Experian
    (69 reviews)

    Company Reviews

    Working at Experian

    4.069 ratings in total
    5
    31
    4
    21
    3
    10
    2
    2
    1
    5
    94%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(69 ratings)
    Career development
    3.6(69 ratings)
    Benefits & perks
    3.8(69 ratings)
    Management
    3.4(69 ratings)
    Working environment
    3.9(69 ratings)
    Diversity & equal opportunity
    3.5(2 ratings)
    Ratings for Experian are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 69 reviews sorted by most recent
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    most recent
    3.0
    Lead
    Jan 2026
    Cyberjaya SelangorLess than 1 year in the role, former employee
    It's not a good fit to grow as EQ is being tested from day one, and overthinking to HR is on you.
    The good thingsOverall company culture is good, and to those who preferred working in solidarity this is the place.
    The challengesTeam engagement, within own team. And Managers to actually be a Leader not just a leader in title.
    5.0
    Developer
    Oct 2024
    Cyberjaya Selangor3 to 4 years in the role, current employee
    A dream job where work-life balance and good people and culture coexist.
    The good thingsPeople and culture. Work-life balance, work from home.
    The challengesStringent security regulations that cause a lot of inconvenience.
    2 people found this helpful
    5.0
    Credit Controller
    Oct 2023
    Cyberjaya Selangor5 to 6 years in the role, former employee
    Good place to work with flexible arrangement
    The good thingsFlexible working culture. friendly people good benefit for employees with many company activities
    The challengesLow Salary not much career development will be stuck in 1 place for many years
    2 people found this helpful
    4.0
    Automation technician
    Oct 2023
    Cyberjaya Selangor9 to 10 years in the role, former employee
    for a great experience working here, Mingle around
    The good thingsUnderstand employees need,You'll learn how to approach other team members the right way to make sure task on you plate gets done.
    The challengesAlot of things on hand so you need to really manage your time well.
    2 people found this helpful
    5.0
    Software Engineer
    May 2022
    Cyberjaya Selangor1 to 2 years in the role, former employee
    Takes good care of employees with a relaxing experience
    The good thingsFacilities are great, there's a hub with games, music instruments, etc. to relax and increase productivity. Little gestures such as free snacks, free brewed coffee, free fruits on Mondays, etc. all add up to make it a great work environment. My colleagues and I had rules to stop working when it is time for lunch and time to go home - we actually prepare to save and close our work for another time when approaching 5pm. This was part of our culture and work ethic to ensure smooth flow when coming back in to continue tomorrow. Also, I was working with some of the best talents, so it was a pleasure. We had an awesome product owner in our scrum team who made everything a breeze for us software engineers, and we are completely separate from the business aspects - we just pick a task and start coding. This is how software engineer work should be.
    The challengesSalary was a bit low for my taste (even with HR doing review from time to time) though there was lots of paid time off, medical benefits, dental, and great environment. It's still worth mentioning because base pay is important. Some other teams/departments seem to have lots of red tape and slowdown going on, but at least everything seems to be conducted in a professional manner. As long as you are not dealing with the product directly, i.e. if you're a software engineer in a team where scrum practices are applied correctly, meaning you are separated from the product and its stakeholders, then it should be a joy to work here. I know some other teams have to go through a lot of meetings and process just to get some tiny thing done, so be wary of that.
    8 people found this helpful
    5.0
    Senior Solution Analyst
    Nov 2021
    Cyberjaya Selangor7 to 8 years in the role, current employee
    I love the working culture here!
    The good thingsThe flexibility given and the trust form the manager. As a family person, this really helps me to balance my work life situation
    The challengesThe salary is not as competitive for people who have work there for a long time.
    2 people found this helpful
    1.0
    Accounting associate
    Apr 2021
    Cyberjaya Selangor5 to 6 years in the role, former employee
    Unfairness and misuse
    The good thingsGood company benefits, i.e. medical and annual leave
    The challengesHigh expectation of performance, unappreciative of hard work, use their top management power for unfair treatment
    5 people found this helpful
    1.0
    Accounting associate
    Apr 2021
    Cyberjaya Selangor3 to 4 years in the role, former employee
    Bad Management and misuse of power
    The good thingsGood benefits, can to work from home sometimes, learning opportunity
    The challengesMisuse of power from the top management, unfair to the staffs, unappreciative of the hard work
    3 people found this helpful
    5.0
    Service desk analyst
    Mar 2021
    Cyberjaya Selangor3 to 4 years in the role, current employee
    Interesting place to work, friendly environment.
