Getronics
    (35 reviews)
    Unclaimed

    Company Reviews

    Working at Getronics

    3.635 ratings in total
    5
    10
    4
    11
    3
    7
    2
    3
    1
    4
    83%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(35 ratings)
    Career development
    3.0(35 ratings)
    Benefits & perks
    3.1(35 ratings)
    Management
    3.0(35 ratings)
    Working environment
    3.8(35 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for Getronics are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 35 reviews sorted by most recent
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    4.0
    Desktop Engineer
    Feb 2025
    Kuala Lumpur International Airport Selangor7 to 8 years in the role, former employee
    High-Pressure, Fast-Paced, and On-Call Work Environment
    The good thingsExperienced in a high-pressure environment where tasks must be completed urgently. Requires quick learning and prompt escalation when challenges arise.
    The challengesShift-based role with continuous on-call responsibilities, requiring constant availability and rapid response.
    5.0
    Executive assistant
    Sep 2023
    3 to 4 years in the role, former employee
    Amazing Company to work in!
    The good thingsThe work-life balance, location, understanding MD, amazing HRD & helpful colleagues! I was unfortunately retrenched due to restructuring. If given an opportunity, I’d love to work here again. One of the best experiences & learned a lot being here for approximately 4 years.
    The challengesNone. Non-existent. If you’re hard-working & work well in being flexible, there wouldn’t be any challenges.
    3 people found this helpful
    3.0
    Executive
    May 2023
    3 to 4 years in the role, former employee
    Worked 3 years plus here
    The good thingsFlexibility. Work life balance.
    The challengesSalary increment. No bonus. No annual dinners. No award functions. Confusing policies. Management lack transparency. Office politics. Don’t get too close to anyone.
    1 person found this helpful
    2.0
    IT Helpdesk Analyst
    Feb 2023
    Bukit Damansara Kuala Lumpur1 to 2 years in the role, former employee
    Easy task but without any encouragement from management
    The good thingsGood medical benefits and high salary
    The challengesTerrible management, no supportive team leader with keep saying yes to client. Doesn't defend the staff performance.
    1 person found this helpful
    5.0
    Wintel administrator
    Feb 2023
    Selangor1 to 2 years in the role, current employee
    Good work life balance
    The good thingsGood work life balance
    The challengesChallenge working with remote team mates
    4.0
    Finance
    Jun 2020
    Good and bad is balance
    The good thingsTeam work among finance team members
    The challengeslong working hours and lack of direction
    2.0
    Ex-Staff
    Jan 2020
    5 to 6 years in the role, former employee
    Was great
    The good thingsThe colleagues are friendly and helpful, convenient location, salary is always on time, somewhat flexible environment.
    The challengesPoor management due company's tight budget and the salary stays static as annual increment is not possible, no such thing as yearly bonus yet they have KPI's for each staff which is ridiculous. The company used to be great but not great anymore.
    1 person found this helpful
    1.0
    AR
    Jan 2020
    3 to 4 years in the role, former employee
    Look for something else if you had choice.
    The good thingsGood team mate
    The challengesCompany didnt care about their staff. No Bonus, No Increment at all.
    1 person found this helpful
    5.0
    Finance executive
    Aug 2019
    Less than 1 year in the role, current employee
    Worklife balance compay
    The good thingsNot much stressful, worklife balance.
    The challengesChallenge in dealing with different Customer in different entity.
    1.0
    Finance
    Aug 2019
    Less than 1 year in the role, current employee
    Bad management, too many chiefs. Management decline to open for process improvements. Company still using Manual
    The good thingsGood HR people
    The challengesworking during Holidays
    3 people found this helpful
    5.0
    IT analyst
    Jul 2019
    1 to 2 years in the role, current employee
    Stress level quite high
    The good thingsThere are friendly colleagues everywhere
    The challengesStress come from the client
    3 people found this helpful
    4.0
    Field Service Representative 2
    Mar 2019
    5 to 6 years in the role, former employee
    Average
    The good thingsflex working hours
    The challengesmay improve on colleague working knowledge / experience.
    5.0
    Secret
    Jan 2019
    5 to 6 years in the role, current employee
    Good Place for Entry Level
    The good thingsthis company provided me chance to grow in company
    The challengesno bonus, no increment but if you want less politic, very convenient and friendly coworkers , this is the place!
    1 person found this helpful
    4.0
    Id administration
    Aug 2018
    1 to 2 years in the role, former employee
    Good people good company
    The good thingsWorking hour anf the people are great to be with
    The challengesTo handle too many boss with to many jobs to settle in short time
    4.0
    IT Intern
    May 2018
    Less than 1 year in the role, former employee
    Great experience
    The good thingsThe staffs are resourceful and the Malaysia Airlines staffs are friendly and multinational which allows to strengthen communication skills. Besides, the interns are entitled to claim overtime.
    The challengesShould allow interns or trainee to broader exposure as per discussion in the first month of internship. Basically, working as one of the vendors in Malaysia Airlines is a great experience.
    3 people found this helpful
    1.0
    Network consultant
    Dec 2017
