Giordano
    (30 reviews)

    Company Reviews

    Working at Giordano

    4.130 ratings in total
    5
    12
    4
    12
    3
    4
    2
    1
    1
    1
    77%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(30 ratings)
    Career development
    3.7(30 ratings)
    Benefits & perks
    3.5(30 ratings)
    Management
    3.8(30 ratings)
    Working environment
    4.0(30 ratings)
    Ratings for Giordano are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 30 reviews sorted by most recent
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    4.0
    Customer Service Associate
    May 2023
    Selangor3 to 4 years in the role, current employee
    Healthy environment .
    The good thingsWorking hours 45hrs/week - you can clock in 10pm and clock out at 2pm or else clock in 6pm , clock out at 10pm if you have extra hours.
    The challengesI think its only because of salary , since the work still can manage if you keep practice
    4.0
    Customer services
    Nov 2022
    Less than 1 year in the role, current employee
    you need to learn sew
    The good thingshigh of tolerance and dedication of staff
    The challengesSmall amount of comissen and salary
    5.0
    Women's
    Sep 2021
    Kuala LumpurLess than 1 year in the role, former employee
    Environmental friendly
    The good thingsThe store has good environmental, trend setter and transformed for the future generation
    The challengesNeed to serve customers with pleasing attitude towards the need of trend satisfaction
    5.0
    Sales person
    Jun 2019
    Less than 1 year in the role, former employee
    A few experience can develop a good working ethics,
    The good thingsour employers are kind and generous.
    The challengesI have to face various attitude of customers that sometimes can make us feel stress.
    1 person found this helpful
    5.0
    customer services assiote
    Oct 2018
    3 to 4 years in the role, current employee
    as a staff know what’s company want to archive target sales per month
    The good thingsbecause a good teamwork,friendly to customer,easy looking for sales everyday depends on target store one month.try push customer about our promotion store and good skill in customer services.And improved my skill in customer services to archive target sales.
    The challengesthe reason i’m looking for new experiences in retailing and i needed improved my experiences included my skill in customer services.eventhough i have 3 years working in this company and not to much others experiences.But i’ll know my experiences will be sharing my knowledge and experience to improve sales.
    1 person found this helpful
    4.0
    Sales promoter
    Sep 2018
    1 to 2 years in the role, former employee
    sales asistant hard working , customer serve , greeting and more
    The good thingsalways saling up
    The challengesmore about customer and salling up sales
    4.0
    Customer service associate
    May 2018
    Good company policies.
    The good thingsworking individually and group. sometimes learn more and more to gain knowledge.
    The challengesshop cannot close on public holiday
    4.0
    Customer service associate
    Apr 2018
    Less than 1 year in the role, former employee
    great working experince
    The good thingsMy managers guide and teach me on how using the software and payment terminal machine to make payment and key in data. They also guide me to be more confident and improve my communication skills. The managers also guide and trained me on how to set up a excellent visual management and shop arrangement. They teach me on how to do alteration. My managers also promote and practice team work spirit and punctuality. They also care about the staff if the got some problems whether it is related to work or not.
    The challengesit is hard to apply leave
    1 person found this helpful
    4.0
    Customer service associate
    Apr 2018
    Less than 1 year in the role, former employee
    Great working environment
    The good thingsi gain knowledge on how to use the debit/credit machine, key in data and altering pants. my managers also guide me in how to arrange the clothes and set up visual manage in our shop so that it will attract customers to come to our shop. My managers also promote and practice team work spirit and punctuality in our workplace. My managers also care about their staff performance so that all staffs have the same good performance. They also be a good listener and always share their idea with staffs. they also does not encourage staff to take overtime.
    The challengesit is hard to apply for a leave.
    1 person found this helpful
    5.0
    Confirm staff
    Feb 2018
    Less than 1 year in the role, former employee
    It's a good place to develop your team working,patient,polite and responsibility.
    The good thingsThe salary is good things for the first time experience.
    The challengesAccept any responsibility for your mistaken to your customer comment about stock or new product.
    5.0
    Customer service associate
    Feb 2018
    3 to 4 years in the role, former employee
    Awesome
    The good thingsThey help me a lot, very friendly, cheerful and they have a good teamwork.
    The challengesI did enjoy everything.
    4.0
    Retail sales assistant
    Oct 2017
    5 to 6 years in the role, current employee
    Teach me about customer service
    The good things-Time and shift -Company make more training for staff -learning many thing for this company
    The challenges-Staff attitude -enviroment at shop
    5.0
    Human resources assistant
    Aug 2017
    Less than 1 year in the role, former employee
    As a cashier and promoter
    The good thingsCan communicate well with others worker, share the opinion how to treat customer well, learn how to use the computer for checking the price or check the stock at others branch, check all the stock, learn how to sew the pants, greeting when customer get into the shop
    The challengesEvery night shift must report to the supervisor the amount of sales and the target of the sales
    4.0
    General worker
    Jul 2017
    3 to 4 years in the role, current employee
    Nothing impossible if you want something in your living.
    The good thingsThanks a lot to GIORDANO (M) SDN BHD, Lots of experience and knowledge of sales, payment counters, advertisement on sales promotions and even more familiar with customers who come to shopping. A lot of the knowledge and experience I learned in terms of people's lives as well as familiar ones. I'm grateful and grateful because this is where my life changes. The experience I have served here will make me more productive with the career I want.
    The challengesNot bad, just I want to try new experience.
    5.0
    Store managers
