IMU Education
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    IMU Education
    (29 reviews)
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    Company Reviews

    Working at IMU Education

    3.729 ratings in total
    5
    12
    4
    5
    3
    6
    2
    3
    1
    3
    72%
    Rate salary as high or average
    69%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(29 ratings)
    Career development
    3.2(29 ratings)
    Benefits & perks
    3.6(29 ratings)
    Management
    3.1(29 ratings)
    Working environment
    3.7(29 ratings)
    Ratings for IMU Education are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 29 reviews sorted by most recent
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    most recent
    1.0
    Lecturer
    Oct 2023
    Bukit Jalil Kuala LumpurLess than 1 year in the role, former employee
    Contract position and wrong job position with wrong job scope
    The good thingsSatisfactory level of salary and benefits
    The challengesToo many challenges by the name of quality nowadays education industry torturing educators by no having a work life balance. Frankly to say long term effects will be getting sick and suffering.
    6 people found this helpful
    1.0
    A tired staff
    Jul 2023
    3 to 4 years in the role, former employee
    Not Recommended to Work Here
    The good thingsIf you are lucky, your colleagues can be very nice.
    The challengesNew management, unrealistic targets. Understaffed, overworked. High turnover, no sense of urgency in hiring. 2 person's job, 1 salary. Salary increment is way below the inflation rate. HR is well aware of staffs' displeasure based on conducted survey, but no improvement has been made so far. No work life balance.
    10 people found this helpful
    3.0
    Business system analyst
    Mar 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Very challenging environment
    The good thingsStaff benefits are really very attractive! Colleagues and users also friendly.
    The challengesOne man kicks for everything. Headcount for department is very limited (department size is quite small compared to other SME). Turnover rate for lead position is quite high which causing many department's direction changing time to time.
    3.0
    IT Help Desk Suport Officer
    Jul 2020
    Less than 1 year in the role, former employee
    Challenging work environment with stand work with different walks of life
    The good thingsThank you IMU Education for previously offered this kick start job opportunity for me for 9 months although I am not pregnant lady. Previously since from day one you teach, guide, and delivery your IT teaching and tips with tricks. Glad to learn and gain something throughout this 9 months which keen on PC/laptop Lenovo IBM/ Windows type of PC troubleshooting and its network issue. Hope you able to find a better candidate with in-depth IT know-how. Thank you...
    The challengesThe challenges face during the 9 months work exposure in IMU will be assist in setup and test microphone, Windows Update issue, Lenovo update issue (both hardware and software), troubleshoot student's laptop which are not Lenovo based but other IBM type machine (i.e. Asus, Acer, Dell, Toshiba, Alienware) and likewise Apple computers and tablets. Thank you Rayme and teammates for the help for this 9 months period during before and while Covid-19 pandemic period.
    2 people found this helpful
    5.0
    admin exec
    Apr 2020
    1 to 2 years in the role, current employee
    good for career and experience
    The good thingsbenefit, balance life, facilities, environment, so many students activities and after work wellness
    The challengesdeadline always chasing
    4.0
    Manager
    Feb 2020
    7 to 8 years in the role, current employee
    The place to self-develop
    The good thingsGood opportunities for growth if you are able to target your own path and capture it. The place to debate, and agree to disagree. Wonderful colleagues that appreciate the working relationship. Know the personality and leadership style your colleagues, and adapt.
    The challengesMulti-taking is a high expectation environment, but this will grow your capabilities if you take the challenge head-on
    5.0
    Executive
    Nov 2019
    3 to 4 years in the role, former employee
    Good culture
    The good thingsFriendly and warm culture. Company appreciate employee .
    The challengesLess food options
    2.0
    Frustrated
    Jul 2019
    Sad environment
    The good thingsAt least you get your salary on time.
    The challengesIt's just a job, don't take it as a career. What to expect when working at IMU: 1. Becoming a robot. You're not allowed to use your brain because you're supposed to operate as how they want you to. Just follow instructions! 2. High expenditure. It's a low paying job yet they're always asking you to buy this and that, or contribute to welfares and charities. They use the word "encourage" when by fact you're forced to spend unwillingly. 3. Hear complains. Everyday you'll hear people complaining about various things, not so about job scope, more to management. Venting is some sort of entertainment in the office, peers are the only listeners. 4. Four walls. They emphasize on healthy work place but they overlooked caring of the eyes. Basically there's no where to look at to rest your eyes. Only the 4 walls. 5. No improvements. You'll learn to leave things as it is because no matter how much you bring the issue up, there will not be any actions taken. 6. A retirement home. Slow paced environment. No sense of urgency. Things are done monotonously and in one way only. Good for those who have no opinion and prefer to just let things be and be merry. Definitely not the place for you if you want your opinion to be heard.
