Huacomm Telecommunications Engineering
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    Huacomm Telecommunications Engineering
    (12 reviews)
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    Company Reviews

    Working at Huacomm Telecommunications Engineering

    4.512 ratings in total
    5
    8
    4
    2
    3
    2
    2
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    1
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    Work/Life balance
    4.2(12 ratings)
    Career development
    3.3(12 ratings)
    Benefits & perks
    3.5(12 ratings)
    Management
    4.0(12 ratings)
    Working environment
    4.0(12 ratings)
    Ratings for Huacomm Telecommunications Engineering are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 12 reviews sorted by most recent
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    5.0
    IT technical support
    Jan 2020
    Less than 1 year in the role, former employee
    Independent and skill of problem solving by your self
    The good thingsyou can explore and express your self by learn something new or out of your job scope by follow the IT staff on site company. You will have team to schedule your shift hour. Can improve the communication skill, by attend or first person that will explain to end user about the case and issue their face, try to explain clearly the solution and causes of issues by using simple sentence IT
    The challengesYou will have limit to access the system, and problem cases. This will make your self have limitation in process to learn new staff and skill. There you must express and explore your self for trust and gain of knowledge about helping other, indirectly you can improve skill and knowledge, and save time of pending case
    4.0
    IT support
    Jan 2020
    Less than 1 year in the role, former employee
    Not much to learn as intership
    The good thingsGood allowance for intern. The supervisor really care for their internship student. Free food.
    The challengesThe only challenge is to not to bore myself as there is not much to do. Need to find something to do to keep myself busy.
    5.0
    IT support Tier 1
    Dec 2019
    Less than 1 year in the role, former employee
    This company gave us a real network working environment as Tier 1 Support
    The good things- Providing support for network system at company clients base. - Work life balance. - Opportunity to improve communication skills. - Got free meals and transport allowance. - Learn to be a responsible person. - Formal working environment (Formal attire).
    The challenges- Have to work independently without guidance, but if there are heavy things we need to refer to Tier 2 support. - Its quite a challenge for me personally, when I need to be formal to contact the client IT Department and Tier 2 Support (if there is any problem regarding the network).
    1 person found this helpful
    5.0
    Tier 1 Support
    Aug 2019
    Less than 1 year in the role, former employee
    Great place to extend multiple individual skills.
    The good thingsAs Tier 1 support, are place in client site which is 5 star hotel. Are provided with free food serve. Tier 2 staff also support and guides if any problem arise. Flexible time table.
    The challengesLong hours of rotational shift work. Must adapt to new environment which work in multiple department.
    2 people found this helpful
    3.0
    IT support
    May 2019
    Amazing
    The good thingsLearning how to troubleshoot wifi in Sunway Resort Hotel and Spa. The It staff is helpful and generous to supervise and teach the skills required to troubleshoot AP.
    The challengesThe equipment provided to fix any internet problems is inadequate, we need to ask Sunway It staff for cable tester as it is not provided. The computer provided lag and make it difficult to send daily report.
    2 people found this helpful
    4.0
    IT Support (Intern)
    Jul 2018
    Less than 1 year in the role, former employee
    12-hour shift as interns
    The good thingsEmployers treated us fairly Made sure interns were taken care of No overtime, as 12-hour shifts are the limit Was exposed to professional environment Given training on various software to monitor internet
    The challengesHad to adjust to 12-hour shifts, day and night Had to learn how to communicate with international clients
    5.0
    T1 Support in Hotel
    Apr 2018
    Less than 1 year in the role, former employee
    Many experiences and I have improved with my communication skills with English language to communicate with the guest hotel
    The good thingsFree meals and have a good working hours and days. Got a new environment and get new friends with the staff hotel.
    The challengesNeed to be independent and alone during working. Need Communication skills to interact with the other peoples.Working during weekend with shift.
    5.0
    Broadband Support (Intern)
    Dec 2017
    Less than 1 year in the role, former employee
    I have learnt on how to troubleshoot router and switch for internet problem
    The good thingsI got free meals and also transportation allowance for my internship
    The challengesI need to communicate in English with staff, guest and management.
    3.0
    IT Support
    Sep 2017
    1 to 2 years in the role, former employee
    Good
    The good thingsGet knowledge about working experience
    The challengesTo think indepedent
    5.0
    Internship
    May 2017
    Less than 1 year in the role, current employee
    Tremendous experience to collect.
    The good thingsFlexible working day.
    The challengesConfronting various kind of customers. Require average technical skill related to internet network.
    1 person found this helpful
    5.0
    Network support engineer
    Feb 2017
    Less than 1 year in the role, former employee
    eyes openning and good experience.
    The good thingsIt introduced me to the world of Hotel Management and IT. Independent and quick learning are needed to work in this company. Good allowances like hotel foods, and free accommodation. Besides that, you are technically work for 2 different companies, 1 which is Huacomm and 2 is the hotel that has partner with the company. It also provides good environment to develop soft skills such as communication and etc.
    The challenges- Shift working style and bad co-workers that sometimes may not show up during his/her shift time. (internal communication problem). - Long working hours such as 12 hours a day but it was fine as the work really start during the peak hours. - Lacks of manuals or clear instructions on what can or cannot do. - Miscommunication between 1 department to other in the Hotel itself may sometimes heat the working environment. (external communication problem).
    5.0
    Network engineer
    Feb 2017
    5 to 6 years in the role, former employee
    Good
    The good thingsNeed time to getting up the role, position and salary
    The challengesincrement
    1 person found this helpful
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