Etiqa Insurance
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    Etiqa Insurance
    (89 reviews)
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    Company Reviews

    Working at Etiqa Insurance

    3.989 ratings in total
    5
    33
    4
    29
    3
    18
    2
    5
    1
    4
    91%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(89 ratings)
    Career development
    3.7(89 ratings)
    Benefits & perks
    3.9(89 ratings)
    Management
    3.5(89 ratings)
    Working environment
    3.8(89 ratings)
    Ratings for Etiqa Insurance are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 89 reviews sorted by most recent
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    most recent
    1.0
    AVP
    Sep 2023
    Less than 1 year in the role, current employee
    An old school culture company
    The good thingsCannot really think of any. Probably only thing is the C's level who are helpful.
    The challengesCannot get proper and clear direction from the HOD. No proper yearly planning on what to deliver. You will propose your plan but no sound decision or delay in delivery and end up you are the one who bear the responsibility.
    5.0
    AVP Commercial Wealth Bancassurance
    Jul 2023
    Shah Alam Selangor
    Successful business talent
    The good thingsGreat company allows freedom and dynamic in venture new business model.
    The challengesChallenges in sharing new aspiration due to a few system.
    4.0
    Marketing exec
    May 2023
    Johor1 to 2 years in the role, former employee
    Good working enviroment
    The good thingsthe best team member to guide and lead for our future.
    The challengesmeet variety of customer and need meet the requirment
    5.0
    Takaful advisor
    May 2023
    schema Salary + Commission
    The good thingsIncome Unlimited, free And Easy
    The challengesNeed Strength and energy
    1.0
    Data scientist
    Sep 2022
    Bangsar Kuala LumpurLess than 1 year in the role, former employee
    Not recommended. Too much stress and meeting everyday
    The good thingsBenefit wise is good. Got many facilities, near lrt.
    The challengesGot crazy manager and he is always emotional. Always meeting 24/7 until you cannot do your work. So Not recommended. Don't apply data strategy & governance otherwise you will meet a bad boss
    1 person found this helpful
    5.0
    Intern
    Aug 2022
    Less than 1 year in the role, former employee
    Exciting, adventurous and challenging.
    The good thingsEmployers make sure intern students get as much information as possible by giving them appropriate supervision and training for all types of tasks.
    The challengesHandle a high volume of repetitive task.
    1 person found this helpful
    3.0
    Customer care executive
    Apr 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Work Environment. Work Supply / Material
    The good thingsNice Work Place. Good Knowledge. Good Benefits.
    The challengesOfficemate. Work Supply. Career Development.
    4.0
    Java developer
    Aug 2021
    Bangsar Kuala Lumpur3 to 4 years in the role, former employee
    Think carefully before you join :-)
    The good things- Good bonus even Covid Pandemic and good staff benefits - Learn insurance knowledge - Can claim OT and phone bill (depends on department) - Chances to 'fight' with stakeholders
    The challenges- Company hierarchy - Salary will make you cry - Not easy to get promoted as they need to prove to upper management what is your value - 'Counter offer' is just to hold you back to help them to hit target, don't think they will offer you for higher pay. - HR processing speed is like snail. - If you apply for programmer/developer position, please DON'T join sales department, you don't have any chances to give any suggestion or timeline as HOD will help you to provide timeline. Sometimes you need to work 15 hours to help HOD to hit his target. - Meeting everyday. Do expect to have meeting after working hour and even holiday :-)
    2 people found this helpful
    4.0
    Head of CSR
    Jun 2021
    Kuala Lumpur3 to 4 years in the role, current employee
    Understanding management
    The good thingsFlexible, good conduct practices, strong bonding & flexible
    The challengesMentality & working in silo
    5.0
    Personal driver
    Apr 2021
    7 to 8 years in the role, former employee
    Generally one needs to be punctual and dedication putting responsibilities to the maximum.
    The good thingsProvision of benefits were good including bonuses.
    The challengesAlways punctual to work as the roads get jammed during peak hours.
    5.0
    Administration
    Jan 2021
    1 to 2 years in the role, former employee
    Good team good result
    The good thingsMore learn more experinces
    The challengesDeal with finance department
    1.0
    Senior manager
    Oct 2020
    Kuala Lumpur1 to 2 years in the role, former employee
    Bad and not helpful in career progression
    The good thingsClose to public transport. Entry level may learn something
    The challengesStaff like to gossip, micromanaging leader/head, small benefit
    5.0
    Retail Bancasurance Manager
    Aug 2020
    3 to 4 years in the role, current employee
    Good Experience in managing people
    The good thingsBenefits and flexibility
    The challengesExtremely High Expectation and Target.
    3.0
    IT
    Jun 2020
    High salary but stressful environment
    The good thingsHigh salary. Fast pace working environment. Too many meetings
    The challengesUser demands and stressful boss.
    1.0
    Telesales executive
    May 2020
    Less than 1 year in the role, former employee
    Bad experience with bad environment and peoples
    The good thingsGot no good things there. Staffs are not friendly and have a bad attitude with newbies. They judge people with a bad words. None professional senior and team leader.
