Lack of dynamism and maintain the old schools philosophy.The good thingsWell established in the travel retail business. Success and failure comes from the people with experience but lack of dynamism and new approach to meet present challenges. Very authoritarian in decision making.
The challengesSenior management should be more professional and prudent in running the business. Adapt to new ideas and business models. Bottom-line is the ability to change in the company culture.. open communication is important and ability to accept critics by top management as positive.