Company Reviews

    Working at I-City Properties Sdn Bhd

    3.825 ratings in total
    5
    9
    4
    9
    3
    3
    2
    1
    1
    3
    80%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(25 ratings)
    Career development
    3.7(25 ratings)
    Benefits & perks
    3.2(25 ratings)
    Management
    3.2(25 ratings)
    Working environment
    4.0(25 ratings)
    Ratings for I-City Properties Sdn Bhd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    most recent
    3.0
    Administrative assistant
    Oct 2023
    Shah Alam SelangorLess than 1 year in the role, former employee
    Daily life working in I-City
    The good thingsEnvironment are good and best view of Shah Alam City.
    The challengesChallenges to working in this company is hard to find the basement parking for the first time as a new joiner. Also, no hos in toilet.
    3.0
    Marketing department
    Aug 2023
    Less than 1 year in the role, former employee
    Give a many input with new experience in management
    The good thingsThe environment that job place very nice and easy to adapt with new friends with a circle positive.
    The challengesThe challenges is how we want to give a good service for customer with our product.
    3.0
    Part Time Promoter
    Sep 2022
    Less than 1 year in the role, former employee
    Work for gain experience
    The good thingsAble to learn about different cultural from different country and verbal/non-verbal communication with customer.
    The challengesThe challenges were many. but, i still remember the most challenging was to communicate different language that I'm not expert in. A lot of hand gesture or non-verbal communication with foreigner/tourist.
    4.0
    Maintenance engineer
    May 2022
    Less than 1 year in the role, former employee
    electrical and mechanical maintenance team
    The good thingscan have a lot of new knowledge
    The challengesneed a strong mind to work here
    4.0
    Leasing Assistant
    Apr 2021
    Shah Alam Selangor1 to 2 years in the role, current employee
    Masscomm to Property not in my list at all
    The good thingsWell, such a great experience especially when you dont have any background! Everyday is learning day!
    The challengesChallenges is everywhere! But how you wanna tackle it, so I guess its up to you!
    1.0
    FM
    Aug 2020
    1 to 2 years in the role, current employee
    Depatment problem and PIC
    The good thingsGot side income and make money
    The challengesPeople like to talk big..only can survive here, please go out and see the world, I think surrounding enough
    1.0
    Project
    Aug 2020
    Shah Alam Selangor1 to 2 years in the role
    Politic and no future
    The good thingsSome colleagues friendly and helpful
    The challengesNeed to find fault between each department. Own playground life style
    1 person found this helpful
    5.0
    Theme Park Assistant
    Aug 2020
    1 to 2 years in the role, former employee
    Self improvement of communication skills
    The good thingsThe exposure to engage with different customers from various countries.
    The challengesThe monthly target sales for each attractions in theme park.
    1 person found this helpful
    4.0
    Operation team
    May 2020
    Less than 1 year in the role, former employee
    Great exposure for your communication skills.
    The good thingsMy ex-supervisor was a good motivator during the rough times.
    The challengesYou will face different SOPs everyday by your supervisor based on yesterday report because each day you will see different type of customers with different type of behaviors which this is the reason why the SOPs changed time to time. So, you need to be adaptable with it.
    4.0
    Public relation and Business Development
    Jan 2020
    Less than 1 year in the role, former employee
    I had a wonderful memories working with i-City, i have gained priceless experiences and knowledges
    The good thingsI appreciate every single knowledge in my internship period and i have grown from a typical student with no exposure to someone who is able to handle a lots of things by myself. I have given opportunities to work for the company especially for the business development, and being able to interact with local influencers which add value to my personal social network. After all, I am really grateful and not regret all the challenges posed to me, thus I am always ready to accept all the upcoming difficult tasks.
    The challengesThe main obstacles that I have faced was always task handling skill. I have given many different tasks very single task and ensure each of them was completed properly and effectively.
    1 person found this helpful
    1.0
    customer services cashier
    Nov 2019
    3 to 4 years in the role
    i city was a good company for working and find some experience
    The good thingsenhance my confidence level when dealing other people control our temper when dealing with people
    The challengesfacing with other people
    5.0
    Admin manager
    Sep 2019
    3 to 4 years in the role, current employee
    Good knowledge and experience
    The good thingsGood manager and staff
    The challengesNeed to be patience and good to handle the owner/tenant
    5.0
    Cashier
    Mar 2019
    1 to 2 years in the role, former employee
    Friendly staff & well entertains
    The good thingsFrenly talk to customer
    The challengesFacing customer lots of foreigner customer & before purchase tickets have to explain about the rides & attractions.
    5.0
    MIS Intern
    Feb 2019
    Good place to grow and expand your skills
    The good thingsExcellent working environment and lots of learning opportunity. Company involves in many different fields and aspects where it could broaden your experience.
    The challengesThe management of the HR could be improvised as they would only pay in checks for temporary staff/intern and this is troublesome from those who are from outstation.
