minir challenges is language barrier
    4.0
    Staff registrar
    Nov 2020
    Singapore5 to 6 years in the role, current employee
    Happy working in CGH
    The good thingsGood working environment
    The challengesTough working hours and stressful dealing with patients
    1.0
    Executive
    Jun 2020
    Less than 1 year in the role, current employee
    Good remuneration, poor management in my team
    The good thingsHuge and established hospital. Expect a steady rice bowl with good remuneration and bonuses (if you don't do a bad job and if your boss is not a bad one).
    The challengesUnfortunately, processes are often not clear, full of changes (expected, as it's a hospital) but poor communication from mgmt makes it worse. Also, your career progression depends very much on the head of your dept. There are good bosses and really terrible ones. Career progression is slow in my dept. Work life balance is horrible if your boss expects you to be contactable 24/7 and do work over weekends and PHs because "a hospital is 24/7" even though your official work days are Mon-Fri. Find out more about the dept you're interviewing for before joining. Be wise and cautious always.
    5 people found this helpful
    5.0
    Basin care assistant
    May 2020
    former employee
    Job application as a Basic Care Assistant at Changi General Hospital
    The good thingsI am a committed and a good team player in the company.
    The challengesChildren and their love ones will come into the school with a different perspectives at times. As an employee, I always hold positive and upright attitude to embrace their expectations and deliver at all times.
    1 person found this helpful
    1.0
    Registered nurse
    May 2020
    3 to 4 years in the role, former employee
    Leadership is horrible
    The good thingsMy colleagues were helpful in helping me adjust to the culture in the ward.
    The challengesNursing managers in my ward were horrible. Lack of compassion towards their own staff - frequent abrupt changing of roster and calling staff a few hours before they are required to report for shift, excessive blame culture, and no welfare towards injured staff or staff on hospitalisation leave. Only calls you once to ask when they are returning to work, with no courtesy to even ask if you are recovering well or checking up on you (compared to the general welfare I have seen in many other places and the basic compassion that most people typically have).
    3 people found this helpful
    1.0
    Manager
    Apr 2020
    5 to 6 years in the role, current employee
    Poor and indecisive leadership
    The good thingsPeople on the ground are down to earth
    The challengesPoor leadership. Senior management is also pretty lousy, unaware of the issues on the ground.
    3 people found this helpful
    3.0
    Pharmacist
    Feb 2020
    After so many years
    The good thingsStaff benefits e.g. medical, leave. Relatively good bonus.
    The challengesStaff retention method is by splitting Performance Bonus into two payments (July and Dec) when it is meant for evaluation of the previous year. HOD does not command a clear direction to staff which eventually leads to waste of resources. Staff promotion and assessment are not transparent - good career progression only if favoured. Nothing changed after employee satisfaction survey years ago even though issues were made known and staff morale is low.
    3 people found this helpful
    5.0
    Clinical Physiologist
    Jan 2020
    Less than 1 year in the role, current employee
    An eye opener
    The good thingsColleagues were friendly. Had good experience coaching patients.
    The challengesSometimes, patients may not be able to follow my instruction properly. As a result, they are not able to perform the tests well. Hence, patients had to repeat the tests several times.
    4.0
    Financial Planning Executive
    Jan 2020
    Financial Planning Executive
    The good thingsGreat atmospheric view in the hospital. New hospital of Singapore.
    The challengesHigh level of computer usage. My 3rd year in hospital environment.
    4.0
    Financial Planning Assistant
    Jan 2020
    3 to 4 years in the role
    I am most happy to work here!
    The good thingsGreat atmospheric view in the hospital.
    The challengesMy 3rd year in hospital environment.
    3.0
    Senior Patient Service Associate
    Nov 2019
    7 to 8 years in the role, current employee
    Clerical
    The good thingsThe shift hours & work benefits.
    The challengesHaving to serve difficult to please patients or next of kin.
    4.0
    Senior staff nurse
    Oct 2019
    1 to 2 years in the role, current employee
    I am a nurse for more than 25 years
    The good thingsA good place to learn about patients undergoing rehabilitation
    The challengesI am new to the department of rehabilitation department
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