Expedia Group
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    Expedia Group
    (23 reviews)
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    Company Reviews

    Working at Expedia Group

    4.423 ratings in total
    5
    15
    4
    5
    3
    1
    2
    2
    1
    0
    87%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(23 ratings)
    Career development
    3.4(23 ratings)
    Benefits & perks
    4.3(23 ratings)
    Management
    3.5(23 ratings)
    Working environment
    4.4(23 ratings)
    Diversity & equal opportunity
    3.0(1 ratings)
    Ratings for Expedia Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 23 reviews sorted by most recent
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    most recent
    5.0
    Technical Solutions Associate
    Apr 2026
    Subang Jaya Selangor7 to 8 years in the role, current employee
    Supportive culture and strong benefits, with room to enhance leadership effectiveness.
    The good thingsI enjoyed the positive work culture, supportive colleagues, and collaborative environment across teams. The company also offers strong benefits and opportunities to work with diverse stakeholders, which contributed to both personal and professional growth.
    The challengesThere are opportunities to further strengthen leadership effectiveness, particularly in communication, empathy, and people management. Enhancing these areas could improve team morale and overall employee experience.
    5.0
    Destination Coordinator
    Jul 2023
    Rawang Selangor3 to 4 years in the role, former employee
    Good environment to work
    The good thingsEmployees are cultured to be friendly and cheerful in office. Expedia offers great benefits to their employees.
    The challengesEmployees career development plan could have been better.
    5.0
    Technical & helpdesk support
    Sep 2022
    Selangor1 to 2 years in the role, current employee
    A great company with a lot of benefits
    The good things-Great management -A lot of perks and benefits -Have a lot of opportunity to move up the company
    The challenges-Can be tiring but it's not that bad
    4.0
    Lodging Partner Associates 1
    Apr 2020
    1 to 2 years in the role, current employee
    Condusive and fun working environment
    The good thingsNowadays it really hard to find company which can offer so much benefit. From the insurance cover is consider really high to the free flow pantry. Working environment is fun, the management is actively listening to the employee and will take action upon any concern raised
    The challengesCareer progress is a bit of a challenge as they are streamlining happening currently in the company
    4.0
    lodging partner associate
    Oct 2019
    Generally good
    The good thingswork life balance
    The challengesless career advancement
    2.0
    Lodging Partner Associate
    May 2019
    Less than 1 year in the role, former employee
    Bad experience.
    The good things- good medical benefits - frequent free lunches - more laid back than my previous call center workplace - there are nice people willing to help you - nice and comfortable workplace - relatively easy parking - good stock of beverages in pantry
    The challenges- depends on which team you're on, the challenges vary from too much work to difficult to please customers - SOPs are unclear and does not solve issues to their core most of the time (seriously) and front liners face the consequences - training is absolutely and entirely insufficient; you most likely would have to disturb seniors to find out what to do (be prepared to have different people advising different things, even if you're from the same team) - superficial and brown nosing atmosphere - regardless of what others say, the system is outdated and lacking
    5.0
    Lodging Partner Associate
    May 2019
    Lodging Partner Associate
    The good thingsExceptional work place environment and good salary and benefits. This company is a great start for everyone. I love this company so much and I feel that this company is like my another family.
    The challengesYou might not be able to grow anywhere within the company.
    4.0
    Lodging Associate
    Feb 2019
    5 to 6 years in the role, current employee
    Great company culture with great benefit package
    The good thingsPeople here are friendly - You're welcomed and encouraged to feedback on processes and tools regardless of your job title to make them better. Great benefit package - Comprehensive medical coverage, eye care, dental, wellness, travel, maternity and paternity, free snack/drink/fruits! The company takes care of you well so you can focus on your work and contribution to the company. Reward based on performance - Regular meetings with your manager on your performance and development plan to stay on course.
    The challengesA lot of processes and rapid changes (to the processes or system/tools) that you may get lost or confused sometimes, so the challenge here is to keep up. There are many teams in the company and escalation can be challenging sometimes when you're not sure which correct team to reach out to.
    5.0
    POAR
    Jul 2018
    Less than 1 year in the role, current employee
    Great Place to work
    The good thingsFree drinks, good medical benefit, 3 months paternity leave and lots of other benefit's and a very good work life.
    The challengesSystem, they are growing and need to work better on providing better system and partner friendly system.
