Genting Malaysia Berhad
    (151 reviews)

    Company Reviews

    Working at Genting Malaysia Berhad

    4.1151 ratings in total
    5
    62
    4
    53
    3
    24
    2
    7
    1
    5
    84%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(151 ratings)
    Career development
    3.6(151 ratings)
    Benefits & perks
    3.8(151 ratings)
    Management
    3.4(151 ratings)
    Working environment
    3.8(151 ratings)
    Diversity & equal opportunity
    3.0(4 ratings)
    Ratings for Genting Malaysia Berhad are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 151 reviews sorted by most recent
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    4.0
    Intern Commis Chef
    Dec 2025
    Genting Highlands PahangLess than 1 year in the role, former employee
    a pretty good place to work there as the kitchen system management, only lack of staff problem.
    The good thingsnice people to work with.
    The challengesurm not enough staff
    5.0
    Croupier
    Aug 2025
    Genting Highlands Pahang3 to 4 years in the role, former employee
    good experience working as a part of one of the largest company in Malaysia and also experienced various working hours thorugh out the years i have been working there.
    The good thingsprovides good experience for the service providing department as one of the working type inside the casino department which is one of the main entertainment provided there.
    The challengestaking shifts as the casino has to be opened 24-hours and works different shifts through out the working schedule month to month.
    1 person found this helpful
    3.0
    Guest Service Assistant
    Apr 2024
    Genting Highlands PahangLess than 1 year in the role, former employee
    Not going to work there again.
    The good thingsFree accommodation and food. Benefit are good too.
    The challengesUnhelpful colleagues especially in Casino Marketing. The seniors are gatekeeping the newbies. That's why newbies decided to not to stay for long.
    6 people found this helpful
    4.0
    Guest Service Assistant
    Jan 2024
    Kuala Pahang PahangLess than 1 year in the role, former employee
    This guest service job enable me to learn to manage interpersonal conflict no matter in staff or customer. Besides that, it enable me to learn how to communicate with different language in Bahasa, English, Mandarin and it make me speak fluently and improve my speaking and communicate skills.
    The good thingsDuring the working time, i had learn how to solve customer problem. How to interact with other staff. Besides that, i had experience a total of 82 hours of working overtime on September, it is a new experience for me and i always wanted to try from the first day i start working to keep challenging my own limit.
    The challengesThe challenge that i face which is interpersonal conflict this is because sometimes even though i serve well through the customer and customer will still not satisfaction through the guest service department due to the less counter served customer.
    2 people found this helpful
    5.0
    Croupier
    Aug 2023
    Less than 1 year in the role, former employee
    Worked in Sky Casino as croupier
    The good thingsThere is relaxing in working environment and the company has provided useful welfare for employees.
    The challengesmanagement working style abit inflexible and career advancement need to improve.
    1 person found this helpful
    5.0
    Waiter
    May 2023
    5 to 6 years in the role, former employee
    Because I like Genting very much.
    The good thingsBecause my family is poor, I need to work
    The challengesI have nothing I don’t like, as long as it gives me a good job, I’m content
    2 people found this helpful
    4.0
    tenancy operation executive
    May 2023
    used to be so happy with the salary but not the workload and stress
    The good thingsthe salary, employee benefits and the meal allowance also given to executive levels. also given accommodation
    The challengesstressful environment and a heavy workload.
    1 person found this helpful
    5.0
    Casino Marketing - Product Marketing & Promotion
    Feb 2023
    7 to 8 years in the role, former employee
    Good for Fresh Grade, Bad for Experienced
    The good thingsLots of things can be learned
    The challengesLack of career development
    1 person found this helpful
    5.0
    Line leader
    Jan 2023
    Carpenter,log and timber identification,semi wireman,general worker
    The good thingsget some exepriences with other and make some income for me.i hopes this company can give me some chance..thanks.
    The challengesI try my best for this company.and get some exepriences for my futures and my carier.do some better for this company.thanks
    5.0
    Manager - Revenue Management
    Dec 2022
    Kuala Lumpur
    A land dream & opportunity that abundance
    The good thingsPleasant co-workers, helpful bosses & superior. It will left you a memorable work place. Cheers bravo.
    The challengesNew, vibrant, adapting. Tall hierarchy, autocratic & sometimes old fashion management style.
    3 people found this helpful
    5.0
    Sale executive
    Dec 2022
    Kemaman Terengganu9 to 10 years in the role, former employee
    Good place to get work experience
    The good thingsManagement and Systematic
    The challengesMeeting new people everyday
    5.0
    Supervisor
    Nov 2022
    1 to 2 years in the role, former employee
    I like clean my working palce,kip cleaning
    The good thingsFriendly person to everyone,everything cleaning savety fast.
    The challengesChallenges our life only,not in work,if work challenge,we must face to that challenges
    4.0
    Cost Control
    Sep 2022
    Genting Highlands Pahang1 to 2 years in the role, former employee
    Great Experience with vast learning opportunities
