Foodpanda
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    Foodpanda
    (115 reviews)
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    Company Reviews

    Working at Foodpanda

    3.7115 ratings in total
    5
    51
    4
    26
    3
    12
    2
    9
    1
    17
    85%
    Rate salary as high or average
    70%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(115 ratings)
    Career development
    3.2(115 ratings)
    Benefits & perks
    3.4(115 ratings)
    Management
    3.2(115 ratings)
    Working environment
    3.9(115 ratings)
    Diversity & equal opportunity
    3.4(8 ratings)
    Ratings for Foodpanda are shared as-is from employees in line with our community guidelines

    reviews

    Showing 23 reviews for Kuala Lumpur
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    5.0
    Inventory Control Manager
    Nov 2025
    Bangsar South Kuala Lumpur2 to 3 years in the role, current employee
    I have extensive hands-on experience in warehouse and inventory management across all functions
    The good thingsI love my role as an Inventory Manager in Pandamart because every day feels meaningful. When stock levels are accurate and shelves are full, I know I’ve played a part in making the customer experience better. I enjoy the thrill of identifying issues before they escalate, finding solutions, and helping the stores operate efficiently. The combination of data, teamwork, and hands-on decision making is what keeps me motivated.
    The challengesMy main challenge is keeping inventory accurate despite rapid demand changes, limited manpower, and the need to align multiple teams and systems.
    1.0
    Staff Specialist
    Nov 2025
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, former employee
    There is no such thing as job security.
    The good thingscolleague, boss are friendly and helpful
    The challengesEven though you are working hard, consistently performed well, if they decided to axe you, they will and without hesitation.
    1 person found this helpful
    5.0
    Packing Assistant
    Aug 2025
    Wangsa Maju Kuala Lumpur3 to 4 years in the role, current employee
    kita tahu satuu makanan yang sama tu maknanyaa samaa jee tapi bila pasarayaa besar kitaa kena cam dengan teliti product tu tak semua sama dari segi jenama , quantity dan sebagainya
    The good thingsdapat mempelajari tentang barang dapur
    The challengesbuat barang timbang 😂
    4.0
    Delivery Rider
    May 2025
    Bukit Jalil Kuala Lumpur4 to 5 years in the role, current employee
    Riding is full of ups and downs. Great experience.
    The good thingsThe tips from the customer. Also I still can socialize with people
    The challengesBad systems. 2025 still the same.
    1 person found this helpful
    2.0
    Partnerships and Account Management
    Nov 2024
    Bangsar South Kuala Lumpur1 to 2 years in the role, former employee
    Lack job security, management lack empathy amd no proper direction. Join at your own risk.
    The good things- A good team, a good leader and direction was clear. - Most colleagues are helpful and nice.
    The challenges- This culture in FP is quite toxic, especially by management. There is a reason why so many people leave and so many positions open. - Management lack of accountability and lack passion, everything is delayed and only looks into $$$ and not solving problems. - Promotion is only for the "old gang" and not based on how good you work, its how good you suck up to the bosses. - I see people join 3 months and left straight.
    3 people found this helpful
    3.0
    Senior Customer Service Executive
    Apr 2024
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, current employee
    Its all about playing games with management, the higher position the higher power you can control it
    The good thingsFree flow for drinks, snacks and fruits. Good aroma between colleagues & comfort zones
    The challenges- SOP changes like roti canai - QA just want to markdown no matter what and won't care if they make u into PIP - Always be prepared might assigned to tasks not belongs to your position while management just sit back and relax. - Shift changes like roti canai also and you will need to polish TL shoes for good benefits from the shift allocation, same goes to public holiday pay - Whole management will not care your feeling or even opinion
    2 people found this helpful
    1.0
    Sales Coordinator
    Feb 2024
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, former employee
    Not much prefer in this company, colleagues keep grab sales list but leader didn't control
    The good thingsCompany provide pantry with free flow ice cream and have tea time snacks
    The challengesSales list keep repeated vendors with same deals, nothing new & improve on deals.
    2 people found this helpful
    5.0
    Panda Picker (Personal Shopper)
    Jul 2023
    Bangsar Kuala Lumpur1 to 2 years in the role, current employee
    Great part-time job for students
    The good thingsVery flexible work, no difficult or extremely tiring tasks given
