Holiday Tours & Travel Group
Write a review
    Holiday Tours & Travel Group
    (27 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Holiday Tours & Travel Group

    4.127 ratings in total
    5
    12
    4
    10
    3
    3
    2
    1
    1
    1
    88%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(27 ratings)
    Career development
    3.7(27 ratings)
    Benefits & perks
    4.2(27 ratings)
    Management
    3.7(27 ratings)
    Working environment
    3.7(27 ratings)
    Diversity & equal opportunity
    1.0(1 ratings)
    Ratings for Holiday Tours & Travel Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 27 reviews sorted by most recent
    Sort by
    most recent
    3.0
    not saying
    Apr 2025
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, former employee
    If you are lucky u will be working under the right manager that will guide you the right way and also will give you the chance to growth. If the other way the manager dam clever to talk but will restrict you from growth. Anyhow they will not be with the staff side even you have all the prove that your manager is not responsible.
    The good thingsMedical claim Friendly staff
    The challengesThe management keep changing it effected the company badly setting direction which only focus on numbers & data not on gaining profit Working with the manager with no experience or background
    1 person found this helpful
    5.0
    IT Technical Officer
    May 2023
    former employee
    Was the best job I ever had
    The good thingsGreat coworkers Amazing boss Work environment had a perfect balance Learning something every week
    The challengesHad nothing that I did not like, till this day this was one of the best experience I ever had working
    3.0
    Program Management
    Jan 2023
    1 to 2 years in the role, former employee
    Good management but bad manager
    The good thingsMotivation talk and seminar
    The challengesLow quality manager but good management
    2 people found this helpful
    1.0
    Offier
    May 2021
    1 to 2 years in the role, current employee
    Skip do not consider
    The good thingsNormal industry perks like travel, work life balance.
    The challengesEver since new management took over the company, it has gone from bad to worse.
    1 person found this helpful
    5.0
    Operations officer
    Mar 2021
    Kuala Lumpur1 to 2 years in the role, former employee
    very systematic working enviroment
    The good thingsenjoyed working in systematic environment. had a chance to be in such a great team .
    The challengesthe journey to achieved yearly target is quite stressful
    5.0
    Assistance manager Web
    Feb 2021
    9 to 10 years in the role, former employee
    Company that is very impress and tecnoligy
    The good thingsWork-life balance and friendly colleagues
    The challengesCan be improved in Sales and Products. Considered strim into one source instead of multiple, to avoid overlapping.
    2 people found this helpful
    5.0
    Corporate travel consultant
    Nov 2020
    Seremban Negeri Sembilan9 to 10 years in the role, former employee
    Very friendly staff and good working environment
    The good thingsThe pay , incentive and field trip are excellent!
    The challengesAlways change of SOP .
    5.0
    Executive
    Jul 2020
    3 to 4 years in the role, current employee
    Work life balance is applied here. CEO is very friendly. Your ideas and opinions is always appreciated
    The good thingsGood teamwork. This is a place to grow. Everyday you may face new challenges. WFH is allowed.
    The challengesFast pace working environment. New technologies is always welcome. However you need to consider the security and return that you can give to the company
    2 people found this helpful
    4.0
    Sales advisor
    Jul 2020
    1 to 2 years in the role
    Friendly environment
    The good thingsIT infrastructure is well establish. Well establish company for its industry
    The challengesAs big company, working for career advancement may takes year
    4.0
    ASSISTANT TICKETING OFFICER
    Jun 2020
    1 to 2 years in the role, current employee
    Absorbed great experiences with great people !
    The good thingsLearning many things here, good working environment and good management.
    The challengesWhen it comes to peak and high season the company will go to super duper busy!
    5.0
    Internship student
    Jul 2019
    Less than 1 year in the role, former employee
    I learn abundance of experience here and the staffs are very helpful!
    The good thingsOther staffs helpful and supportive in teaching me how to do all the tasks in the office. The first month i learned to acknowledge the tour packages that this company offering. Then, i was given training on how to calculate costing and other needed skills. I learn many new things like how to fill up the visa application and how to do travel insurance. This requires much understanding and the steps are pretty tricky but i managed to jot down notes on the steps so i can remember better. Working environment is so productive and i learn to strive doing better and better everyday. I am thankful that i am surrounded by nice and supporting people.
    The challengesOne of the main challenges for me is using the Sabre. However, i managed to solve this by practicing on how to use it. Plus, few of the staffs guide me on how to use it and even teach me few tricks to search the prices faster. I was uncomfortable at first but then i feel at ease as i able to overcome this challenging software.