    1 person found this helpful
    2.0
    operator staff
    Aug 2018
    Less than 1 year in the role, current employee
    Stressfull work with customer and boss
    The good thingsCreate new bonding of friendship between staff
    The challengesEntertain customer, too hard to explain the rules and regulation, ticketing system always changing make staff so hard to explain to customer, and then make customer so angry with staff meanwhile it is not our fault. Always confront with system problem, make an upgrade please, and not easy to apply leave meanwhile its important matter regarding families, cannot be tolerate anymore. So stressfull with everything.
    1 person found this helpful
    5.0
    Group leader
    Jul 2018
    1 to 2 years in the role, former employee
    preferred
    The good thingsmanager and supervisor are really care about their employees.
    The challengeshow to deal with a customer who is rude enough
    5.0
    Operator
    May 2018
    Good company to start your job
    The good thingsi like working at I-City because of their environment and the colleagues is nice and hardworking. Every morning, there would be a briefing session where we will tell what is not good happen yesterday and we will improvise it today.
    The challengesEvery company has their own challenges. We can not tell there is not. It is you who should change it into a \"fun thing during work\". As for Snowalk, our challenges is when we faced our Tourist. Not all tourist can understand our rules and regulations here. So you have to be patience while serving them. But Thanks to them, i manage to handle hard thing and day with patience.
    4.0
    Operation Staff
    May 2018
    Less than 1 year in the role, former employee
    The industrial training at the organization has met my expected goal. I-Ciy Theme Park is one of the element in tourism product where they provide entertainment. Apart from that, i-City also promote themselves as a destination. Throughout my studies, I
    The good thingsIn sum, the activities that I had learned during industrial training really are useful for me in future to face challenges in a working environment. Throughout the industrial training, I found that several things are important: Good communication skills. the ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in. Good communication skills will help get hired, land promotions, and be a success throughout your career.
    The challengesLack of staff in certain department. In any organization, there will always issues and problems occurred. Problems happened when there’s always lack of staff in the department. In the other way, if there is a staff resigned due to the dissatisfaction from the company, it will brought up the cause of lacking staff. Due to this problem, it will turn down the business process. For example, the process of preparing quotations will be stuck and cannot proceed to the next process because there is no one to handle it. Thus, the quotations cannot be send to the customers. To make it worst, customers will reject or cancel their bookings if they did not receive the quotation by time, perhaps they have found other place for their events.
    5.0
    Sales promoter
    Mar 2018
    Less than 1 year in the role, former employee
    They teach us how to handle work on a practical way, give us an experience on handlimg customer in many ways
    The good thingsthey explore us with many type of customer, give us the trust to handle customer, give us the trust to manage for a short term so that we can learn how to manage if we get a chance to supervise people in the future.
    The challengeslimited of section, the problem is the supervisor did not follow the rules at the contract so that its hard for us on the ride section can't change to the museum section and the museum section can't change to the ride section but according to the contract says can. Practical Student
    4.0
    Internship student
    Sep 2017
    Less than 1 year in the role, former employee
    Good place to gain experience
    The good thingsGood environment to work with Multicultural staff can get free excess parking to i-city
    The challengesMust work align with their objective
    1 person found this helpful
    4.0
    Admin executive
    Jun 2017
    Shah Alam SelangorLess than 1 year in the role
    Pros and Cons
    The good thingsSupervisor willing to teach, share their experience and care their employee. Work with a group of warm colleagues.
    The challengesDeals with different customer.
    5.0
    Assistant supervisor
    Jun 2017
    Less than 1 year in the role, current employee
    Low benifit
    The good thingsStaff
    The challengesCustomers problem
    4.0
    Operation executive
    Mar 2017
    Growing company in a strategic location.
    The good thingsVibrant working environment with lot of learning opportunity.
    The challengesEmployee benefits need to be reviewed periodically.
    5.0
    Recreation assistant
    Jan 2017
    Less than 1 year in the role, former employee
    Good working experience overall
    The good things1. On-time salary 2. Wide range of customers 3. Several different operation procedures able to be learned for one job
    The challenges1. Customers' attitudes and difficult demands 2. Less quality of tools/equipment for each section of theme park (lack of replacement)
    1 person found this helpful
    4.0
    admin assistant
    Aug 2015
    Less than 1 year in the role, current employee
    my opinion
    The good thingsbasically i enjoy working here..so many experiences that i gain..very friendly people around me..the head of department is rock..even though she always scold people but it is all about learn our mistake..that what i learn and become a very strong worker and form our mistake i chose to do well in what ever job that the management gave me..
    The challengesbanyak sangat management satu kali masa..bila buat kerja staff bawahan tidak tahu apa nak buat atau nak ikut siapa..bila staff bawahan buat silap, mereka salah kan staff tersebut kerana mengikut kata-kata management lain..then nama staff bawahan juga yang buruk not the management..one more thing is when deal with the customers..customers tent to fight us n never understand the situation
    1 person found this helpful
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