Inside Scoop
    (12 reviews)

    Company Reviews

    Working at Inside Scoop

    4.712 ratings in total
    5
    9
    4
    2
    3
    1
    2
    0
    1
    0
    92%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(12 ratings)
    Career development
    3.8(12 ratings)
    Benefits & perks
    3.9(12 ratings)
    Management
    4.1(12 ratings)
    Working environment
    4.3(12 ratings)
    Diversity & equal opportunity
    3.5(2 ratings)
    Ratings for Inside Scoop are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 12 reviews sorted by most recent
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    5.0
    casual oworkers
    Aug 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    A great Place to work
    The good thingsNice working environment. good bosses
    The challengesmost the think i like
    3.0
    Part time crew
    Jan 2024
    Sri Petaling Kuala LumpurLess than 1 year in the role, current employee
    Nice experienece for part time
    The good thingsWork as part time crew, nice working environment
    The challengesScooping ice cream and do waffle need time to train but all ok
    5.0
    Supervisor
    Jul 2022
    this is the place where you will be happy to work at
    The good thingseating ice cream on daily basis. the manager always checking on your well being. my general manager even helped me with my situation when i first join the team. overall the environment is great and they has a great system for part timer.
    The challengesit can be very busy especially on the weekend and public holiday as people really enjoy the flavor and taste of the ice cream. even though its busy, i am satisfied when the customer gave a positive feedback on the product as the production team making sure they produce a great product only.
    5.0
    Accounts executive
    Jul 2020
    3 to 4 years in the role, former employee
    Best place to learn!
    The good thingsBosses are great, work life is balanced. People in the company are always keen on trying out new things and experience. Co-workers & bosses are very friendly and everyone is like a family.
    The challengesMay need to trial and error controls to improve the processes which may take time. However, it's a very good place to start if you are keen to take your personal development to the next level.
    1 person found this helpful
    5.0
    Service crew
    May 2020
    Less than 1 year in the role, former employee
    great place to gain food service experience
    The good thingsfree ice cream..!! all the product is superb so, as crew for 9 month i did not hesitate to recommend the produtc to customer. outlet manager very kind and positive person. no stress work environment.
    The challengesmy working hours had to be cut since there is new part timer.
    5.0
    Part-time Senior Service Crew
    Dec 2019
    1 to 2 years in the role, current employee
    Great learning experience
    The good things-A great company to learn the basics of customer service and communication skills. -Hard work will be rewarded and salary will be increased accordingly. -Management are supportive and is always willing to listen to feedback and criticism (both from staffs and customers). -Mistakes will be pointed out for you to improve. -Company SOPs are clearly written and easy to follow.
    The challenges-Takes some time to get used to working (company culture and practices), especially during peak hours. -Teammates/co-workers may not communicate well, but that's a rare occurrence. -Campaigns/events are not always well communicated, or sent out in a timely manner for preparation. -You have to always be on your feet and be ready for any sudden change in plans/events.
    2 people found this helpful
    5.0
    Ice cream scooper
    Sep 2019
    1 to 2 years in the role, current employee
    Create Happy Memories
    The good thingsThe enviroment of working and friendly team make me more happy and excited whenever I going to work.
    The challengesNeed to learn fast
    4.0
    Retail assistant
    Jun 2019
    Less than 1 year in the role, current employee
    Very Strict Yet Enjoyable
    The good thingsIce Cream is Very Good
    The challengesHave to be able to serve the food perfectly to the customer as in the picture.
    4.0
    Sales assistant
    Apr 2019
    Less than 1 year in the role, current employee
    Enjoyable.
    The good thingsColleagues are really friendly, good supervisors and a very clean and fresh environment.
    The challengesWeekends and some nights could be very hectic as the crowds are huge, 3 colleagues were assigned to work in such hectic situation and not being paid more than those working during the days with lesser or even no crowd. Should came up with some incentives upon the sales target achieved in order to make it fair to the workers.
    1 person found this helpful
    5.0
    Internship student
    Sep 2018
    I had worked as a part-time worker in my country as production and promoter.
    The good thingsI want to know more about this company and i want to get more work experience, and also i want to fulfill the university obligation to work as internship.
    The challengesMake more flavor to interact customer attention and wants. Open more outlet in anyplace.
    5.0
    Service staff
    Apr 2017
    Less than 1 year in the role, former employee
    Fun and engaging.
    The good thingsOwner engages with part-timers, feels like part of the company.
    The challengesOccasional stress from outlet manager.
    5.0
    Training supervisor
    Oct 2016
    Less than 1 year in the role, current employee
    A lot of fun!
    The good thingsKnow a lot of friendly colleague, learn something , the reaction we received from customer after having our ice cream! beside that , we can taste all the ice cream everyday and anytime ! working with fun and comfort environment <3 no stress , happy working!
    The challengesfacing different types of customer with diferrent personality.
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