    9 to 10 years in the role, former employee
    This is a really bad company in terms of top management and benefits
    The good thingsTime flexibility
    The challengesNo clear instructions given
    3 people found this helpful
    3.0
    IT helpdesk
    Dec 2017
    Boring, not challenging
    The good thingsWhile emergency case happen you will very busy, else you got lot of free time to do your own stuff
    The challengesCommunication skill and problem solving.
    2 people found this helpful
    4.0
    IT helpdesk
    Mar 2017
    Less than 1 year in the role, current employee
    Enjoyable
    The good thingsRespect and always help each other.
    The challengesDo something that I'm not good at.
    5.0
    Level 1 Analyst
    Jan 2017
    Less than 1 year in the role, former employee
    Great
    The good thingsAble to assist multiple projects at a time therefore increased my responses when facing issues. Was also to use and familiarize with other tools and ticketing system.
    The challengesHad overcome most of the challenges.
    3.0
    Application support engineer
    Nov 2016
    Nice collieague
    The good thingsCareer growth
    The challengesNothing
    3.0
    Noc engineer
    Nov 2016
    3 to 4 years in the role, former employee
    Good Company
    The good thingsflexible working. good environment. near public transport.
    The challengesunpredictable changes in management and decision.
    4.0
    Helpdesk Analyst
    Oct 2016
    7 to 8 years in the role, former employee
    Good place to work
    The good thingsFriendly working environment.
    The challengesOpportunity to learn and get certified
    3.0
    Network engineer
    Jul 2015
    1 to 2 years in the role, current employee
    Fresh Graduate at Getronics
    The good thingsFree to learn new things, flexible working environment, good working relationship with colleagues, get chance to attend training and exams, get chance to learn from senior colleagues
    The challengesYou will get periods whereby you will be very busy (might handle two or three projects at one time), you might required to do something which is not in your expertise, you might also required to do something which is out of your expectation or out of your scope, NO BONUS
    3 people found this helpful
    4.0
    Sales Manager
    Jul 2015
    1 to 2 years in the role, former employee
    Sales Manager
    The good thingsGreat support team Structured and organized delivery methodology Global Scale with local know how Ability to work anywhere/from home Friendly working environment Great Exposure to Managed Services offering Great project management & execution team. Work life balance
    The challengesDutch mentality,
    5.0
    Analyst Service Desk(Level 1)
    Jul 2015
    1 to 2 years in the role, current employee
    Getronics
    The good things- working environment is very comfortable - the staff really nice and friendly - working hour flexible - management is nice - Easy to talk and discuss about leave - pantry facility complete
    The challengesFor me Muslim, the place for us to pray is sharing with male and female. So need time in waiting.
    5.0
    NSOC Operator
    Jul 2015
    1 to 2 years in the role, former employee
    NSOC
    The good thingsThe team.
    The challengesVirtual University exams every month.
    4.0
    Server engineer
    Jul 2015
    1 to 2 years in the role, former employee
    Life as Server Engineer
    The good thingsThe employer give the opportunity to me to work with them. Not so fussy on the interviewing session. Very simple questions and quick answer and explain the job specification directly. Have a good team members and wiling to share the ideas, expertise and knowledge. Wiling to help on certain case regarding the IT escalation. Have a variety of communities in this company and I'm enjoyed.
    The challengesEveryday day is a challenging day. Especially on IT issues, escalating tickets and combination technology between old and new hardware and software. Well, is a bit challenging when comes with a new hardware configuration.But, with the proper help from the team members it's help to solve the issues. Everyday we must learn new concepts and ideas from differences models of servers.
    4 people found this helpful
    5.0
    Team lead operations
    Jul 2015
    Great company to work for
    The good thingsManagers who listen and address to your issues, career development part is good, learning experience are great,you will deal with multinational companies and overseas companies
    The challengesWorking on shift time
    1.0
    IT Anaylst
    Jul 2015
    1 to 2 years in the role, current employee
    Bad Place To Progress
    The good thingsGood Environment, Supportive and Friendly colleagues, Strategic Workplace Location (Easy Access via Public Transports), online studies and certificates are offered via the company's staffs website and also a well balanced work/life environment.
    The challengesThe management should take in the effort the staffs put in into their work and reward responsibly, also there's no progress to move to the next level or any sort of career enhancement plan. Position and designation is confusing as the job scope doesn't fit the work that being done. Increment is nearly impossible and no bonuses offered.
    2.0
    Senior Service Delivery Manager
    Jul 2015
    Less than 1 year in the role, former employee
    Review of Getronics
    The good thingsThe employer was very helpful and prompt in their actions be it in assisting with an issue or dispensing salary and claims. The employer is also very efficient is ensuring that all paperwork is completed.
    The challengesBetter management of staff by setting the correct expectations and measurements. The support given to staff so be more effective rather than just being prompt.
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