    6 people found this helpful
    2.0
    Office Worker
    Apr 2019
    Not really as family orientated as they claimed
    The good thingsPeople here go home on time so you won't feel shy to clock out on the dot. No unnecessary pressure to stay back longer just to look good.
    The challengesToo many levels of approval. Hiring process is inefficient and takes forever. People can be moody and overly sensitive, although they try to portray a "friendly face". People who have worked for a long time feels complacent, less receptive to changes, and separated into obvious gangs. They dominate the place so it'll be hard to climb the Corporate ladder unless the old timers budge. Everyone seem to be constantly talking/worrying about KPIs, instead of really enjoying what they do. (IE, they're doing it because it's part of the KPI). Lack of communication/bonding between managers and subordinates. Not sure why they consider this place to having one of the best perks. I find it pretty stingy. They clearly have not worked in other industries. If you are in need of money, this place is not for you.
    8 people found this helpful
    5.0
    Lecturer
    Apr 2019
    FAMILY ORIENTED
    The good thingsLOVING THE ENVIRONMENT
    The challengesHAVE TO PREPARE YOUR SELF IN TERM OF CULTURAL
    2.0
    strategy senior
    Mar 2019
    1 to 2 years in the role, former employee
    chill environment but no advancement
    The good thingschill relax place people
    The challengeslimited advancement i am senior but not juniors
    4.0
    Lab staff
    Jan 2019
    Less than 1 year in the role, former employee
    Friendly Working Environment
    The good thingsThere is a series of in-house training prepared for new joiner to adapt to the working environment faster. The colleagues are very resourceful, friendly and ready to help whenever you have any doubt to your task. Work-life balance can be achieved here. Employee's benefit they offered here you cannot get in majority of the companies outside.
    The challengesThe salary package they offered is low. Quite a few of the facilities need to be updated. Seems like other departments are not efficient compared to my department when there is issue. Career advancement here need to be improved.
    2 people found this helpful
    4.0
    Peer tutor
    Sep 2017
    Less than 1 year in the role, current employee
    Good
    The good thingsrelaxed environment
    The challengesClasses are not regular.
    5.0
    Manager
    Aug 2017
    5 to 6 years in the role, current employee
    Close knitted community of staff
    The good thingsCore values deeply entrenched in the quality of work Supporting colleagues Freedom of innovation
    The challengesHighly task driven Multiple initiatives with limited resources
    4 people found this helpful
    5.0
    Research Assistant
    Aug 2017
    Less than 1 year in the role, current employee
    Great Experience !
    The good thingsProfessionally worked together with different races, culture and religion.
    The challengesLanguange barrier(since I rarely speak English but when you are forced to speak other than our native language through a situation, it builds courage to speak English even better.
    5.0
    Lecturer
    Jun 2017
    3 to 4 years in the role, current employee
    Excellent working environment, employer that strives to improve and do better
    The good thingsGood employee benefits package, annual leaves, jusco vouchers and most importantly yearly bonus and increment! A place that values feedbacks and make sure your opinions are heard. Great working environment with little office politics. Realistic and achievable KPI. Plenty of self-development opportunities.
    The challengesA lot of paper work and report-writing. Staffs LOVE to mass email congratulatory emails to everyone. All departments function on their own, example: if you apply for annual leave from HR, academic services will not be notify, hence timetabler will still schedule class on the day where your leave is approved. Timetabling system is a huge pile of mess. Lectures start from as early as 8am and last lecture ends at 6pm sometimes 7pm, but there'll be days where you don't have to lecture at all.
    2 people found this helpful
    1.0
    Person in charge
    May 2017
    Malaysia1 to 2 years in the role, former employee
    Everyone selfish
    The good thingsEveryone selfish
    The challengesStressful
    5.0
    Programme Director
    Apr 2017
    GOOD
    The good thingsGood working environment
    The challengesIt provides new experiences.