    The challengesHave to face with so many bad peoples with negative thoughts inside there.
    1 person found this helpful
    5.0
    Manager, Strategic Development and Engagement
    May 2020
    5 to 6 years in the role, current employee
    Make The World a Better Place
    The good thingsEtiqa always push their employees skills and knowledge to the utmost level in order to grow each of their employee to become leader in industry.
    The challengesEveryday is a learning process to bring out the best potential of each employee in order to serve the community better.
    4.0
    Claims processor
    Mar 2020
    1 to 2 years in the role, former employee
    Good paying job but high workload
    The good thingsPay is above average Benefits are abundant People are generally nice.
    The challengesSystems are always problematic, always got bugs and errors hampering workflow. Some bosses dont see eye to eye with other bosses they would rather see burnt bridges You could feel there is an under current rebellion among the staff against their colleagues and bosses. Really high expectations over results from Scrum that will affect their bonuses.
    1 person found this helpful
    5.0
    Executive
    Feb 2020
    5 to 6 years in the role, former employee
    I work with claim management department
    The good things1) Gain opportunities to process claim for individual and company group benefit. 2) Meeting/discussing with agents to fullfil the procedure of processing
    The challenges1) Practically prepare to deal with unexpected cases. 2) Seeking for extra documentation to rectify cases before approval
    3.0
    Financial advisor
    Jan 2020
    Less than 1 year in the role, former employee
    Can help people and give awareness regarding the important of takaful insurans in life
    The good thingsCan help and meet more people
    The challengesHave to work until midnight to meet clients
    5.0
    Digital support executive
    Dec 2019
    Digital Support Executive
    The good thingsCan communicate with the customer directly and assist their needs. Teach me how to do work in multi task.
    The challengesFacing with the very fussy people or client Settle customer cases in the timing manner.
    5.0
    Customer service executive
    Oct 2019
    1 to 2 years in the role, current employee
    fascinating new experience and knowledge to be learn, since my background study regarding insurance is zero.
    The good thingsthe employees are all friendly, everyday i will learn something new which is unlimited knowledge. build up my soft skill really well. besides, all bosses, and employees there were so supportive towards my career journey.
    The challengesfacing diverse of customers behavior, how capable i'm in solving customers matters in one second, fast and efficient work style must be my priority.
    3.0
    Admin clerk
    Sep 2019
    former employee
    I'm working as a promoter almost 2years and i've done my study diploma in office management.
    The good thingsTo further my knowledge and get a new an experience
    The challengesTo meet/ interact with others people
    3.0
    IT executive
    Aug 2019
    3 to 4 years in the role, former employee
    IT Department needs to do makeover
    The good thingsThe colleagues are very understandable about the stressful pressure from the higher-ups and encourage you to do your responsible as patients and sincere as possible. Without them, I wouldn't make as far as a few years in the organization. The perks are also good and the working hours are okay. Work life balance can be tolerable with your superior and wouldn't be much messing with your life.
    The challengesA certain higher up attitude is/are the sole reason why I left the company. As soon as I left. he or she also left and the department become prosper. Moving upwards in your career is a huge challenge as the bosses are hiring external people to fill the roles rather than bringing up internal and experience and well capable staff.
    2.0
    Clerical
    Apr 2019
    Recommended industry for job-seekers who wish to work in financial institution.
    The good thingsI learnt a proper office management skills, improved my customer care skills, and working in commercial banking environment.
    The challengesPoor human resource managenent in handling employee matters.
    5.0
    Purchasing clerk
    Apr 2019
    1 to 2 years in the role, current employee
    Good Experience
    The good thingsWorking without pressure
    The challengesHave to meet TAT
    4.0
    Telemarketer
    Mar 2019
    3 to 4 years in the role, current employee
    Good environment
    The good thingsThe environment made feel very calm and friend very helpful.
    The challengesWe have to face with fussy customer.
    5.0
    Administration
    Mar 2019
    Less than 1 year in the role, former employee
    I manage all the admin work
    The good thingsMeet all the people problem and handle their problem
    The challengesI always enjoy what work that i do
    5.0
    Customer care service
    Nov 2018
    Less than 1 year in the role, former employee
    gained new experience as a customer service . this experience can use in many ways whether in working or lifestyle .
    The good thingsthe good things that i learned is teamwork in this industry . without teamwork some cases cant be done and use opinion or help other office mate the difficult thing can be much easier .
    The challengesmain challenge in customer service is to maintain service level with customer . in future for me is good for company give a course or classes to staff to rebuild confident level .
    4.0
    Head, Recoveries & Care
    Oct 2018
    Challenging
    The good thingsSupport by top management
    The challengesTo catch up with innovations and change
    5.0
    Insurance
    Sep 2018
    Ive learnt to so many things not only marketing, also how to encourage people buying & believe that insurance are important in our lives for you future
    The good thingsThe people here! Very easy going, very understanding & the surrounding here!
    The challengesI enjoyed the whole time working here!
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    Reviews by location
    JohorKuala LumpurPetaling Selangor