Company Reviews

    Working at Fairmont Singapore & Swissôtel The Stamford

    3.823 ratings in total
    5
    9
    4
    7
    3
    3
    2
    1
    1
    3
    82%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(23 ratings)
    Career development
    3.8(23 ratings)
    Benefits & perks
    4.1(23 ratings)
    Management
    3.6(23 ratings)
    Working environment
    3.8(23 ratings)
    Diversity & equal opportunity
    2.7(3 ratings)
    Ratings for Fairmont Singapore & Swissôtel The Stamford are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 23 reviews sorted by most recent
    Sort by
    most recent
    1.0
    Office Clerk
    Nov 2025
    City Hall Central RegionLess than 1 year in the role, former employee
    bad place for work, manager are toxic if you cannot agree with them
    The good things nothing
    The challenges manager are toxic
    1.0
    Human Resources
    Mar 2025
    City Hall Central Region3 to 4 years in the role, current employee
    Not recommended to join.
    The good thingsFree lunch at their staff canteen
    The challengesPolitics between colleagues and superiors.
    1 person found this helpful
    5.0
    Talent Acquisition Manager
    Nov 2024
    Central Region1 to 2 years in the role, current employee
    Great place to start your career as there are many things to learn in a large complex.
    The good thingsGreat team and supportive leaders
    The challengesHuge property, but is a good learning ground
    1.0
    System administrator
    Jul 2022
    Singapore5 to 6 years in the role, former employee
    System administrator
    The good thingsGood meal good benefits and
    The challengesBad department mangers and management
    5.0
    Assistant manager
    Jul 2020
    5 to 6 years in the role, current employee
    Best Experience working style
    The good thingsHappy environment and good working style.
    The challengesNo any challenge in working because everyone was very helpful.
    4.0
    Front office service executive
    Jun 2020
    Less than 1 year in the role, current employee
    Stress but fun depends on which department
    The good thingsMeals cover and good perks
    The challengesstress level no joke but colleague not bad
    5.0
    Assistant Application Manager
    Jan 2020
    5 to 6 years in the role, former employee
    Opportunities for advancement abound.
    The good thingsTeamwork, colleagues, meals provided by the hotel.
    The challengesIt is a very busy hotel, so you will be constantly engages at work with little time to breathe in between tasks. Having good time management skill is a must.
    2.0
    Operations
    Feb 2019
    Never-ending workload
    The good thingsStaff benefits, team spirit among fellow colleagues.
    The challengesMgmt only concern about departmental goals. No real recognition for employee efforts and hard work.
    1 person found this helpful
    5.0
    Assistant manager
    Oct 2018
    3 to 4 years in the role, former employee
    Worked here for 3 years and 9 months! I have a family away from my family!
    The good thingsMy director of Front Office was so caring and always took care of us.
    The challengeslack of man power
    5.0
    room attendent
    Nov 2017
    good working place
    The good thingsfree meals , good environment ,good benefits
    The challengesno
    5.0
    Guest Relation Officer
    Sep 2017
    Singapore1 to 2 years in the role, former employee
    Passionate in delivering satisfying services
    The good thingsThe best things about working here are the team, who are very passionate and hardworking in giving their all to satisfy the guests. The senior team members were very helpful in honing your skills development which is a very good thing for people like me who just started my career in the hospitality industry.
    The challengesThe workload and the problem of having a small team where manpower was needed the most, which resulted in most of the team members needed to cover each other shifts or even had to overtime work.
    4.0
    Chef de partie
    Jun 2017
    3 to 4 years in the role
    Excellent
    The good thingsGain a lot experience
    The challengesA lot function, no pain no gain
    5.0
    Admin supervisor
    May 2017
    Good management
    The good thingsColleagues
    The challengesHandling 2 properties.
    3.0
    Security Controller
    Apr 2017
    1 to 2 years in the role, current employee
    Reliable career with a stable employment.
    The good thingsGood 3 meals provided for a pre-retirement individual
    The challengesThe team of colleagues (though not a perfect one) that is encouraging.
    4.0
    Guest Relation Executive
    Apr 2017
    Singapore3 to 4 years in the role, current employee
    Facing different challenges everyday
    The good thingsThe colleagues are helpful and we have good teamwork.
    The challengesDemanding guest request and need to be very careful when handling guest issues
    5.0
    Server
    Feb 2017
    SERVER
    The good thingsThey are very friendly and Teaching us good in server line
    The challengesHandle VIP
    3.0
    multitask
    Jan 2017
    3 to 4 years in the role, current employee
    multitask
    The good thingsBalance life and working.
    The challengesCommunication
    4.0
    Junior sous chef
    Dec 2016
    Singapore1 to 2 years in the role, current employee
    Overall is good
    The good thingsThe support from higher management team and a well organized human resources team that build up your confidence.
    The challengesThe management should listen to whats the rank and file suggest and make it an ideal place for everyone.
    4.0
    Room attendant
    Nov 2016
    1 to 2 years in the role, current employee
    Thought me to embrace up for new challenge
    The good thingsGet the change to meet up close with people around the globe and interact with them
    The challengesRequired a lots of patient and a lots of hardcore task
    5.0
    Commis
    Jul 2015
    Singapore1 to 2 years in the role, current employee
    Good
    The good thingsBalance work and personal needs
    The challengesDealing with different nationality
    3.0
    Admin assist
    Jul 2015
    7 to 8 years in the role, former employee
    PERSONAL COMMENT
    The good thingsColleague (rank & file) relationship is excellent, HR & Payroll colleague are very friendly. The location of the workplace is very convenient (near City Hall MRT), meal is provided with desert or fruit (but some of the day might not be good). There are various famous places with offer rate (eg. zoo, bird park, sentosa aquarium - at your own time).
    The challengesIf the management can stand at the rank & file area to view certain things (don't just think that their decision are always right). Be fair to all colleague, don't let the asst manager do whatever things as they like, and ignore the feeling of the elderly colleague. The problems will not be solved if the management continue to close their eye at all time.
    4.0
    Corporate sales manager
    Jul 2015
    Singapore5 to 6 years in the role, former employee
    Sales manager
    The good thingsThe whole organisation is huge & very family oriented.
    The challengesThey need to value more for every staff whom had work long service with them.
    4.0
    Engineer
    Jun 2015
    Singapore3 to 4 years in the role, former employee
    Engineer
    The good thingsWorking location is centralize, staffs are friendly.
    The challengesManagement is always changing, ie: Higher management staffs either on contract basis, if not move to another property / sister company. Thus the culture always change from time to time.
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.