    The good thingsThe exposure that you can only get in a big company, quite friendly and cooperative environment.
    The challengesThe lack of career advancement and too rigid management working style. The weather can be a factor once in awhile.
    1.0
    Executive
    Aug 2022
    Less than 1 year in the role, former employee
    Now i know why the turnover rate is so high
    The good thingsMight be able to meet some good people, some of the colleagues are nice
    The challengesThe manager i met has very bad personalities, no proper guidance and instructions were given which made u always in the midst while doing things. If you want try to seek for help just get ready to be yelled at in front of everyone though sometimes u don't even know where went wrong..
    8 people found this helpful
    2.0
    Leasing Executive
    Jul 2022
    Genting Highlands Pahang1 to 2 years in the role, former employee
    learn it the hard way
    The good thingsExecutive level benefits such as personal accommodation and meal card.
    The challengestoxic bosses and environment, no career grow opportunities despite how hard you work and contributed.
    2 people found this helpful
    5.0
    Customer service
    Jun 2022
    3 to 4 years in the role, former employee
    Customer Service provide good service to customers
    The good thingsYes I enjoyed the environment and also the Management
    The challengesChallenge on this company is u face a lot of customers from others Country.
    1.0
    None executive
    May 2022
    Kuala Lumpur5 to 6 years in the role, former employee
    Wishing you all the best
    The good thingsAverage Poor Top management with good "acting"
    The challengesTop management Don't listen Then Don't care
    5.0
    Manager
    May 2021
    Pahang1 to 2 years in the role, current employee
    Good working environment for electrical competent engineer
    The good thingsGood management, company willing to give training for employees, benefit like accommodation & monthly meal allowance (1k per month), and personal insurance.
    The challengesTo manage all team in many units as utility company. To manage power supply for whole Genting Highland area of supply.
    2.0
    Operations
    Feb 2021
    Less than 1 year in the role, former employee
    Poor teamwork in workplace
    The good thingsGood facilities in workplace
    The challengesI think that make me feel disappointed because some of employee having attitude problem, not good feeling....
    2 people found this helpful
    5.0
    Head - Logistics
    Jan 2021
    Allows for much professional growth
    The good thingsChallenging and good teams to work with
    The challengesSubsidiary buyin for rollouts
    1 person found this helpful
    3.0
    Merchandiser
    Dec 2020
    1 to 2 years in the role, former employee
    Great place to learn.
    The good thingsParticipant in Malaysia first SEA IP theme park development and collaborate with international standard.
    The challengesSalary pay and increment was lower compare to others company. Low work life balance.
    4.0
    Account manager
    Dec 2020
    Kuala Lumpur1 to 2 years in the role, former employee
    Great experience for fresh graduates
    The good things- Good opportunity to learn in all areas of marketing, customer service and business development (loyalty marketing). - Benefit for staff is good. Salary follows market rate and qualifications.
    The challenges- Fast-paced for fresh graduates. Need time to catch up to handle all areas from the first level front line to second level back-office work.
    5.0
    Senior croupier
    Nov 2020
    7 to 8 years in the role, former employee
    Good company and friendly people
    The good thingsVery entertaining and Nice company
    The challengesTalking to many different nationality
    5.0
    Technical executive
    Oct 2020
    Genting Highlands Pahang
    Great place to start.
    The good thingsWith facilities provided, and walking distance to work place, good and safe community.
    The challengesU need to always upgrade your knowledge, skill in order to keep ur self on top in your dept.. Anyway, teams work.
    4.0
    Customer relations representative
    Sep 2020
    11 to 12 years in the role, former employee
    Making great connection with people from other departments
    The good thingsBonuses and Increment to look forward to. You could learn and make friends from all other departments.
    The challengesBasic is low and affected during certain national disaster.
    1 person found this helpful
    5.0
    Assistant Vice President
    Sep 2020
    Great opportunity for exposure
    The good thingsWheather and job nature
    The challengesSlow pace of recognition
    4.0
    Human resources executive
    Sep 2020
    Good environment. Need to know time management. Able to work in stress environment.
    The good thingsGood benefit and have good working place. Bonus every end of year. Depends on the business.
    The challengesTime management and fast learner. Eager to learn as well.
    3 people found this helpful
    4.0
    Banquet waiter
    Sep 2020
    The westin langkawi resort & spa
    The good thingsMy exp to hotel servis i like
    The challengesMy team work very2 the best
    5.0
    Guest service crew
    Aug 2020
    good working environment
    The good thingsthere’s hostel and cheap staff cafe
    The challenges26 days working straight and 4 days off
    1 person found this helpful
    5.0
    Casino Marketing - Membership
    Aug 2020
    1 to 2 years in the role, former employee
    Genting is a good place for youngster to start their career.
    The good thingsCold environment and less stressful place to work. The manager always take good care of their team member.
    The challengesRotating shift that needs to work midnight. Might be a little bit imbalance for lifestyle.
    1 person found this helpful
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