    5.0
    Administration assistant
    Mar 2017
    Less than 1 year in the role, current employee
    My best working experience so far
    The good thingsWork/life balance, multicultural & diverse, great work environment. Great people, work environment and energy. Really supportive, collaborative team-mates with an amazing, positive and great team leader. Good access to upper management. The people are relaxed and kind. The building is modern, clean, and has a great view. Making an effort to make positive changes and address problems.
    The challengesBeing pushed out of my comfort zone, but it really made me grow both personally and professionally. Multiple projects running in parallel and you have to be on your toes to be competitive. A few immature processes, but nothing serious, and they are being addressed anyway.
    3.0
    Student Services Team Leader
    Nov 2016
    5 to 6 years in the role, former employee
    Worklife
    The good thingsBenefits, perks and opportunity to enhance knowledge and skills.
    The challengesHeavy workload and stressful deadlines. Career development isn't equally practised.
    1 person found this helpful
    5.0
    Administrator
    Nov 2016
    Less than 1 year in the role, current employee
    Wonderful working place
    The good thingsI have never worked in such a friendly and happy environment. Colleagues here are helpful and proactive. They have the spirit to help each other in completing the tasks. And I have the best bosses! They are so open-minded with great mindset. They deserve a 5 stars rating. They listen and support their subordinates very much. Not only that, the staff enjoy many irregular benefits working here in IMU. It's just too good!
    The challengesChallenges working in this company is that I have to learn and gain the knowledge about medical, including the medical equipment that they use to teach, so that we know what are the things require by the students. This is a new industry for me, but I am doing good and feel good to be here. This is the first job that makes me have the feeling of continue working here until I retire.
    1 person found this helpful
    3.0
    Senior Executive
    Nov 2016
    Challenging
    The good thingsFree flow beverage, staff trip, shopping voucher
    The challengesunclear SOP
    1 person found this helpful
    4.0
    executive
    Oct 2016
    1 to 2 years in the role, former employee
    learning institutions
    The good thingsgood environment work life balance knowledge sharing
    The challengesstrict boss high expectation by management no proper handover
    5 people found this helpful
    5.0
    Front desk officer
    Jul 2015
    Less than 1 year in the role, current employee
    HAPPY WORKING ENVIRONMENT
    The good thingsReasonable salary, friendly and cooperative environment, low rate of turn over. Most of expenses are claimable here, specially those related to work.
    The challengesShould reduce the usage of papers, revise the employees salary and ensure ample supervision is given to all branches
    2 people found this helpful
    3.0
    Support Service Engineer
    Jul 2015
    7 to 8 years in the role, former employee
    My work in Imu It dept
    The good thingsFriends / leaves
    The challengesUser
    4.0
    IT technical support
    Jul 2015
    1 to 2 years in the role, former employee
    IMU WORKING REVIEW
    The good thingsOrganize, Good staffs benefit and renumeration especially training
    The challengesVery challenging as it is highly reputable and intelligents students and staffs therefore expectation is high and demanding.
    1 person found this helpful
    5.0
    Administrator
    Jul 2015
    3 to 4 years in the role, current employee
    Administrator
    The good thingsCompany provided free parking for all staff and working environment there is great. A lot beneficial given.
    The challengesChallenge to be better among the staff every year
    3.0
    Procurement executive
    Jun 2015
    3 to 4 years in the role, former employee
    Learning Organisation
    The good thingsIt depends on your superior. It provides flexibility as long as it's within his control.
    The challengesPeople normally don't follow procedures and tends to have \"idk disease\" - i don't know. Cover wide scope, from data entry to strategic.
    2 people found this helpful
    5.0
    EXECUTIVE
    Jun 2015
    3 to 4 years in the role, current employee
    Good performances
    The good thingsI’m fortunate to have a pretty positive working relationship with my boss. She gives me a high degree of latitude to get on with my job while always being there to help me with any unusual or difficult situations – to lend me the benefit of her experience. Like many managers, she’s often very busy but she does a good job of closely supervising her team, steering us in the right direction and helpi
    The challengesFirst, I will take a deep breath. Second, I will examine what kind of challenge I am facing. Third, I will try to balance the positive and negative aspects of it. Fourth, I will try to solve it from the gathered data.
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