Four Seasons Hotels
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    Four Seasons Hotels
    (29 reviews)
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    Company Reviews

    Working at Four Seasons Hotels

    4.529 ratings in total
    5
    20
    4
    5
    3
    2
    2
    2
    1
    0
    100%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(29 ratings)
    Career development
    4.3(29 ratings)
    Benefits & perks
    4.7(29 ratings)
    Management
    3.8(29 ratings)
    Working environment
    4.1(29 ratings)
    Diversity & equal opportunity
    2.5(2 ratings)
    Ratings for Four Seasons Hotels are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 29 reviews sorted by most recent
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    2.0
    Food and Beverage Service Crew
    May 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    High Salary but Unfair Work Environment
    The good thingsThe opportunity to learn
    The challenges- Forever not enough manning - Always talk about Golden Rule which is "Treat others how you want to be treated" but never follow. - Never enforce rules - Favortism is strong, lazy employees get away with things - You will go far, if you can suck up to the bosses - No appreciation for hardwork
    1 person found this helpful
    2.0
    Chef de Partie
    Feb 2025
    Kuala Lumpur Sentral Kuala LumpurLess than 1 year in the role, former employee
    It was bitter sweet , has some good experiences but mostly bad left feeling I wasn't enough.
    The good thingsDifferent roles that can be learnt and career path
    The challengesWork politics , no work life balance , unorganised management
    5.0
    Housekeeping
    Nov 2023
    Kuala LumpurLess than 1 year in the role, former employee
    Great job and good salary
    The good thingsTeamwork make it easy.The work not so difficult,just repeat same step every room.
    The challengesMust be fast and efficient.
    3.0
    Commis
    Mar 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    A very high standard hotel
    The good thingscan learn alot working there,espectation was high
    The challengesneed handle a section alone,when not enough maning
    4.0
    Technician
    Jun 2021
    5 to 6 years in the role, former employee
    I have two years of working experience in the field of 3 phase eletricity
    The good thingsI learn while seeking experience about eletrical 3 phase
    The challengesI can get a new experience about eletrical 3 phase
    5.0
    Duty engineer
    Mar 2021
    Kuala Lumpur1 to 2 years in the role, former employee
    Great place to growth with
    The good thingsWork with luxury placeses and superb employee
    The challengesGreat place to work with hard spare part as all equipment from over sea
    5.0
    Housekeeping
    Aug 2020
    4month in hotel industries
    The good thingsAbout the facilities
    The challengesAbout the wildlife and distance to walk
    5.0
    Food & Beverage Assistant
    Aug 2020
    Less than 1 year in the role
    I had learned on how to offer high standard services to the guests because the hotel has Benchmark Standard for each department.
    The good thingsI had learned to make every effort to achieve guest’s requirements. The superiors and colleagues are willing to impart me the new knowledge regarding hotel industry and promptly offer assistance when I encountered any difficulties. I had learned on how to show a high level of confidence.
    The challengesExcessive expectations of employees and a lack of work-life balance are the leading causes of stress.
    5.0
    Guest service agent
    Jul 2020
    5 to 6 years in the role, former employee
    I have learn alot in four seasons
    The good thingsGood benefits, learning, training, collaboration, medical benefits, challenging, good team leaders and manager.
    The challengesTeam work, challenge guest complaints, hard working, challenging shift, communication with guest, colleague
    4.0
    Chef
    Nov 2019
    Less than 1 year in the role, former employee
    A experience in real kitchen
    The good thingsExperienced in five different outlets and gained new skills such as professional communications and new knowledge about food.
    The challengessome outlet is low under management
    5.0
    Intern
    Jul 2019
    Less than 1 year in the role
    great experience,stressful but enjoyable.
    The good thingswe can learn how to prepare food at it finest.
    The challengesyou need to make sure you are capable enough to handle anything from the guest preferences. you need to be creative and fast thinker in order to survive in this kitchen department.
    4.0
    Yes
    May 2019
    1 to 2 years in the role, former employee
    3year experience as a waiter and 1year experience as a room attender
    The good thingsYes I would like to say I was very very interested to work in your company as a employ,,,
    The challengesI promise I was really really work hard in your company
    4.0
    Assistant manager
    Apr 2019
    Have experience and now want to take one a new experience and environment in my life.Ready to share my experience for this hotel and keep it up my responsibility and full coperation
    The good thingsTake a new challenger and give any idea to share for this hotel and department .communication and still have to learn because nothing can do by self.good location and place can get a good bussiness revenue.
    The challengesNew hotel opening and must give coperation and fast to learn.
    5.0
    F&B server
    Mar 2019
    1 to 2 years in the role, current employee
    New experience
    The good thingsGet new friend, experience and working in the teamwork. Learn more how to interact with the guest and improve communication skill toward other. Respect each other. Doing multitasking job and flexible time.
    The challengesSometime work is not appreciated and work overtime without pay.
