customer serviceThe good thingsAdequate, friendly environment.
The challengesStaffs are always away from the counter, to settle their own problem such as family issues, talking on the phone with boyfriend, using mobile phones all the time. Not obedient, no initiative. Back step each other. Using company's phone to call outsiders, which is not allowed!Always away to do make ups, tie their hair again and again!During worktime,went out to bought food and eat.