    Jun 2017
    7 to 8 years in the role, former employee
    Good
    The good thingsLearn a lot from A to Z and the whole process in term of business,profit and company vision ,sharing all knowledge for junior staff that will be coming person in charge,team work and often aiming the best result to company .
    The challengesChamllenge come when sales not in expectation and we have do something to get the sales but it's ok for me to learn how to make fast decision to ensure everything good especially sales
    1.0
    Marketing executive
    May 2017
    Less than 1 year in the role, current employee
    Messy Management
    The good thingsGood to self learning and deal with third party. No office political but more on gossips
    The challengesMessy management structure. 1 person doing 2/3 roles works but taking 1 person salary. No transparency. Less benefit and allowance. No challenging. All are stick at the comfort zone. No opportunities for career development.
    3 people found this helpful
    5.0
    Customer service associate
    May 2017
    1 to 2 years in the role, current employee
    Making sales and achieve shop target. Get good team at shop.
    The good thingsYes.. im very happy working here because have good team to achieve company goal.
    The challengesGet new challenge to handle customer when having a problems.
    5.0
    Customes Service Associate
    Apr 2017
    1 to 2 years in the role, current employee
    I got a lot experiance which i how do a VM, update sales, archive target, admin, excellent customer service
    The good thingsThe good thing is, for me this compony like a one stop center that I can learn so many side about apparel retailing from A to Z
    The challengesThe challenges is to face a lot of tourist customer that cant speak in english. But however hard to comunicate with them, I have and I apply my own skill to make sure the customer buy something.
    1 person found this helpful
    5.0
    Customer service
    Mar 2017
    Less than 1 year in the role, former employee
    serve customer in a good manner
    The good thingsServing my customers and satisfy them by exceed their needs . Good colleagues and best working environment . For an enjoyable and patient character this work wouldn't be stressful . Enjoying work .
    The challengesHandling some customers maybe hard but if we have the patience we can win them .
    5.0
    Retail sales assistant
    Nov 2016
    Less than 1 year in the role, former employee
    teach me for the first time how to manage the products.
    The good thingschallenge environment superb supervisor and manager that have done teach me from zero to 90% role and all about new and old products in this comp. I hope it will be one benefit for me to realise my experience in sales industry and so onn
    The challengesfor sure..I must face to face with variable attitudes on ur customer...
    4.0
    Customer Servic Associate
    Oct 2016
    1 to 2 years in the role, former employee
    Great company to join for good sales experience.
    The good thingsGood Management and the freedom of self development.
    The challengesDifferent customer requirement
    4.0
    Customer service associate
    Oct 2016
    1 to 2 years in the role, former employee
    GOOD EXPERIENCE FROM MY COMPANY
    The good thingsThis company have good environment, teamwork, and senior in this company always help me to do my work.
    The challengesto achieve target sale because Malaysia have economy crisis right now
    4.0
    Customer service associate
    Apr 2016
    Less than 1 year in the role, current employee
    many thing learn working with Giordano
    The good thingsi like to meet many people, i know how to deal with customer. Giordano have really good work environment, all staff friendly and ready to help the new learners.
    The challengesmy team have to achieve target sale, i have to face many type of customer and many behavior. i have to be friendly to all customer to make them buy Giordano collection.
    1 person found this helpful
    3.0
    Sale Assistat
    Jul 2015
    Less than 1 year in the role, former employee
    Giordano Inside Out
    The good thingsU will get expose to retail and sale industry. They will teach u from basic stuff such as how to fold t-shirt to advances likes how to take measurement and do alteration. If u are looking for an experience and want to develop your skills in retail, this is definitely one of the place.
    The challengesThey are lack in security issues. There are no sensor tag on each of the garments. So it is your duty as sale assistant to watch out every movement in the shops. When shops get busy, u will find a little bit trouble to keep an eyes and serve clients at the same time. Worst part is ,u will be responsible for any loss of any item.
    3.0
    area supervisor
    Jul 2015
    9 to 10 years in the role, former employee
    salary very low
    The good thingsgood relationship with other department staff. good company strategy.
    The challengesnot enough merchandise to support. target too high and hard to get commission
    3.0
    Senior Retail Staff
    Jun 2015
    3 to 4 years in the role, former employee
    Review
    The good thingsWorking as family and supportive Supervisor.
    The challengesVery low salary and delaying bonus pay out to ensure staff will stay working.
    2.0
    Senior customer sales associate
    Jun 2015
    3 to 4 years in the role, former employee
    Overview of Giordano Singapore
    The good thingsWhen working with the nice and helpful co-worker.
    The challengesVery Challenging for some of the outlets especially those residential shop to achieve higher sales target which set by HOD of the company. Always have the pressure from sales management team. High labor turnover rate.
    4.0
    Retail assistant
    Jun 2015
    1 to 2 years in the role, former employee
    Big Family
    The good thingsTeamwork,commitment,responsibilities
    The challengesPOS system, accuracy, communications
    3.0
    Customer service associate
    Jun 2015
    1 to 2 years in the role, former employee
    sales person
    The good thingsWorking time
    The challengesSalary
    5.0
    Business & development executive
    Jun 2015
    Good and well organized company. Clear direction and guidance from Top management
    The good thingsColleagues and open communication. sound rounding byYoung and energetic people. Always given different challenges and career development. Multi tasking had made me to work maturely and knowledgable not only at own department
    The challengesHigh living expenses compare to the low salary range is challenging and the main reason of quiting.
    1 person found this helpful
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