    The good thingsInteresting place to work, learn some new skillset
    The challengesNeed to be very innovative, creative and work smart.
    1.0
    Strategic account manger
    Feb 2021
    Kuala LumpurLess than 1 year in the role, former employee
    Not recommended for those who wants career opportunity
    The good thingsyou can slack. and provide fake reports to your CEO
    The challengeschallenging working with the culture & senior.
    2 people found this helpful
    4.0
    Credit Services
    Aug 2020
    1 to 2 years in the role, current employee
    Good benefits but poor management
    The good thingsWFH benefit, 20 days AL, 5 days family care leave, 18 days MC, 5 days study leave, 3 days marriage leave. Nice office and friendly colleagues.
    The challengesCareer progression is very limit, people tend to takes opinions that serves longer in the team. Management is poor. They only want high profit and high output from the employees.
    3 people found this helpful
    2.0
    Master data management specialist
    May 2020
    1 to 2 years in the role, former employee
    Bureaucratic Style Management & No Work Life Balance
    The good thingsThe only thing that is good is mainly the office environment
    The challengesWhen you're in a lower position, you can't give any suggestion or opinion at all. Nothing you can do. Each of every decision will be made by top management. Workload is over the load and always stressful. There is no work life balance at all as they want to cut cost, they will never hire new people. One people will need to take for 2 people responsibilities and core task. That's cruel and unfair.
    8 people found this helpful
    3.0
    System Analyst
    Apr 2020
    Less than 1 year in the role, current employee
    High request on work task
    The good thingsLearning and getting experience in pressure/stressful working environment. Most of the senior willing to share the knowledge and experience on work
    The challengesMinimum 7 task must be archive no matter the task is big or small. This is challenges part and time management of doing task need very accuracy. Plus program source code need do twice time for UAT and LIVE both set
    1 person found this helpful
    3.0
    Dba
    Apr 2020
    1 to 2 years in the role, former employee
    First company and good exposure
    The good thingsmany program for fresh graduate to join
    The challengesmanagement keep changing and job scope are not clear, no job shadowing
    1 person found this helpful
    5.0
    IT analyst
    Mar 2020
    5 to 6 years in the role, current employee
    A workplace like home
    The good thingsTeam, Work , Opportunities , Environment
    The challengesDealing with client could be a challenging.
    1 person found this helpful
    5.0
    Technical Analyst
    Mar 2020
    1 to 2 years in the role, current employee
    Top notch company with great attitudes!
    The good thingsValued their employee is their best attitude in helping employees to improve more and contribute to the company.
    The challengesNo challenges as everyone in Experian helping each other to improve more and no one is thinking they are better than others.
    5.0
    Team leader
    Feb 2020
    5 to 6 years in the role, current employee
    Flexible working culture
    The good thingsImplemented flex work program which allow employee to have work life balance is the main motivation
    The challengesFast pace and dynamics working environment where employee have to consistently managing large and complex nature of works
    5.0
    Account payable
    Oct 2019
    Less than 1 year in the role, former employee
    So far so good..
    The good thingsGood company benefits and flexible working hours. A good place to work long term.
    The challengesTeamwork and communication can be improved more
    1.0
    Executive
    Aug 2019
    Worst place to work!!
    The good thingsNothing. Just don’t bother to join. Worst culture ever. Don’t expect any good thing from this company.
    The challengesListen how the boss and seniors twist and turn their words make you think before taking any action.
    4 people found this helpful
    5.0
    Finance team leader
    Jul 2019
    3 to 4 years in the role, current employee
    Great experience
    The good thingsGreat team and manager. Had positive growth and development so far. Positive and fun work environment. Committed to employee feedback and continuos improvement. Allow flexibility work arrangement which is very important to me.
