Clarivate
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    Clarivate
    (8 reviews)
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    Company Reviews

    Working at Clarivate

    4.48 ratings in total
    5
    5
    4
    1
    3
    2
    2
    0
    1
    0
    100%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(8 ratings)
    Career development
    3.8(8 ratings)
    Benefits & perks
    4.4(8 ratings)
    Management
    3.8(8 ratings)
    Working environment
    4.5(8 ratings)
    Diversity & equal opportunity
    4.0(1 ratings)
    Ratings for Clarivate are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 8 reviews sorted by most recent
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    most recent
    4.0
    customer care advisor
    Oct 2025
    Penang Island Penang-1 to 0 years in the role, current employee
    can get good appreciation and live happily
    The good thingsgood and friendly n healthy working environmental place,can create solving problem and anywise to customer
    The challengesany problem been attend and feedback by customer and give good answer and help company to growth
    3.0
    Customer care
    Sep 2023
    Good but can be better
    The good thingsGreat colleagues, decent pay and appreciate the work-life balance
    The challengesManager likes to micromanage but also can't manage the team effectively. Also, there are challenges in streamlining the work process with different teams.
    2 people found this helpful
    3.0
    Sales
    Nov 2022
    1 to 2 years in the role, former employee
    Poor management & planning
    The good thingsGood environment, additional benefits & perks.
    The challengesLack of support on pre & post sales Complex products Department direction changes without proper planning No proper planning for each regional sales strategy
    5.0
    Analyst
    Oct 2022
    PenangLess than 1 year in the role, current employee
    Utilizing professional knowledge and foreign language skills.
    The good thingsGood working environment, kind people all around and fast learning pace!
    The challengesWish to have longer proper training from the trainers in the future. Thank you.
    5.0
    IT support
    Sep 2022
    Penang1 to 2 years in the role, current employee
    Work life balance , friendly staff and nice environment
    The good thingsGood colleagues, great environment
    The challengesI have been working under both managers at the same time, kind of hard at the first part but I overcome it!
    5.0
    Employee
    Jul 2022
    Penang1 to 2 years in the role, current employee
    A great environment for people who wants to grow within the company
    The good thingsGood collaboration with different departments. Colleagues work with focused goal. Modern office setting.
    The challengesNot for those looking for "retirement" job. It's a fast pace environment. Have to collaborate with colleagues from different countries, which also mean have to work different time zones.
    5.0
    Employee
    Jun 2022
    Penang1 to 2 years in the role, current employee
    Live up to the Best Workplace Ever tagline, strong engagement between employee and employer, good onboarding experience, lots of opportunity to grow, willing to pay to attract talent
    The good thingsA lot to learn, collaborate and implement Caring organization with great site facilities Nice colleagues Fast pace
    The challengesAgile towards changes Willing to go extra mile to through the transformation journey Work under ambiguity
    5.0
    Content Specialist
    Jun 2022
    Less than 1 year in the role, current employee
    Working at this company has been a very good experience for a fresh grad like me
    The good thingsVery positive environment, people are very open minded and open to communication.
    The challengesNothing much, been smooth sailing so far.
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