    2.0
    Customer service
    Jul 2018
    1 to 2 years in the role, former employee
    Nice woker bad management
    The good thingspeople are nice
    The challengesThe work here is fine but a lot of presure because you have to sell too not only support
    5.0
    Lodging Support Associate
    Dec 2017
    3 to 4 years in the role, current employee
    Jackpot Package
    The good things1. The team culture and norms 2. The reimbursement benefits 3. The technologies used
    The challenges1. So far nothing much to complain
    4.0
    Customer service executive
    Oct 2017
    Less than 1 year in the role, current employee
    Based On Your Preformace
    The good thingsFriendly Place
    The challengesHandling diff style of customer
    5.0
    Lodging Partner Associate
    Sep 2017
    1 to 2 years in the role, current employee
    Best working experience.
    The good things- Very helpful superiors - You will be given more than enough training and help during your early days in the company - Great working environment and amazing team to work with - Excellent work-life balance, benefits and encourages you to travel.
    The challenges- Chances are very slim in terms of career development.
    5.0
    LPA
    Sep 2017
    3 to 4 years in the role, current employee
    Amazing
    The good thingsThe people, the benefits and learning curve are wide.
    The challengesCommunication and rapid changes
    5.0
    Customer service team leader
    Aug 2017
    3 to 4 years in the role, current employee
    Great working environment and competitive benefits offered.
    The good thingsGood working environment and great benefits offered such as travelling reimbursement, medical, maternal and wellness.
    The challengesDoes not have many career opportunities within department.
    5.0
    Lodging Partner Associate
    Jun 2017
    5 to 6 years in the role, current employee
    A best place to work with colleagues
    The good thingsThe environment is so pleasant and team mates/colleagues are indeed very helpful. So does the manager. Overall good experience with perfect location. There are fascinating meeting rooms, pantry, etc. The teams are huge which support different regions. The best part is free give aways/goody bags. Sometimes there are breakfast, lunch provided. In addition to that, there are Birthday Celebration on monthly basis. That's so LOVELY!
    The challengesProbably this is the least expected. Overloaded with work in order to meet the teams SLA(s)
    1 person found this helpful
    5.0
    Regional Manager
    Jun 2017
    Less than 1 year in the role, current employee
    Fun and Full of Energy
    The good thingsThe benefit
    The challengesSpeed
    4.0
    Lodging support.
    Feb 2017
    1 to 2 years in the role, current employee
    Assisting hotel partners to solve issues.
    The good thingsStrong team work and multi national team.
    The challengesMultitasking at once to solve issues.
    5.0
    Vice President/Department Head (Sales)
    Nov 2016
    Excellent
    The good thingsStartup Company, involve in every thing in the Organization.
    The challengesMany mistake and immediate solution
    3.0
    Agent
    Oct 2015
    1 to 2 years in the role, former employee
    Good for fresh graduated
    The good thingsFree drink, travel is additional side that I
    The challengesManagement and HR
    1 person found this helpful
    5.0
    Customer service manager
    Jul 2015
    7 to 8 years in the role, former employee
    Wotif Group
    The good thingsRecognize your work and very cool work environment
    The challengesNil
    5.0
    Quality manager
    Jul 2015
    current employee
    Great working environment
    The good thingsExcellent working conditions and lots of perks. Encouraging superiors and motivating peers. Good recognition for work and talent. Great place if you are wiling to learn and love your job!
    The challengesConstant learning of new stuff Too many processes and updates all over that you tend to get lost at times
    5.0
    Team leader
    Jul 2015
    1 to 2 years in the role, former employee
    Ability to develop effective solutions to difficult problems or situations.
    The good thingsAt Expedia, we believe in a work well, live well approach and offer benefits to meet your professional, personal, and family.Expedia offering comprehensive medical, dental, vision, prescriptions, flexible spending accounts, onsite flu shots, life and AD&D insurance, and more. Expedia offer's both maternity and paternity leave for their employees. Not many other companies offer both.
    The challengesRelocating guests to another properties/hotels Researching options, properties, prices Creating Virtual Credit Cards (single use credit cards) Dealing with financial queries from hotels Sales Force usage on daily basis On daily basis communication with partner over the phone and trough emails Working on 16 different systems (financial, booking, banking, internal etc) Multitasking queries
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    Reviews by location
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