    The challengesNo official break given, need to be smart to allocate it ourselves
    1.0
    Commercial
    Apr 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Please don’t work here
    The good thingsThe benefits for staff in office is okay.
    The challengesThe management is terrible. The KPI structure keep changing, like didn’t want to let the sales to earn. Not really helpful leaders / managers in the team. Bad culture.
    1 person found this helpful
    3.0
    Customer service
    Apr 2023
    Kuala LumpurLess than 1 year in the role, current employee
    Be careful and professional
    The good thingsConcentrate on serving everyone
    The challengesOpen to new opportunities
    4.0
    Billing specialist
    Mar 2023
    Kuala Lumpur5 to 6 years in the role, current employee
    Great Company with good benefit.
    The good thingsGood company with great benefit for employees.
    The challengesMoney which give you more problem.
    5.0
    FOODPANDA WALKER
    Oct 2022
    Kuala LumpurLess than 1 year in the role, current employee
    Awesome work life balance
    The good thingsFreedom in every way .
    The challengesVery stressfull and many learning curves.
    1.0
    Customer services
    Aug 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Not so good but not too bad
    The good thingsThe team is working good, and very good relationship among the colleagues
    The challengesSOP changing always, while the system is still not well-establish! Working stress to hit the KPI while it is not agent false but because of their incomplete system
    1 person found this helpful
    5.0
    QA manager, kitchens & concepts
    Aug 2022
    Kuala Lumpur1 to 2 years in the role, current employee
    awesome experience, awesome environment
    The good thingswell look after (the company look after your family and parents as well), the benefits and perks are awesome, work life balance, hybrid work environment, surrounded by positive people
    The challengesnot much to say, one thing i can say about foodpanda is I LOVE FOODPANDA
    5.0
    Rider
    Jul 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Good to work with food delivery
    The good thingsGood to work with food delivery
    The challengesGood to work with food delivery
    1.0
    Business development manager
    Nov 2021
    Kuala Lumpur1 to 2 years in the role, former employee
    Good platform to make money but not good for long term
    The good thingsflexible working hours, friendly colleagues, nice office, easy to close sales, good place to gain experience
    The challengesworst management, everything sudden change without notice and sudden huge pay cut and KPI changed very high. no career development and only bootlickers can survive.
    5 people found this helpful
    2.0
    Account Management
    Oct 2021
    Bangsar Kuala LumpurLess than 1 year in the role, current employee
    Stay out of this place unless you are really desperate.
    The good thingsThe salary offered would sound good until you see the work load.
    The challengesThe management have zero transparency on what is the direction for the month and tend to change policies faster than Malaysia changing their Government.
    5.0
    Customer services
    Jul 2021
    Kuala LumpurLess than 1 year in the role, former employee
    fun and productive working environment
    The good thingsTeamwork and support from co-workers
    The challengescommunicating with irate customers
    5.0
    Business development manager
    Jul 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Business Development Manager Central Region
    The good thingsEverything, friendly management, flexible,exciting to be part of super fast expanding company.
    The challengesSupport team doesnt help much
    1.0
    Content Executive
    Nov 2020
    Kuala LumpurLess than 1 year in the role
    Did not have any career growth in this company
    The good thingsNothing good in this company
    The challengesEveryday work OT and did not have any allowances Did not provide resources to WFH, only can use own personal pc to work. Superior did not appreciate the employee's value.
    5.0
    LEAD GENERATION EXECUTIVE
    Sep 2020
    Kuala LumpurLess than 1 year in the role, current employee
    Fun and peaceful working environment
    The good thingsFriendly colleague who makes your day start with positive vibes and their willingness to guide the newbies.
    The challengesCovid time that makes the employee work from home
    4.0
    partner service
    Dec 2019
    Kuala Lumpur1 to 2 years in the role, current employee
    gain experience
    The good thingsfree meal and double paid during public holiday.
    The challengesplay with partner and customer emotion.
    5.0
    Partner Service Executive
    Aug 2019
    Ampang Kuala LumpurLess than 1 year in the role, current employee
    Peaceful job
    The good thingsThe environment and people there that doesn't hesitate to even help you at any circumstances at all
    The challengesThe leaders that treat you equally
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