DHL eCommerce
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    DHL eCommerce
    (22 reviews)
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    Company Reviews

    Working at DHL eCommerce

    4.522 ratings in total
    5
    13
    4
    6
    3
    3
    2
    0
    1
    0
    100%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(22 ratings)
    Career development
    4.0(22 ratings)
    Benefits & perks
    4.0(22 ratings)
    Management
    3.7(22 ratings)
    Working environment
    4.4(22 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for DHL eCommerce are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 22 reviews sorted by most recent
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    most recent
    5.0
    Courier Delivery Driver
    Aug 2025
    Banting Selangor4 to 5 years in the role, former employee
    To be bold and kind to other human being. Learn to be patience in every person met. That's hard.
    The good thingsWorking with my own time and casually meeting with new customer everyday and sometimes got a small appreciation tips from wonderful people.
    The challengesWhen the packages cannot be deliver due to not having to meet customer because everyone got things to do in life.
    5.0
    Executive
    Oct 2023
    Puchong Selangor3 to 4 years in the role, current employee
    Great place to work with supportive colleagues
    The good thingsGood colleague, good team work, flexibility in managing your task and also the managers here are super duper supportive!
    The challengesSome employees that doesn't know how to appreciate the given flexibility until sometime taking it for granted.
    5.0
    Retail associate
    Jun 2023
    very good place to work
    The good thingsfriendly working environment
    The challengesgood challenge among the collegue
    5.0
    FREELANCER
    Feb 2023
    Klang Selangor5 to 6 years in the role, current employee
    Delivering Unexpected Experience
    The good thingsEven work as contract you still get some benefits as full timer
    The challengesHandling customer complaints
    5.0
    Security Executive
    Jan 2023
    Puchong Selangor5 to 6 years in the role, current employee
    best place to working
    The good thingsthere is team work and willing to help any time.
    The challengesto many politics in this place and unable to work.
    1 person found this helpful
    4.0
    Delivery driver
    Sep 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Flexible time of work and Good staff
    The good thingsFriendly staff and can go back if finish delivery early. Flexible time of working.
    The challengesGetting parking to collect parcel from the hub. Some consumer hard to explain what's going and the work flow.
    5.0
    IT support Analyst
    May 2022
    Puchong SelangorLess than 1 year in the role, former employee
    Great Company to work in
    The good thingsI loved the working environment and the overall freedom given to the employees along with the opportunity.
    The challengesBad Management, needs more proper management.
    3.0
    Team leader
    Mar 2021
    Kuala Terengganu Terengganu3 to 4 years in the role, current employee
    Time is money and We only live once
    The good thingsAll drivers and riders make it feel like family
    The challengesTime management is too flexible.
    5.0
    CROSS BORDER AS A IMPORTANT BUSINESS IN DHL
    Jan 2021
    Less than 1 year in the role, current employee
    THE BEST OF LOGISTIC COMPANY
    The good thingsThe Best of logistics company
    The challengesAbout person in changed of management. Some department not provide the good system and knowledge to staff
    4.0
    Operator
    Aug 2020
    1 to 2 years in the role, former employee
    LEARNING BECOME OPERATOR COURIER
    The good thingsmany things can improve your abilities include create your own achievement when join with them
    The challengeswhen comes event shopee, time always take place to dispatch in one time full force
    5.0
    Others
    Jun 2020
    Less than 1 year in the role, current employee
    Not very hard work on dhl
    The good thingsThe environment was good and you can learn about e-commerce company and that company salary also good you all can go to work in dhl
    The challengesHave many boxes and parcel then got some weight boxes some cannot handle than have body pain in to our body littry hard
    2 people found this helpful
    3.0
    Team Leader
    May 2020
    Stromg Team building
    The good thingsSupporting teammate and feel like family eventhough another department
    The challengesTo much stress to achieve target and work in fast phase and need fast solution
    1 person found this helpful
    4.0
    Despatch rider
    Feb 2020
    I used to work as a runner
    The good thingsFriends in a happy workplace, a happy work environment.
    The challengesMust hurry to send customer packs,
    5.0
    Team leader
    Jan 2020
    1 to 2 years in the role, current employee
    Good company
    The good thingsNew experience..work together with staff and supervisor
    The challengesWork overnite ...
    5.0
    Country manager
    Jan 2020
    3 to 4 years in the role, former employee
    A better Start Up Company
    The good thingsThey trust you to do what you want at your best!
    The challengesChange in Management style
    1 person found this helpful
    5.0
    Head of department
    Dec 2019
    I very believe to DHL company and very confident the above of the dhl management for giving and helping to people for making changing to in family people.
    The good thingsDHL company is the best of the best in the world.
    The challengesChallenging working for this company is the when the new company to coming to doing business the same management like as DHL company.
    1 person found this helpful
    3.0
    Retail
    Nov 2019
    1 to 2 years in the role, former employee
    Great colleagues and environment. Poor leadership from Retail
    The good thingsColleagues are nice and friendly. Helps each other when needed without complaining like a family
    The challengesPoor leadership from Retail Dept. Always make empty promises and does not admit wrongdoing. Will always take the fame but the subordinates will take the blame.
    1 person found this helpful
    4.0
    Key account executive
    Oct 2019
    1 to 2 years in the role, current employee
    Great place to work!
    The good thingsThe environment and less stress. Colleagues are great. Open door policy company very open.
    The challengesAs a start up in the industry a lot challenges. Perfect for those who love new challenges.
    4.0
    Retail sales
    Sep 2019
    1 to 2 years in the role, current employee
    Work and life balance
    The good thingsWork and life balance
    The challengesCustomer service team have to work more efficiently to meet customers' queries.
    1 person found this helpful
    5.0
    Operations
    Oct 2018
    1 to 2 years in the role, current employee
    the experience I can not get elsewhere because here I am the first batch
    The good thingsA positive working environment, a team spirit that is incredible and here I get a lot of opportunities to learn new things
    The challengesI was given the opportunity to build my team and was given a lot of confidence to make a decision
    1 person found this helpful
    4.0
    Billing Executive
    Nov 2017
    Less than 1 year in the role, current employee
    Developing data analysis especially for billing and invoicing
    The good thingsGood working environment
    The challengesDealing with Customer
    1 person found this helpful
    5.0
    Customer service associate
    Jul 2017
    Less than 1 year in the role, current employee
    its really amasing ,alot of ggod memories in heart ,surrounding with good people alwys
    The good thingsgood environment friendly staff surrounding with good people they will pay high salary less stress and pressure
    The challengeshave to handle frustrated customers
    2 people found this helpful
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