International SOS
    (28 reviews)

    Company Reviews

    Working at International SOS

    3.828 ratings in total
    5
    11
    4
    8
    3
    3
    2
    3
    1
    3
    93%
    Rate salary as high or average
    68%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(28 ratings)
    Career development
    3.2(28 ratings)
    Benefits & perks
    3.6(28 ratings)
    Management
    3.0(28 ratings)
    Working environment
    3.5(28 ratings)
    Ratings for International SOS are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 28 reviews sorted by most recent
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    most recent
    5.0
    Occupational Health Nurse
    Oct 2023
    JohorLess than 1 year in the role, former employee
    good experience and challenge for some system work.
    The good thingsGood experience and good environment working.
    The challengesbe strong for travel
    5.0
    Site Medic
    Jul 2023
    7 to 8 years in the role, former employee
    International SOS Is A Great Place
    The good thingsInternational SOS is a great company to work at. with an organized administrative system and dedicated staff make the experience of working here something precious and invaluable
    The challengesYou need to be prepared all the time so that you can deliver the best service to the client
    1.0
    Senior associate
    Mar 2022
    Kuala LumpurLess than 1 year in the role, former employee
    the worst MNC you can go for
    The good thingsnothing that can be considered good happened to me in that company
    The challengeseveryone you meet is a pain character and never let you grow
    4 people found this helpful
    5.0
    Data Analyst
    Jun 2021
    A good environment to work
    The good thingsI enjoyed my time working in a multiracial environment.
    The challengesNo comment yet as I was a contract employee.
    5.0
    Senior Concierge Specialist
    Mar 2021
    Kuala Lumpur5 to 6 years in the role, current employee
    Good Place with Work-life balance
    The good thingsWe have a great management team that cares and listens to their employees point of view. Everyone is treated equally and good work life balance.
    The challengesThe culture among team mates were different and hard to cope in the beginning, but now things are much better. A good culture (team work) is being spread and followed.
    1 person found this helpful
    4.0
    GSS
    Oct 2020
    It was good before until management change
    The good thingsYou'll learned lots of things, The people are friendly. There will be a lot of work so in term of boring, you might never have that but maybe too much work. segregation of work is bad here.
    The challengesSome of the management never seen the work of the operation and they hardly understand the process; yet they keep on complaining without listening.
    1 person found this helpful
    5.0
    Senior finance analyst
    Oct 2020
    5 to 6 years in the role
    Good global exposures.
    The good thingsOne of the best place to to unleash your talent and immerse yourself in a truly holistic learning environment.
    The challengesNo work life balance, specially during month end. However, management was very generous to pay meal and transport allowance.
    1 person found this helpful
    3.0
    Concierge lifestyle
    Jul 2020
    not bad for an exposure
    The good thingsThe office location Superb trainer and QA Sometimes the manager will help with the workload
    The challengesEmphasize on working in a team but here senior consultants enjoy throwing other group members under the bus People tend to find fault even if you give your all Work culture is toxic
    2.0
    Account
    Jun 2020
    Less than 1 year in the role, former employee
    work system too manual take long hours to handle task, impacted staff have to workshift long hours.
    The good thingsamong colleagues is good, co-operation within same department.
    The challengessystem not friendly use too manual, some of higher level escalate their task to the junior to do it unfair.
    5.0
    Customer service executive
    Jun 2020
    Less than 1 year in the role, current employee
    Fascinating and breathtaking
    The good thingsGood facilities with better working environment Helpful colleagues Adequate allowances
    The challengesHandling calls from different types of clients
    3.0
    Billing analyst
    May 2020
    1 to 2 years in the role, current employee
    Management is not that good. But benefit is considered fairly.
    The good thingsChallenging things to do. Fast paced environment.
    The challengesManagement. Certain SOP is incomplete.
    5.0
    Industrial medic
    Mar 2020
    Great company to work
    The good thingsFlexibility and supportive management
    The challengesDifficult to get the promotion
    1.0
    Finance analyst
    Jan 2020
    3 to 4 years in the role, former employee
    No work life balance.
    The good thingsNo good since new management take over.
    The challengesBad senior management
    4 people found this helpful
    5.0
    Concierge
    Oct 2019
    3 to 4 years in the role, former employee
    The exposure is so great