    The challengesFor now no significant challenges apart from location from home
    4.0
    Operation Department
    Jun 2019
    1 to 2 years in the role, current employee
    Learning new things
    The good thingsgrowing company and got lot of activities plus with benefits such bonuses annual leaves and more
    The challengeslike any other work place but with a good management team can improve company better
    1 person found this helpful
    5.0
    QA manager
    Jun 2019
    9 to 10 years in the role, current employee
    a company that invests in it's people
    The good thingsfast paced, very good and mature engineering practices. company also actually invests in it's people in the form of training, in-house and external
    The challengesas usual things will not be perfect all the time. tight timelines, occasional changes in direction - usually led by market forces or competitive advantage.
    3.0
    Executive
    Jun 2019
    Company with many talented people
    The good thingsThis company has good resources and you can learn many advance things from people around the work place. People acknowledge the hard wok done and the company will give rewards for that hard work. The work environment is also great, with many convenient facilities such as the coffee maker, microwave and vending machines. They also have common spaces to release stress. Eating lunch in the office is great where they provide plates and spoons at the pantry with dishwasher available.
    The challengesPeople around are stressed out and very high expectations from the higher ups. Not much training available to employee and its hard to get budget to get certification in specific skills.
    1 person found this helpful
    4.0
    Test analyst
    May 2019
    1 to 2 years in the role, current employee
    Good vs bad
    The good things- Flexibility on working hours ; work from home is possible. - monthly 1-1 discussion with line manager to highlight challenges/issues/whatever you want to discuss. - Coffee Machines. Save daily expenses if you are coffee lover. - save time in traffics, avoiding stuck in jam ( depends where are you from) - Series of program for you to discover other options for your career progression ( short term assignment, job shadowing ) - Possible for internal transfer to different division/region
    The challenges-Over ambitious management - Visibility of what is going on management level restructuring. Staff resigning is not encourage / allow to announce to their peers till their last day. - Progression of career if you stay in the same team is unclear.
    1 person found this helpful
    5.0
    Sales
    May 2019
    Less than 1 year in the role, current employee
    Happy here
    The good thingsFlexWork! Good salary package. Great working environment. Plenty of smart people from all around the world that I was able to learn from. Self-learning is also easy with dedicated learning portals and access to global content repository. Training is provided, product certification is made mandatory thus forcing me to know how to communicate well about the products we sell very quickly.
    The challengesPerhaps having to travel from office (Cyberjaya) to client site in KL often can be quite taxing.
    3.0
    Analyst Programmer
    May 2019
    Less than 1 year in the role, former employee
    Lots of room for improvements
    The good thingsGreat colleague, great work life balance
    The challengesToo old school, too afraid to try new things, want something but do not want to invest capital, no RND team
    5.0
    Senior software engineer
    Mar 2019
    Less than 1 year in the role, former employee
    Good work culture, Reasonable Hike, WFH
    The good thingsGreat people to collaborate, friendly and supportive
    The challengesEverything you need to learn by yourself. if you are good at this. this place is a paradise.
    1 person found this helpful
    5.0
    Hyperion Specialist
    Dec 2018
    5 to 6 years in the role, current employee
    Best Company to work for in Asia
    The good thingsits been a good company to work because of the employees who are already working here. very friendly environment. Good Pay standard. very effective HR team. Leadership team is highly appreciating the employee feedback and they are taking action on the feedbacks. Experian is constantly looking for upgrading the technology which gives the employee to enhance themselves and gives opportunity to grow. Lot of social activities to get to know every other employees and all the activities are being arranged by the employees themselves. very engaging workforce and always showing positive attitude and a fun place to work. Team managers are very much involved with their team and very supportive ( there may be some exceptions i might not know ). In Total its a great place to work for and its the employees participation that makes it a nice place to work.
    The challengesJust common challenges same as every other company.
    5.0
    Senior Analyst
    Aug 2018
    Less than 1 year in the role, current employee
    Great place to work
    The good thingsFlexible working hours. Women Community Network. Nice Location, fuss free cyberjaya, good employees benefits, great colleagues at least for my department. They emphasize on your career development. You can find plenty of smart people here
    The challengesSo far I'm happy & grateful.
    1 person found this helpful
    5.0
    Senior Analyst
    Mar 2018
    5 to 6 years in the role, current employee
    Good exposure and lots of things can be learned and gained
    The good thingsFlexible, technology-savvy
    The challengesWeak local management
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