Ratings for Hotel Royal are shared as-is from employees in line with our community guidelines
Reviews
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2.0
HR
Jan 2020
Less than 1 year in the role, former employee
Need some improvements and changes
The good thingsThe good things i would say is i had manage to learn and handle how to over come two faces personnel in work life.
The challenges- poor management
- implementing changes
- poor superior support
5.0
Customer service
Sep 2019
I love it
The good thingsIt will make me know everything about the job
The challengesThe opportunity of getting job done
2.0
Guest service agent
Apr 2019
1 to 2 years in the role, former employee
Miscommunication
The good thingsLearn new things
The challengesMust able to handle overbook days since lack of staff
5.0
Front office assistant
Sep 2018
Less than 1 year in the role, current employee
Can improve your skills
The good thingsIm super enjoy it. You can improve your skills. Work as a team is important
The challengesHandling all guest in the same time
4.0
Banquet Captain
Mar 2018
Teamwork Spirit
The good thingsThe bond of all staff even management like a family. This kind of teamwork relation makes a super result for the company !
The challengesThere's no challenge at here. Customers service know how to satisfied the guest.
1.0
Account officer
Jan 2017
Less than 1 year in the role, former employee
not related on my study
The good thingslearning new account experience, telemarketing, multi work task
The challengeslearning from basic account
5.0
Guest service agent
Oct 2016
1 to 2 years in the role, current employee
Great Team Work
The good thingsFriendly Staff & Management
The challengesNeed To Work With Old And Exprience Staff
5.0
Kitchen helper
Oct 2016
good working environment
The good thingsthe teamwork and good staff
The challengeseverything is okay
4.0
Guest service assistant
Jul 2015
Great
The good thingsThe environment and the staff very friendly
The challengesVery tough job during high occupancy when international guest check in at this hotel.
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