H&M
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    H&M
    (77 reviews)
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    Company Reviews

    Working at H&M

    4.277 ratings in total
    5
    32
    4
    34
    3
    10
    2
    0
    1
    1
    95%
    Rate salary as high or average
    94%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(77 ratings)
    Career development
    4.1(77 ratings)
    Benefits & perks
    3.9(77 ratings)
    Management
    3.7(77 ratings)
    Working environment
    4.3(77 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for H&M are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 78 reviews sorted by most recent
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    most recent
    3.0
    Sales Adviser
    Mar 2024
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    A really good experience to kick start a career in retail.
    The good thingsThe environment and colleagues are super fun.
    The challengesSalary offered is too low.
    5.0
    Sales advisor
    Oct 2023
    Less than 1 year in the role, former employee
    Great jobscope and nice environment
    The good thingsThe working environment is great, you do have work life balance even though you need to work on weekend or public holidays.
    The challengesNeed to adapt fast with the jobscope.
    5.0
    Sales advisor
    Jul 2023
    Very work/life balance company
    The good thingsGood enviroment,Good management, Good colleague, Good life balance, Good career
    The challengesalways busy, visited by customers every day and always faced with fussy customers
    4.0
    Sales advisor
    Jun 2023
    3 to 4 years in the role, former employee
    Opportunities to have a good career
    The good thingsYou can grow from part-time to manager to HR if you really looking forward for your career
    The challengesNeed to be very strong in leadership
    5.0
    Department Manager
    Aug 2022
    9 to 10 years in the role, current employee
    The place that i learn a lot of things
    The good thingsThe career developments that i had was memorable
    The challengesWhen too long work for a company can feel the vibes and environment is different year by year and sometimes need to challenges my self to go for others
    5.0
    Sales advisor
    May 2022
    1 to 2 years in the role, current employee
    The environment at h&m is good
    The good thingsHave a lot of opportunity to grow
    The challengesDealing with customer
    4.0
    Sales advisor
    Apr 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Great experience for fresh graduates
    The good thingsGood environment. Supportive team members
    The challengesHeavy workloads especially on festive season.
    4.0
    vm
    Mar 2022
    5 to 6 years in the role, former employee
    Fun & the company practice values
    The good thingswork as one team to achieve goals. Enjoy & have fun when do works. Last but not least, work life balance.
    The challengesIs to hard to growth the career. Because to many steps have to faced. The salary is far behind than other competitor. I mean for my position.
    4.0
    Logistic staff
    Aug 2021
    1 to 2 years in the role, former employee
    Good Company to work with
    The good thingsDiversity, respect and good people around
    The challengesRight leadership needed for this good company
    4.0
    Sales advisor
    Jun 2021
    Not too bad if you want to work as a Part timer
    The good thingsthe environment is very nice. Everyone is so friendly and welcoming
    The challengesinstructions are a bit unclear and you have to understand most things by your own self using your own logic.
    1 person found this helpful
    5.0
    Sales advisor
    Apr 2021
    1 to 2 years in the role, former employee
    The company concern about staff
    The good thingsEasy to grow of the position level and gain the new experience
    The challengesFacing the customer behaviour and bias of managament among employee
    4.0
    Manager
    Feb 2021
    5 to 6 years in the role, current employee
    Good experience and nice environment
    The good thingsH&M help me a lot in growing my confidence level and my communication skills as i have to interact lots of people and help them solving their needs
    The challengesFacing different type of person and attitude. Need to be more patient in terms of handling customers
    4.0
    Sales advisor
    Sep 2020
    3 to 4 years in the role, former employee
    I believe I’m capable of delivering maximum result. I’m a fast learner and possesses multitasking skill.
    The good thingsThe environment is really good .
    The challengesThe challenging part handling different type of customer.
    5.0
    Sales advisor
    Jul 2020
    Less than 1 year in the role, former employee
    Great customer service experience.
    The good thingsGet to learn new things every day. All the staffs are great and very helpful. The employers are also very approachable and helpful.
    The challengesThe main challenges are to meet customer's expectations.