    3.0
    Branch head
    Jun 2019
    3 to 4 years in the role, current employee
    Incohesive working environment
    The good thingsThe benefits and exposure to many learning tools
    The challengesWithout any proper guidance and require mostly self discovery
    5.0
    Program Manager
    Jun 2019
    5 to 6 years in the role, current employee
    Best in industry
    The good thingsThe wellfare and management support
    The challengesThe deadlines and directions
    4.0
    Travel Consultant - Reservation
    Oct 2018
    Good experience and life lesson
    The good thingsLearn a lot of product knowledge and planning skills. Colleague tried their best to assist the new trainee even though they have very little time. Make a lot of bookings, tour planning, company annual party, public holiday, meeting with the suppliers to brief their new products. Birthday leave is a bonus. Overall good enough to build your future career.
    The challengesSome colleagues are full of ego, hard to maintain your position if you have them next to you and not helping you at all when you are in a critical situation. Sometimes it's frustrating if the customer always make some changes the plan when you have completed their travel plan. Commission based on yearly but not monthly. Overload works sometimes and had to go back home really late.
    1 person found this helpful
    5.0
    Senior Operation
    Jun 2018
    5 to 6 years in the role, current employee
    Challenging
    The good thingsBonding among the colleagues
    The challengesToo much project and short-handed of experience operation
    1 person found this helpful
    4.0
    Ticketing officer
    May 2018
    3 to 4 years in the role, former employee
    Handle airlines reservation & ticketing,Handle and reservation, including hotel accommodation, and other related tasks,Handle visa application,Maintain good relationship with clients
    The good thingsExtremely personable worker with strong social skills who works well in team environments.organization to achieve the best performance as to outclass its competitor in the industry.
    The challengesPretty stressful .
    5.0
    IT technical support
    Mar 2018
    3 to 4 years in the role, current employee
    Great place to collect experience
    The good thingsManagement really appreciate employee
    The challengesThe internal users
    1 person found this helpful
    5.0
    Assistant Sales manager
    Jul 2017
    comment
    The good thingsthe people around here
    The challengesnone
    5.0
    Tour Operations Officer
    Mar 2017
    1 to 2 years in the role, former employee
    Best Tour Company
    The good thingsTravel and passion of giving information about Tours to customers
    The challengesThere are many challengers learned
    4.0
    IT Web Support Assistant
    Dec 2016
    1 to 2 years in the role, current employee
    With the experience I gained, lead me to become more informative with the certain product .
    The good thingsGood relationship with between coworkers and superiors .
    The challengesTreat all colleague with fair .
    4.0
    not saying
    Oct 2016
    5 to 6 years in the role, current employee
    Love travel
    The good thingsQuality trainings, superiors involvement, cool staff lounge, perks and benefits, recognition and respect from industry
    The challengesUnable to think outside the box, traditional
    4.0
    Account / Admin Officer
    Oct 2016
    3 to 4 years in the role, former employee
    I have experience in Account
    The good thingsi learn something about this company, example : Travel, Ticket & Etc
    The challengesWhen facing some issue with customer
    4.0
    Tour supervisor
    Oct 2016
    Kuala Lumpur9 to 10 years in the role, former employee
    very cheerful environment, friendly staff and fun
    The good thingsmeet a new friends, bonus, company trip, and ex-gratia every half year
    The challengesa lots of phone calls, handling emails and many thing to learns.
    2.0
    Account
    Apr 2016
    1 to 2 years in the role, former employee
    starting point
    The good thingslearn how to cook with the stress .
    The challengesfull of politic , supervisor is too selfish , don't share their knowledge ,even they know it ,the manager is hard to handle , they always listen to others and not believing in their staff .
    4.0
    Corporate sales manager
    Jun 2015
    5 to 6 years in the role, former employee
    Good staff benefit and lots of training
    The good thingsProvide good staff benefits i.e. birthday leave, company annual dinner trip within Malaysia & department annual trip. Besides, this company provides lots of motivation training to the staff i.e. self improvement class, in-depth product training if there is new product launch. Within same department colleagues are helpful and always there to support each other. Felt like a family working
    The challengesInter department should have more communication between each others. Many times i felt that individual department are not supporting each other but rather work as individually. Not much of collaboration between 2 different department.
    5.0
    Cusotmer Officer
    Jun 2015
    3 to 4 years in the role, former employee
    Travel Industry
    The good thingsEstablished & well known company in travel industry.Good place to enhance skill and place to promote. Quality product & Niche corporate clientele which may upgrade your standard as Customer Services. Good management with systematic approach. Very good benefit and recognition for handwork workers. Well balance of top management people toward staffs or co workers. Provide good benefit & incentives
    The challengesToo many products to learn & too many department. Due to Niche Corporate clients may stressful with high demand of standard of working. Short of man power in servicing department. Need to be efficient and fast moving attitude.
    2 people found this helpful
    4.0
    Operation - Supervisor
    Jun 2015
    1 to 2 years in the role, former employee
    team work
    The good thingshelp full, team work.. work they as a family.. nice environment to work
    The challengesChallenging when i get manager bossy. Quick difficult to handle her..
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Kuala LumpurSeremban District Negeri Sembilan