    The good thingsYour general knowledge will be upgraded. With the work exposure that you will be doing, you will come across much general knowledge about the whole world in general in terms of tourist attractions, what are the services that we can offer. It beyond a person imagination. Is like you do not have travel to discover, the research made for our clients will make you feel like you are there.
    The challengesOf course when we encounter short of teammates, that when the workload will be a bit extra. But not to worry, of reporting managers will be on the floor to help us with the workload. We do have an excellent team member.
    1.0
    Senior Analyst
    Oct 2019
    3 to 4 years in the role, former employee
    Bad senior management
    The good thingsPreviously the team was strong. But due to new management take over, all team become messy and all process not stable. No more work life balance.
    The challengesPoor Senior Management in making decision for better process. Bad team arrangement.
    2 people found this helpful
    4.0
    Senior Analyst
    Jul 2019
    3 to 4 years in the role, current employee
    I have been in account receivable team for about 4 years.
    The good thingsThe company's environment is good. We will received an appreciation token for any achievement. If there are any problem,we can discuss directly with our manager and try to solve the problem. We work as a team and support each other.
    The challengesThe company may need to improve on their management style.
    5.0
    Data analyst
    Jul 2019
    1 to 2 years in the role, current employee
    Good company with great people
    The good thingsGood Salary package. Multinational interaction.
    The challengesHarder to progress as positions are limited. Confined to same jobscope for long time
    1 person found this helpful
    4.0
    Analyst
    Jun 2019
    1 to 2 years in the role, former employee
    Management Can't Make Up Their Minds
    The good thingsGood Salary Average Perks Great Office Location
    The challengesManagement can't make up their mind. When I was there, the company restructure twice in 1 year. You will totally feel like you are just a headcount, the company doesn't fully care about you. Company is stingy.
    1 person found this helpful
    4.0
    HR
    May 2019
    5 to 6 years in the role, current employee
    Rewarding experience
    The good thingsThe company is passionate in making a difference to people's life
    The challengesHighly agile for everyday's challenge
    4.0
    Medical representative
    Oct 2018
    5 to 6 years in the role, former employee
    One of Company completed medical service suply manpower
    The good things1.Very good iniciative and supportive to appreciated theire employee 2.send personnel for the training as per requirement by client 3.Emergency leave when necessary 4.Bonus every year and basc salary adjustment
    The challengesTo standby 24hrs at site/clinic in case emergency situation especially incident or first aid case and standby 6 reports for management and client for records purpose
    2.0
    Team Leader
    Mar 2018
    3 to 4 years in the role, current employee
    Poor
    The good thingsColleague is very friendly and willing to help up if there have any issue.
    The challengesUnbalance work because different region having different standard due to GSS don't have the control on the stake holder. Beside this, GSS having issue on communication break down always..
    5.0
    Client Service Associate
    Jan 2018
    Less than 1 year in the role, current employee
    Wonderful place to work
    The good thingsNot stressful at all. you have flexibility in managing your time.
    The challengesneed to deliver high quality performance
    1 person found this helpful
    4.0
    Finance analyst
    Sep 2017
    3 to 4 years in the role, current employee
    Rich of accounting & finance knowledges
    The good thingsSolve issue with cross teamwork cooperation
    The challengesThinks to improve common standard process by providing continuous improvement ideas.
    2.0
    operations coordinator
    Aug 2017
    Less than 1 year in the role, former employee
    great place, bad colleagues
    The good thingsgreat management
    The challengescolleagues
    5.0
    Assistant operations manager
    Jun 2017
    A family like organisation
    The good thingsGood bosses who are willing to guide. Innovation and ideas are accepted as part of growth. Good positive can do attitude by all employees makes it fun to work here.
    The challengesWork load can be overwhelming and getting used to the unpredictability of casualties or disasters that occurs and taking charge of situations may take some time to get used to.
    4.0
    Fin Analyst
    May 2017
    1 to 2 years in the role, current employee
    Nice Company
    The good thingsThey will appreciate your effort
    The challengesHard to be promoted to next level.
    4.0
    industrial medic
    Dec 2016
    3 to 4 years in the role, former employee
    great experience
    The good thingsworking experience, skill development, career progression
    The challengescontract basis
    3.0
    Medical Advisor
    Nov 2016
    3 to 4 years in the role, current employee
    Good experience
    The good thingsI love the scope of work, Unfortunately the organisation need to grow up and show maturity
    The challengesPoor management, lack of employee appreciation program
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