    5.0
    Telephone operator
    Mar 2019
    Less than 1 year in the role, current employee
    Great experience and workplace
    The good thingsGreat branding. Great workplace. High in salary. Great benefits
    The challengesProfesionalism among collegues.
    5.0
    Practical trainee
    Mar 2019
    Less than 1 year in the role, former employee
    Engineering Department And Benefits In Fours Season Resort
    The good thingsThey have good benefits for people,they provide hostel,Dinner time,Transport, Bonus(up to triple),friendly enviroment, without a doubt a good job and a high salary one.You will learn various thing even thou you just a electrical technican doesn't mean you just do electrical,it for yours future benefits too.even thou im a aircond trainee i learn about electrical,plumbing,carpenter,painting,boiler,etc.You will be provide with your own bicylce(gerek) if are a permanent.hopefully i can join but unfortunately it not my opportunity to serve.there have many department in four season resort and many other benefits that i didn't know. I Recommend it.
    The challengesTrainee benefits is laking,i hope the HR can provide more benefits to make other intern learn more easily,
    5.0
    Kitchen helper
    Mar 2018
    7 to 8 years in the role, current employee
    I have experienced kitchen help steward
    The good thingsI like working here that’s why have by train LRT go home Wangsa Maju near from your workplace at Four seasons hotel KL.
    The challengesI have work experienced housekeeping room and kitchen help steward but if you wish me here.
    3.0
    Asistt Admin
    Jan 2018
    5 to 6 years in the role
    Now-a-Days i am working at a School as a Asistt Admin
    The good thingsI work hard to maintain that level of trust, which keeps me engaged and excited — but at the same time, I love that my job enables me to love and enjoy my other passions in life,” Kelsey Berry, ... Not only does human resources NOT frown on this behavior, I'm actually given bonuses and raises for doing these things well!
    The challengesIn many work environments, employees enjoy friendly relationships with their coworkers. And, in some workplaces, coworkers may even become close friends. Still, workplace diversity may present challenges for employees who have previous limited exposure to people from different walks of life.
    5.0
    Sous chef
    Nov 2017
    3 to 4 years in the role, former employee
    Experience matters
    The good thingsGood benefits for staffs overall.
    The challengesFavouritism can be a problem.
    5.0
    Commis
    Oct 2017
    great
    The good thingsits is a amazing moment
    The challengesbecause i have learn a lot of thing in that place ..is very great memory that i got
    5.0
    Purchasing officer
    May 2017
    11 to 12 years in the role, former employee
    Purchase Items, Storekeeper and Asset Control
    The good thingsThe environment, working as Purchasing Officer is a good time to learn to be a manager
    The challengesTo control the cost and breakages when we have a big event or function
    5.0
    Guests relation officer
    Jan 2017
    Less than 1 year in the role, current employee
    Culture
    The good thingsIts good to work here , because the culture are positive and its a good place to grow the career in hospitality. Thumb up
    The challengesTo expertise the expectation of the management
    5.0
    Commis
    Jan 2017
    1 to 2 years in the role, current employee
    Good environment working
    The good thingsVery good benefit for staff and family,
    The challengesGood environment and friends
    4.0
    Internship trainee
    Nov 2016
    Less than 1 year in the role, former employee
    Great place to work for.
    The good thingsGreat environment.
    The challengesLack of staff.
    1 person found this helpful
    5.0
    Executive office assistant
    Nov 2016
    3 to 4 years in the role, former employee
    Work for Four Seasons for 4years..its a good resorts.
    The good thingsThe benefits and enviroment working.
    The challengesMeeting international guests
    5.0
    Guest service officer
    Oct 2016
    1 to 2 years in the role, current employee
    can get more benefit and experience
    The good thingsthe team was fantastic. they will help each other up to their standard. they will show you how to be a great leader and a great staff. they also give you an experience by explore another four season. example maldives or bali.
    The challengesneed to be a fast leaner to get up to their standard. but they will assist you until you get the standard.
    5.0
    Resort assistant manager
    Jul 2015
    5 to 6 years in the role, former employee
    Top hotel on langkawi
    The good thingsHere we have good sop and system that will able us to provided excelent customers service to our guest. The resort brand is really very high quality brand
    The challengesThe challenges will be to pleast guest needs at times..guest that comes to.stay in four seasons expect high standards
    5.0
    Technicion post
    Jun 2015
    Techical Engineering
    The good thingsMy Experiences
    The challengesEngineering job is the challenges in my life.
    5.0
    Assistant Pastry Chef
    Jun 2015
    1 to 2 years in the role, former employee
    The best company to work with.
    The good thingsThe staff exceptionally professional. The managements is nice. The resort itself superb. Good landskap. A very good benefits - all medical cover, even for your family members, not only while working. During holiday also they take care of you. Accomodation, hostel provided. Not peak seasons, 5 work days a week. It's opportunity not to be miss if you got hire. It's worth it.
    The challengesIf you a family person, it's a bit difficult to spend quality time together because of long working hour. Sometimes difficult to get nice product from suppliers.
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