Diamond & Platinum
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    Diamond & Platinum
    (4 reviews)
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    Company Reviews

    Working at Diamond & Platinum

    4.34 ratings in total
    5
    2
    4
    1
    3
    1
    2
    0
    1
    0
    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(4 ratings)
    Career development
    3.5(4 ratings)
    Benefits & perks
    3.3(4 ratings)
    Management
    3.3(4 ratings)
    Working environment
    4.0(4 ratings)
    Ratings for Diamond & Platinum are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 4 reviews sorted by most recent
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    4.0
    Customer service representatives
    Jan 2022
    Bandar Sunway Selangor1 to 2 years in the role, former employee
    A positive working environment
    The good thingsHelpful Superiors and co-workers. A positive competitive environment that helps push each other forward
    The challengesThe same challenges that you will face being in any retail sales
    3.0
    Customer service executive
    Feb 2018
    It’s a good company
    The good thingsThe monthly salary actually is quite good. And they do provided hostel.
    The challengesBut the working hour seems like a bit too long since they are follow the mall’s operating hour. Besides, you will get crazy if you didn’t serve a customer in a day since the working hour is starts from 10am to 1030pm.
    5.0
    Retail store manager
    Feb 2018
    11 to 12 years in the role, former employee
    Attractive incentive travel packages
    The good thingsCompany provided Good training and communication skill for staff
    The challengesStaff management ,location
    5.0
    Assistant customer service manager
    Nov 2017
    1 to 2 years in the role, current employee
    Great
    The good thingsThe working environment is good and the company is willing to invest the resources to employees such as provide product knowledge & sales training. The backend such as marketing and inventory is willing to support frontline.
    The challengesWell, there is still much room for improvement in product development, marketing strategy and move forward with the online sale. 1. Product development - maybe can develop more products (design or price) that suit to local market 2. Marketing strategy - maybe can advertise more on TV, billboard or other sources instead of magazines. 3. Online sale now is a trend and we cannot avoid it. Hence, we should take it as an advantage to online sale to the new generation.
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