Employees at Cosmo Goodness appreciate the high earning potential in sales roles, as well as the positive teamwork and supportive colleagues. The management is viewed positively, providing good training, and the overall work environment is described as enjoyable and fun by some.
However, a common challenge is the long working hours, with some employees indicating they work 12 hours per day, 6 days a week, and on public holidays. Employees need to be prepared to provide excellent customer service, including smiling at all times and potentially dressing up or roleplaying to satisfy customers. With only one rest day per week, some feel there is a lack of personal time outside of work.