    5.0
    Sales advisor
    May 2020
    Less than 1 year in the role, former employee
    Must be discipline and take care your ethics
    The good thingsAll employees are awesome and frendly
    The challengesI enjoy work with h&m
    5.0
    Sales advisor
    Jan 2020
    Less than 1 year in the role, current employee
    rewarding
    The good things- friendly and transparent environment - professional, rational & understanding line of management
    The challenges- having to please irrational customers and satisfy their demands
    4.0
    Sales Advisor
    Jan 2020
    Less than 1 year in the role, former employee
    Work in H&M retail have exposed me to the skills practice in customer service, management, time management and highly self motivation in real workplace
    The good thingsSelf management Build self confident facing real customer all over the world Self focus on job Practice to be the Best Honest and respect teamwork Be punctual Learn multilanguage Good skill in customer service Computer practice as well
    The challengesTime Customer attitude Fully understand job scope Handling different level from different class of people Strict and high expectation from high level department to all staff
    4.0
    Sales advisor
    Aug 2019
    1 to 2 years in the role, current employee
    Comfortable
    The good thingsthe team was amazing & fun!
    The challengesDepending on the season/festivities workload can be overwhelming & skills such as multitasking and team players can be put in good use
    4.0
    Sales assistant
    Aug 2019
    1 to 2 years in the role, former employee
    Great
    The good thingsIt was a really fun environment, perhaps the best working environment I have ever experienced. The staff were great, we learn and help each other to grow. The managers really support their staff to grow.
    The challengesThe workload and the task given to each staff is definitely tough and overload.
    5.0
    Sales assistant
    Jul 2019
    Surrounded with friendly colleagues and work in one team
    The good things-Fast learning working with team -Working with team work -Friendly colleagues -Gain more experience in retail store
    The challenges-Have many things to do in one time -Tired and heavy duties -Have so many things to handle -Rushing and restless sometimes
    4.0
    Retail Associate
    Jul 2019
    Positive colleagues to keep the good vibe going
    The good thingsManagers are always helpful and guidance is always provided. Colleagues are always positive during work.
    The challengesWorking timing could be till late midnight due to large amount of work to clean up.
    4.0
    Sales advisor
    Jul 2019
    1 to 2 years in the role, current employee
    Good environment
    The good thingsThe Best things working in this company is that, this company have the spirit and teamwork to lead the number one in fashion industry.
    The challengesThe challenges that I have in working in this company that we have to set our mind in Mentally and Physically Strong.
    5.0
    Sales Advisor
    Jun 2019
    Less than 1 year in the role, former employee
    Good place to start learning about Retail Fashion
    The good thingsEverything. I love how they divide 8 hours of working. two hours in fitting room, sales floor, cashier and store room. I love how our seniors taught us to do our routines. Even if you don't have any retail experiences, the seniors will teach you step by step. just ask anything if you don't know or not understand. my store manager that time very supportive, you literally can become expert working here.
    The challengeslong hours. but the pays high too.
    4.0
    Sales Advisor
    Jun 2019
    1 to 2 years in the role, former employee
    good company
    The good thingslearn new things
    The challengesyour confidence level will increase.
    4.0
    Salesman
    Jun 2019
    I would like to work in the apparel shop just like h&m or anything else
    The good thingsThe staff the was very kind hearted and helpful
    The challengesNothing tough but the environment kind great that makes me want to work there
    5.0
    Department Manager
    Jun 2019
    3 to 4 years in the role, former employee
    Fun and great working evironment
    The good things2 day off in a week
    The challengesDaily, weekly and monthly task that you need to complete with short dateline
    4.0
    Sales advisor
    May 2019
    3 to 4 years in the role, current employee
    The only way to keep moving forward is to focus on results. I am committed to adding value and supporting operations to deliver an exceptional customer experience.
    The good thingsThey have their own way of presentation, routine and very organized.
    The challengesIt's hard to grow.
    3.0
    Sales assistant
    Mar 2019
    CUSTOMER SERVICE
    The good thingsLEARN A LOT OF THINGS
    The challengesALWAYS DO CUSTOMER SERVICE
    3.0
    Head of department
    Mar 2019
    1 to 2 years in the role, current employee
    IT was okay.
    The good thingsThe working environment, there is always something to do so you are never bored.
    The challengesBetter Salary and attendance allowance would be nice.
    4.0
    Clothing
    Mar 2019
    the experience I've had as long as I work is a way to get acquainted with customers besides that I'm also diligent about how to serve customers with good service then I also want to find a new working experience such as H & M as I am very interested in going into the field about fashion and I hope I can further develop the experience I have with the work I am passionate about
    The good thingsThe good thing about working in here because it can get me gain some new experience and i can express all my knowledge about how to be more friendly with my environment and customers
    The challengesThe challenge working in here we must know how to achieve our monthly sales target and know how to manage to keep this company keep moving forward with throughout so many challenge
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