IBPO Group
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    IBPO Group
    (11 reviews)
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    Company Reviews

    Working at IBPO Group

    4.411 ratings in total
    5
    4
    4
    7
    3
    0
    2
    0
    1
    0
    91%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(11 ratings)
    Career development
    4.1(11 ratings)
    Benefits & perks
    3.5(11 ratings)
    Management
    4.0(11 ratings)
    Working environment
    4.5(11 ratings)
    Diversity & equal opportunity
    4.3(8 ratings)
    Ratings for IBPO Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 11 reviews sorted by most recent
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    4.0
    Account Assistant
    Jul 2024
    KL Eco City Kuala Lumpur1 to 2 years in the role, former employee
    A great place to grow personally and professionally.
    The good things1. Work-life balance 2. Friendly environment 3. Considerate and supportive managers 4. Given a good learning growth by seniors & managers 5. Average benefit (medical, claims, easy leaves application)
    The challengesPersonally did not face any hardcore challenges other than the ones that needed to be settled for personal and career growth.
    4.0
    Information Technology Infrastructure Engineer
    Jul 2024
    KL Eco City Kuala LumpurLess than 1 year in the role, current employee
    Overall I have a good experience with the all colleague and management.
    The good thingsGood work environment Many outdoor event Many good co-workers Dress code not strict
    The challengesNeed to take over works from the last staff but don't have proper hand over
    5.0
    Information Technology Manager Head
    Jul 2024
    KL Eco City Kuala LumpurLess than 1 year in the role, current employee
    Work hard and play hard
    The good thingsgood working environment, good co-workers and many team bonding event
    The challengesGet to learn new things and experience
    4.0
    Administration Role
    Jun 2024
    Bangsar Kuala Lumpur1 to 2 years in the role, current employee
    IBPO it is a good company to kick start your career
    The good thingsThe working environment
    The challengesNo free snacks & less benefits
    4.0
    Sr. Executive, Communications, PR & Media
    Jun 2024
    Kuala Lumpur City Centre Kuala Lumpurcurrent employee
    Overall a good place to expand your career and to learn to new skills.
    The good thingsGood work life balance
    The challengesStaff perks and benefits could be better in comparison to other companies
    4.0
    Executive
    Jun 2024
    Bangsar Kuala LumpurLess than 1 year in the role, current employee
    IBPO is an average/good company to work with.
    The good thingsGood work-life balance
    The challengesThere's not enough medical benefits, allowances and bonus. And I don't like the prorated annual leave system.
    4.0
    Assistant
    May 2024
    KL Eco City Kuala LumpurLess than 1 year in the role, current employee
    I love working here.
    The good thingsNice Working Environment
    The challengesFast-paced Working Environment
    5.0
    Customer Service Executive
    Feb 2024
    KL Eco City Kuala LumpurLess than 1 year in the role, current employee
    It is a company that values its workers and gives them an opportunity to do well and excel in the industry
    The good thingsA great work life balance, an opportunity to learn something new in the world of finance, a lot of fun events for us to participate in and its just a short walk to Abdullah Hukum station, making it very easily accessible for commuters.
    The challengesBeing new to the industry of finance, it was challenging in the beginning. Our trainers are very experienced and patient with newcomers and are able to answer any questions that we ask for IBPO products
    5.0
    Telesales
    Sep 2023
    Less than 1 year in the role, former employee
    Overall , this company has taught me about housing's knowledge that I never knew before
    The good thingsI have gained new knowledge about i-refinancing housing
    The challengesThe most challenging task when I was working here is whenever I want to ask about customer's details like their middle's identity card number and customer's birthday date to re-confirm either I have been talking to a right person through telemarketing's headphone
    4.0
    Team lead
    May 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Good learning from SME
    The good thingsGood company with ambitious boss
    The challengesCommission can be more attractive to keep staff
    5.0
    Telemarketing executive
    Aug 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Promoted to customer regarding Refinance House Loan & Debt Management and also educated customer house to reducing high commitment effectively
    The good thingshave fun environment, friendly collegues. More knowledge that can be learn. Teamwork is the most thing.
    The challengesNeed to hit numbers which (sales target). Sometimes it is challenging to obtain fussy customer
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